Hiley Buick GMC
Fort Worth, TX
Filter Reviews by Keyword
By Type
Showing 249 reviews
We were very pleased with our experience with Greg and Hiley Subaru! We were not sure what we wanted beyond an all-wheel drive car and Greg very patiently showed us his inventory options, explained trim Hiley Subaru! We were not sure what we wanted beyond an all-wheel drive car and Greg very patiently showed us his inventory options, explained trim lines and allowed us to take multiple test drives before we found the perfect car. When it came time for all the paperwork, Greg and the finance manager Kip made things quick and easy. We paid a fair price for the car and received a really good deal on an extended warranty. Greg, Kip and the dealership made the entire process simple and low pressure - very different from my typical car buying experience. We drove nearly two hours from our home to Hiley and they made it worth the long trip! More
We couldn’t be more pleased with our experience with the Hiley dealership and especially with Antonio Olivarez. He was very professional but he also took the time to get to know us and our needs. He helped Hiley dealership and especially with Antonio Olivarez. He was very professional but he also took the time to get to know us and our needs. He helped us get the perfect vehicle at a great price! He also took extra time to help us really understand the particular features of this vehicle and to feel comfortable with our knowledge. Everyone there was really friendly, polite, and helpful. Marcell was so helpful with the paperwork and financial options. Overall, great dealership with great staff! More
Greg was fantastic! He made the car buying process easy and painless. I appreciated his kindness and willingness to show me all the ins and outs of the car. Ron in finan He made the car buying process easy and painless. I appreciated his kindness and willingness to show me all the ins and outs of the car. Ron in finance was also great to work with. The entire team of HILEY Buick GMC was amazing. More
Over priced for labor and parts should have been a 1 day fix took 2.5 days. Labor was miss calculated from 229. Per hr to 220. Per hr . Part to fix a heater hose 666.00 . The part only cost 125.00 online e fix took 2.5 days. Labor was miss calculated from 229. Per hr to 220. Per hr . Part to fix a heater hose 666.00 . The part only cost 125.00 online estimated time to fix was 3.7 hrs the all Data book says 2hrs to fix my original quote was 4to 5 hrs to fix. Gave me a 10% discount when their website had a coupon already and only 60.00 off on parts.. very dissatisfied and beware of service departments. More