Hiley Hyundai of Fort Worth

Top noych I have a 2012 Hyundai Genesis. This car is been incredible and never needed anything but minor routine service. Dealership I purchased it from was t I have a 2012 Hyundai Genesis. This car is been incredible and never needed anything but minor routine service. Dealership I purchased it from was taken over by auto nation and went straight to xxxx Decided to give Jerry's Hyundai in Hudson Oaks a chance They refused to honor extended factory service contract without enormous fees. So I drove to Fort Worth and went to Frank kent Hyundai. Was promptly greeted by service manager John Explain situation and was told of course they would honor any factory service contract Left the car in a few hours received a call from him regarding what they had found it what they recommended Being a novice mechanic I knew he was being straightforward with me How refreshing after the lies from Jerry's Hyundai. The car was promptly repaired I payed the $100 fee as stated in the contract for over $5000 worth of repairs. Car was ready when it was supposed to be. Vacuumed washed looked wonderful and performed perfectly Hats off to John and his staff of professionals. They have earned my admiration and business More

Car Excellent service. I will definitely refer my friends and family to this dealership. From start to finish, I am pleased with the level of professional Excellent service. I will definitely refer my friends and family to this dealership. From start to finish, I am pleased with the level of professionalism. More

Great Job! This was the best experience i ever had purchasing a car. I hate buying a car. It was easy and they let me tell them what i wanted and gave that to me This was the best experience i ever had purchasing a car. I hate buying a car. It was easy and they let me tell them what i wanted and gave that to me. Micheal was professional and I left feeling great! Excellent service.!! More

Satisfied Woman I had gone to a car dealership prior to coming to Frank Kent and the experience was terrible! I felt very rushed into the car they were trying to sell I had gone to a car dealership prior to coming to Frank Kent and the experience was terrible! I felt very rushed into the car they were trying to sell me and wasn't even sure I could afford it. Not only did I get into a brand new vehicle and not a used one, but all of me needs were met when I came to Frank Kent! I will definitely be a forever customer! More

Great! Fast and respectable service! My vehicle at the time would no longer meet my needs and I needed to move fast. I told them what I wanted and we looked Fast and respectable service! My vehicle at the time would no longer meet my needs and I needed to move fast. I told them what I wanted and we looked at several vehicles. They were kind and worked with me on every level! More

Dealer that Helps people Very professional from start to finish. I will buy again from Sales person Ames and your dealer ship. At closing Scott helped me get a refund on my o Very professional from start to finish. I will buy again from Sales person Ames and your dealer ship. At closing Scott helped me get a refund on my other maintenance contract and purchase one for the new vehicle. More

Very satisfied with experience Great experience! The staff was easy to work with and went overboard to make sure your experience was exceptional. I highly recommend the dealership b Great experience! The staff was easy to work with and went overboard to make sure your experience was exceptional. I highly recommend the dealership based in the staff More

New Hyundai My experience this time was much better than 3yrs ago. Was only there a short period to do this lease compared to 3yr ago which was at least 5 hours o My experience this time was much better than 3yrs ago. Was only there a short period to do this lease compared to 3yr ago which was at least 5 hours or more. Scott is a great replacement for the other finance guy. More

Easiest car buying experience Corey made this such an easy experience from start to finish. We will definitely be using frank Kent Hyundai again and recommending them to friends an Corey made this such an easy experience from start to finish. We will definitely be using frank Kent Hyundai again and recommending them to friends and family. More

Service department The service department is not customer friendly. They did not great me and instead of talking to me about the service issues on my vehicle they sat th The service department is not customer friendly. They did not great me and instead of talking to me about the service issues on my vehicle they sat there and talked to each other and we're on the computer. That is definitely not good customer service. They did not wow me. Other than the service department so far I have been very satisfied with the dealership service. I would definitely recommend the dealership service but not the service department. The service department needs more training on good customer service. More