Hiley Buick GMC

If you need a new GMC ask for Selina! Easy process and was in and out! Will be back when its time for a new one again! was in and out! Will be back when its time for a new one again! More

I recently purchased a new 2021 Buick Enclave at Hiley and couldn't be happier! Selina was my salesperson and did a great job. I will definitely be back when it's time to trade again. and couldn't be happier! Selina was my salesperson and did a great job. I will definitely be back when it's time to trade again. More

We have been looking for my son a truck for a while. When he was 16 we bought him a really nice Dodge Challenger. However, his needs have changed. So we started the new truck search. He found a truck h When he was 16 we bought him a really nice Dodge Challenger. However, his needs have changed. So we started the new truck search. He found a truck here that he liked and I told him to go look and test drive it as he has done with other dealerships. He is 18, so it’s important for him to learn this process and choose his next vehicle. He said once he told the sales rep his parents were buying it for him he saw a huge change in his attitude. He told him he would be right back and just kept ignoring him. He finally got him to let him test drive it. Once he drove it he called to let me know this truck was the one. The problem is the sales rep wouldn’t acknowledge him any more. So I told him to go get the sales rep and get his car appraised. The sales rep, Joshua L., refused unless I came to the dealership and “started the buying process”. What does that even mean? I thought I was starting the buying process by finding the right vehicle and now getting ours appraised! I asked my son to let me talk to him. I explained this is my sons vehicle to pick out and go through the process and if the numbers work out then I’ll submit a credit application online for approval. I explained I work a full time job and I own a company I manage at nights so it wasn’t feasible for me to come in. I typically buy all my cars online with only coming in to take delivery. He said he understood and would talk to his manager. I then get a call from my son that they told him the manager was too busy to appraise the vehicle. What??? You are too busy to sell a car? We buy cars every three years and I loved buying from Frank Kent, Vandergriff and Burleson Nissan. This place will never earn my business. I work hard for my money and I won’t give it to companies that not only can’t make time for me, but treat my son so poorly. I pray if you choose to buy here you get a better experience than we did. More

This place is a joke. I should have known better than to try to give them another chance. They wasted my time and it turns out they didn't even have the vehicle I went to look at. I had horrible experience try to give them another chance. They wasted my time and it turns out they didn't even have the vehicle I went to look at. I had horrible experiences with this dealership in the past. I should have known that they didn't improve. They have only gotten worse. More

False Advertising - Hiley is a deceitful and dishonest dealer. They advertise vehicles (e.g. 2020 Buick Enclaves) that are well below the price they would actually sell it for, just to get you into the sh dealer. They advertise vehicles (e.g. 2020 Buick Enclaves) that are well below the price they would actually sell it for, just to get you into the showroom. When you get there and ask where are those vehicles, they will say sold or loaned out. I emailed about 4 vehicles, all 4 were on a Friday, but gone or not available on Saturday? I drove 47 miles each way, only to be tricked. More

What a welcoming experience here at Hiley GMC. Everyone said hello & I felt right at home. Go see Taylor White for your purchase. I am so happy with my new car! said hello & I felt right at home. Go see Taylor White for your purchase. I am so happy with my new car! More

Wonderful salesman at Hiley. Robert Olson is very knowledgeable and answered all my questions. If your looking for a GMC go see Robert. thanks again knowledgeable and answered all my questions. If your looking for a GMC go see Robert. thanks again More

If you are in the market for a vehicle go see Brandon Russell! We thoroughly enjoyed our experience and he made what is normally a frustrating time, such a breeze! We absolutely love our new GMC truck! Russell! We thoroughly enjoyed our experience and he made what is normally a frustrating time, such a breeze! We absolutely love our new GMC truck! More

Awesome Experience !! I work in the industry and knew when I called about a car that it could sell before I was able to come in to the appointment. I did not reserve the car and like most dealerships it when I called about a car that it could sell before I was able to come in to the appointment. I did not reserve the car and like most dealerships it is a "First Come, First Serve". I also was able to make it to the appointment without the hassle of constant phone calls to " be sure I was on my way." All the Paperwork was CLEAR, and to the Point. I was in the Finance Department with in 1 hour! That in itself is a real accomplishment. I drove the car, without the salesman inside due to COVID. Thank you for the Overwhelming POSITIVE experience More

My wife and I went into Hiley with her unsure what she wanted. Brandon Russell was our salesman who not only made the process such a breeze he was so much fun! He was very knowledgeable and answered all o wanted. Brandon Russell was our salesman who not only made the process such a breeze he was so much fun! He was very knowledgeable and answered all of our million questions! I recommend anyone who wants a fun experience go see Brandon Russell at Hiley GMC More