Hiley Buick GMC
Fort Worth, TX
Filter Reviews by Keyword
By Type
Showing 250 reviews
Mr. Tristan was an excellent representative to the company he is employed by. I am very satisfied and will definitely be back to buy a vehicle from him again. Thanks again to all the friendly faces company he is employed by. I am very satisfied and will definitely be back to buy a vehicle from him again. Thanks again to all the friendly faces at Hiley GM and I look forward to making my next purchase soon! More
Very accommodating to get us in right away for an oil change. They checked to make sure everything was ok. Free car wash and vacuum with the oil change which was great. Employees were courteous and hel change. They checked to make sure everything was ok. Free car wash and vacuum with the oil change which was great. Employees were courteous and helpful. More
My husband and I just went there for an oil change and left with a beautiful Lacrosse CXS. We had a wonderful experienc with our salesmen Teddy. He took care of us and few hours later we were headed home. left with a beautiful Lacrosse CXS. We had a wonderful experienc with our salesmen Teddy. He took care of us and few hours later we were headed home. The staff was friendly and I highly recommend this dealership!!! Thank you Hiley Buick for my beautiful car!!! R&J Fort Worth, TX More
As always, Hiley's service department was great! The service was quick and convenient and they took care of all of my needs. If you need a service center to take care of your GM auto needs, I would str service was quick and convenient and they took care of all of my needs. If you need a service center to take care of your GM auto needs, I would strongly recommend Hiley. More
My overall experience with Hiley was great! I was in and out in a matter of a few hours. I got the price I wanted and a better SUV than I expected. Ted Govea my sales man was very knowlegable and helpful out in a matter of a few hours. I got the price I wanted and a better SUV than I expected. Ted Govea my sales man was very knowlegable and helpful in every way. I definitely will recomend Hiley and Ted! More
This dealership was a delight to work with. I live out of town and bought this vehicle while visiting family. My sister was familiar with the dealership but I had never heard of them being froma different st town and bought this vehicle while visiting family. My sister was familiar with the dealership but I had never heard of them being froma different state. They treated me like family and everyone at the dealership was more than accomodating. They bent over backwards to make this a great experience for me. I wish I lived in the area. Would love to use them for service too! More
The customer service I received from this dealership was the best I have ever received on a domestic vehicle. I originally took my Tahoe to Moritz Chevrolet (because I drive a Chevy Tahoe) and the Service the best I have ever received on a domestic vehicle. I originally took my Tahoe to Moritz Chevrolet (because I drive a Chevy Tahoe) and the Service Manager was the worst! I called Hiley GMC to ask if they would work on a chevy and they said "No Problem, we will take care of it". Wade Shipman is an outstanding service manger, I highly recommend them for any of your service needs. Traci Olson More
I was searching online for a newer pre-owned vehicle with low miles, and saw an ad for a 2009 Toyota RAV4 at Hiley. I called to make an appointment to see the vehicle, and was able to meet with Jonathan Clar low miles, and saw an ad for a 2009 Toyota RAV4 at Hiley. I called to make an appointment to see the vehicle, and was able to meet with Jonathan Clark within an hour. I made it clear that I was just scouting, and that any test drive would come the following day, when my wife would be along. There was never any undue pressure on Jonathan's part, just the typical discussion that is a natural part of buying a vehicle at any dealership. He just went with the flow, rather than trying to "herd" me. I react very negatively to any high-pressure tactics when making a major purchase, and Jonathan worked easily within my comfort level, just answering any questions that came up along the way. His manner is genuine, friendly and easy-going, and he made both me and (the next day) my wife feel very comfortable. When the negotiations began, the process was strictly business, but professional, low-key and non-confrontational. For us, it was the perfect style. When the deal had been agreed upon, we went through paperwork with Raleigh. He also had a pleasant, easy-going manner and showed a great deal of patience with questions we had along the way. Jonathan, Raleigh and everyone we met at Hiley made it one of the best sales experiences we have had at any dealership over the years. More