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Hiley Buick GMC

Fort Worth, TX

4.3
251 Reviews

3535 W. Loop 820 S.

Fort Worth, TX

76116

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Showing 251 reviews

October 06, 2017

Service I would recommend this dealership for any service. I had bought my first GMC Terrain in 2012, 3 months later I was T-Boned by an 18 wheeler on the dr More

by Macario26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Carey
Jan 04, 2018 -

Hiley Buick GMC responded

Macario, thank you for the great feedback!

September 26, 2017

New Car Purchase My husband and myself had started looking for an new suv. We went online, found dealerships and compared the prices and features. We decided on Hiley More

by janis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales person Darien Markus
September 24, 2017

Family member bought new Denali Yesterday I went with family members, they bought a New Denali ! Sales and everyone were friendly and made us all feel welcomed. Darian Marcus and st More

by Jimbala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darian Marcus
September 19, 2017

Hiley GMC Outstanding Customer Service The service representative I spoke with, Justin, took ownership of the service work that my truck required. He assessed the situation and listened to More

by CHammond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
September 13, 2017

New car purchase Bryan and Manny were a great team in getting me into a beautiful new Buick LaCrosse with the accessories that I wanted and at a discounted price. More

by Dorothy Wing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Crawford, Manny
August 28, 2017

Oil Change and Minor Repair The work was completed in the amount of time that was quoted and my car came back clean! The man who cleaned it did leave his rags in my back seat tho More

by Lori H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name.
August 22, 2017

Customer Serviceless Today was the last straw with this place. Since when is it acceptable to have an appointment, leave your car there all day, and then be told they didn More

by livid17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Justin
August 18, 2017

Great shopping experience Enjoyed the buying experience and the treatment I received from Robert and Scott. Also Zak in Finance was instrumental in getting us a great interest More

by Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
August 11, 2017

Very pleasant experience my salesperson Jenna was great Had a very pleasant experience with this dealership was in and out of there in less than 2 hours my sales rep Jenna was very helpful and friendly she More

by Sheila McDonald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Yoswa
Aug 15, 2017 -

Hiley Buick GMC responded

Sheila, thank you for the wonderful review, we appreciate your business! Great to hear that Jenna provided such a positive car buying experience for you and we hope you're enjoying your new car. Welcome to the Hiley family!

August 09, 2017

Customer Service Goes a long way for some The way you're treated at any place makes a big difference in how you perceive the services provided. I would have given 5 stars but a certain servi More

by Whatsittoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
M
Aug 15, 2017 -

Hiley Buick GMC responded

We're sorry to hear about your recent experience with us and we thank you for the feedback. Our team works very hard to provide the best customer service, and it is unfortunate that your experience didn't match our high standards. Please reach out to our service director, Jerry Jackson, at (817) 632-8800.

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