Hiley Buick GMC
Fort Worth, TX
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Recently traveled to this dealership from out of state, the trip was a total of three hours one way. we arrived in Ft. Worth called the dealership to get directions was given incorrect directions by the re the trip was a total of three hours one way. we arrived in Ft. Worth called the dealership to get directions was given incorrect directions by the receptionist who apparently doesn't even know her way around her home town. Upon arrival to the dealership we were greeted by a very rude, pushy salesman by the name of J.D. we forgot his last name. while attempting to negotiate a price for the used vehicle we found and decided to buy ''J.D.'' insisted that there are NO negotiations at this dealership! Even after I was told on the phone to come on down and we could work something out on the price. So I continued with the offer that I felt comfortable giving, he came back to turn down my offer. We then asked how much money the dealership had invested in the vehicle he insisted not very much less than what they had it priced, so as any ordinary person would do I asked exactly how much he replied by saying you want me to show you, told us an amount but refused to show us on the invoice after telling us he would. My brother who accompanied me on the trip made a comment about how they probably gave this much money and now are high balling the price ''J.D.'' then went off screaming at my brother saying he had no clue about selling cars and had no clue about the amount they had invested in the vehicle. Over all experience was horrible would not recommend anybody to waste your time at this dealership. More