Hiley Buick GMC

They have no interest in doing business at this time. Sent them everything to get a deal done today but never called back or respond back to me. Last day of the month and everyone on lock down and still Sent them everything to get a deal done today but never called back or respond back to me. Last day of the month and everyone on lock down and still poor response time. More

Service Failure and Overcharged from Quote I brought my 2014 Corvette in due to rodent damage to the air intake and coolant reservoir. The service department failed to check the reservoir, tole I brought my 2014 Corvette in due to rodent damage to the air intake and coolant reservoir. The service department failed to check the reservoir, tole me that they did a pressure check and checked the entire cooling system. Upon driving home, the car began to overheat. I brought it back to be fixed. They let me know that the part plus 2 hours of labor would be $540, and that they would take either 15% or $100 off whichever was more. When I went to get the car, they charged me $431 for 2.5 hours of labor and only took 15% off. The part was $116. Overall, the service department failed to complete the repair as needed, was dishonest they they "checked the entire system and did a pressure check", overcharged from the verbal labor quote and failed to keep their word on the discount offer due to their inept initial repair. I lost access to my vehicle for 3 weeks due to their lack of available scheduling after they failed the first time, was told that "it wasn't their fault", and, on top of all of this, my vehicle smelled horribly when I finally got it back. More

The Service Department is great Jerry Jackson and his team knows how to take care of customers and get you in and out quick for service. One of the best service departments in DFW. Jerry Jackson and his team knows how to take care of customers and get you in and out quick for service. One of the best service departments in DFW. More

Sales staff and management! I hate buying vehicles, but this place made it fun and easy! The salesman Marshall was funny, caring and very respectful! Sending everyone their way! I hate buying vehicles, but this place made it fun and easy! The salesman Marshall was funny, caring and very respectful! Sending everyone their way! More

Jason lapiska was a huge help. He made the dreadful car buying experience the best and easiest one ever!! If you are looking for a new truck, hiley gmc has the best prices in texas buying experience the best and easiest one ever!! If you are looking for a new truck, hiley gmc has the best prices in texas More

Great Experience! Had a great buying experience at Hiley! My sales person, Selina Olivarez was awesome! She was patient with all my questions and made me feel very co Had a great buying experience at Hiley! My sales person, Selina Olivarez was awesome! She was patient with all my questions and made me feel very comfortable! Love my new truck! More

Hiley GMC is great!! Ask for MarshallGilbreath. The Hiley GMC is great!! Ask for Marshall Gilbreath. The sales process was quick and easy due to their no hassle pricing. I know I’m getting the best dea Hiley GMC is great!! Ask for Marshall Gilbreath. The sales process was quick and easy due to their no hassle pricing. I know I’m getting the best deal possible, even did my research within the market. Finance was quick and easy, no pressure sales. More

Jason was very nice and payed attention to what I wanted in a new car very happy with his service would most definitely recommend him. in a new car very happy with his service would most definitely recommend him. More

John was very helpful we had so many questions and he was very patient with us and was able to get us into the car we wanted and made our purchase so smooth he is very nice and has great customer service! very patient with us and was able to get us into the car we wanted and made our purchase so smooth he is very nice and has great customer service! More

I worked with Taylor and would have to say that I have NEVER had this quality of customer service and care. He heard me out and meet all of my Truck needs. I would have given a 100 star if possible. NEVER had this quality of customer service and care. He heard me out and meet all of my Truck needs. I would have given a 100 star if possible. More