Hiley Buick GMC
Fort Worth, TX
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Today I called to see if this dealership had a used car for my son and Antonio answered the phone. I told him what I was looking for and he searched his inventory. He told me he had just got a car on a tr for my son and Antonio answered the phone. I told him what I was looking for and he searched his inventory. He told me he had just got a car on a trade in but it was a little bit more than I said I wanted to pay. It was “ten five” he said. My budget was $10K plus tt&l but he said “but we’re here to make a deal”. He told me more about the car and I got excited. Our budget was $10,000. So we drove there to check it out….We spent an hour and 20 minutes there, approximately. It was close to closing. We go in to sit down, ready to make a deal, cash purchase, but all of a sudden he puts a paper on the table and says “my manager just printed this” and on the paper the car price was higher than he said on the phone!! It was NOT “TEN FIVE”The whole thing was a big lie! Do not trust this dealership! They’ll rope you in to get you there and then switch what they say! They do not have integrity and are untrustworthy. Take your business somewhere else! No one, not even the manager, came over to see what was going on. I think they all just wanted to go home and didn’t give a crap about me, the customer and making me, the customer, happy. DO NOT go to this dealership! You’ll be disappointed! More
Greg took care of me from the moment I was looking at the truck I wanted. A great guy. Greg also call me the next day to see how I was enjoying my truck and to see if if I jad any questions. the truck I wanted. A great guy. Greg also call me the next day to see how I was enjoying my truck and to see if if I jad any questions. More
Greg was an amazing person to work with. He made the entire process so easy. It’s obvious that he truly cares for his customers and for that I am so thankful. He made the entire process so easy. It’s obvious that he truly cares for his customers and for that I am so thankful. More
The people there seem to care, willing to work with you with patience. I bought a used car from there 4yrs ago, came in recently to get another used truck and left with a new one! VERY VERY HAPPY ABOUT MY with patience. I bought a used car from there 4yrs ago, came in recently to get another used truck and left with a new one! VERY VERY HAPPY ABOUT MY EXPERIENCE! More
Hiley Buick GMC went above and beyond during the sales process. They did what it took to make the deal even when we were unable to trade our current lease. Everyone at Hiley was friendly and went out of process. They did what it took to make the deal even when we were unable to trade our current lease. Everyone at Hiley was friendly and went out of their way to help us make the best deal on the vehicle we wanted. There was no pressure and overall buying experience was one of the best we have encountered. We will buy again from Hiley GMC More
Randy Hiley, lives in Colorado. I worked with him, at King Charlie Hillard Ford, when, they were on University Drive & West Vickery, Street, in Fort Worth. Randy was the Finance man I worked with him, at King Charlie Hillard Ford, when, they were on University Drive & West Vickery, Street, in Fort Worth. Randy was the Finance man, there, in 1977. Randy is Awesome. Had a recent radiator leak, and got it fixed quick, with a, buck fifty, rubber washer. What truly honest folks. This is good for everybody. More