Hiley Buick GMC

This dealership takes great care of its customers! I was originally in for service on my 06 Hyundai, when I found out the cost of repair was way out of my budget they took the time to go over all my options originally in for service on my 06 Hyundai, when I found out the cost of repair was way out of my budget they took the time to go over all my options. After working with the service manager and used car manager I was able to trade in my vehicle and got a 2008 Enclave. The entire experience was easy and everyone listened to my concerns and what was important to me. I left with my new vehicle and was so happy, after returning home my boyfriend was shocked at what I had done and looked over the paperwork, he was so happy to see that I picked the right place to go. I now have a reliable vehicle that I love and they call me when I need to bring it in and set my next appointment while I'm there so I won't miss any scheduled maintenance my car needs to keep it running for years to come. Thank you to all the wonderful people working at Hiley...I recommend them to ANYONE! They also just opened a Subaru store next door...its your one stop shop! More

Recently traveled to this dealership from out of state, the trip was a total of three hours one way. we arrived in Ft. Worth called the dealership to get directions was given incorrect directions by the re the trip was a total of three hours one way. we arrived in Ft. Worth called the dealership to get directions was given incorrect directions by the receptionist who apparently doesn't even know her way around her home town. Upon arrival to the dealership we were greeted by a very rude, pushy salesman by the name of J.D. we forgot his last name. while attempting to negotiate a price for the used vehicle we found and decided to buy ''J.D.'' insisted that there are NO negotiations at this dealership! Even after I was told on the phone to come on down and we could work something out on the price. So I continued with the offer that I felt comfortable giving, he came back to turn down my offer. We then asked how much money the dealership had invested in the vehicle he insisted not very much less than what they had it priced, so as any ordinary person would do I asked exactly how much he replied by saying you want me to show you, told us an amount but refused to show us on the invoice after telling us he would. My brother who accompanied me on the trip made a comment about how they probably gave this much money and now are high balling the price ''J.D.'' then went off screaming at my brother saying he had no clue about selling cars and had no clue about the amount they had invested in the vehicle. Over all experience was horrible would not recommend anybody to waste your time at this dealership. More