Hiley Buick GMC

Greg did a wonderful job. I would recommend him to anyone. We drove from Oklahoma to purchase our really nice new legacy sport. I would recommend him to anyone. We drove from Oklahoma to purchase our really nice new legacy sport. More

Over priced for labor and parts should have been a 1 day fix took 2.5 days. Labor was miss calculated from 229. Per hr to 220. Per hr . Part to fix a heater hose 666.00 . The part only cost 125.00 online e fix took 2.5 days. Labor was miss calculated from 229. Per hr to 220. Per hr . Part to fix a heater hose 666.00 . The part only cost 125.00 online estimated time to fix was 3.7 hrs the all Data book says 2hrs to fix my original quote was 4to 5 hrs to fix. Gave me a 10% discount when their website had a coupon already and only 60.00 off on parts.. very dissatisfied and beware of service departments. More

Very nice! Greg was super nice and helped us pick out our car without any hassle! Greg was super nice and helped us pick out our car without any hassle! More

Very helpful. Got the deal done. Great inventory. I would recommend them to do business with. Got the deal done. Great inventory. I would recommend them to do business with. More

Greg is extremely kind and professional and made the purchase of my used Armada a breeze purchase of my used Armada a breeze More

Great team that’s willing to jump through hoops in order to take care of its customers. to take care of its customers. More

Great employees working personnel with you to buy a car, made it a great experience, thank you again Hiley! made it a great experience, thank you again Hiley! More

BEWARE! ! Horrible experience/Nightmare. The Finance Specialist Marcell Bailey is a scammer. He added a $3,650 extended warranty without my consent. My faul ! Horrible experience/Nightmare. The Finance Specialist Marcell Bailey is a scammer. He added a $3,650 extended warranty without my consent. My fault for signing the agreement and not seeing the add on. He stated that, "your vehicle has a warranty" I stated my salesman said that it didn't. He said oh yes it does a 30,000 mile. Dang...wow the vehicle had over 100,000 miles. Next... 5 days later after my discovery of the warranty I contacted the dealership and they transferred me to Kip Gillmore. He stated the warranty could not be removed and that it was a requirement of the finance company. I responded that I would get an attorney to advise me and at that point I was directed to Ron Hughes. Ron stated that he could remove the warranty. Upon hanging up I contacted the finance company they explained the warranty is optional it is not a requirement from them. Next, my financing fell through. I was told to come in to re-sign for a different finance company. Upon arrival Ron demanded that I turn in the key to the vehicle. I explained to him that I had the text messages that Marcel had sent me regarding coming in today to sign the paperwork. He said Marcell was off and that he had just spoken to him and was told that I was returning the vehicle. I asked for an Uber home under the circumstances because I lived 45 miles away, however I was denied. I did agree to return the vehicle after reporting to the police what had transpired. I requested the contract to be canceled infront of the police officer and Ron said, " there is no contract because the finance company did not approve you." I had a friend pick me and my belongings up. 3 hours later I was called by Ron to report that the finance company did approved me. He said "the vehicle is yours if you still want it," I declined on Friday. However, the finance company called me Monday to congratulate me on my new vehicle. The finance company reported that my financing was processed and the funds were sent to the dealership all of this without my knowledge or approval These people are Horrible! Please Please heed my warning. I know that they have over 2,000 reviews I was impressed too, but that was a BIG Mistake. More

I have traded with Hiley since 2016. Great people. Great cars. This is my second Forrester. Great people. Great cars. This is my second Forrester. More

Service went from awesome with a great oil change special to rude and trying to up-sell everything and not honoring their own deals on their site. Happened twice. I only gave them a second chance because we to rude and trying to up-sell everything and not honoring their own deals on their site. Happened twice. I only gave them a second chance because we had so much history together I felt like I owed them another shot. This time was even worse. All the bays were open which was never the case before. Looks like they had one tech and two people working the desks. Used to be bustling. Will never return for service or any other business dealing. More