Hiley Buick GMC
Fort Worth, TX
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Tell Edgmon sales person, very good helpful and nice to work with, helped us very quickly and very simple to get the process done. Worked with us, overall best experience with a dealership! work with, helped us very quickly and very simple to get the process done. Worked with us, overall best experience with a dealership! More
Tell Edgmon gave us the best car buying experience. 5 plus stars! We will definitely be purchasing again from Tell at Hiley GMC in the future. plus stars! We will definitely be purchasing again from Tell at Hiley GMC in the future. More
I recently purchased a new 2021 Buick Enclave at Hiley and couldn't be happier! Selina was my salesperson and did a great job. I will definitely be back when it's time to trade again. and couldn't be happier! Selina was my salesperson and did a great job. I will definitely be back when it's time to trade again. More
We have been looking for my son a truck for a while. When he was 16 we bought him a really nice Dodge Challenger. However, his needs have changed. So we started the new truck search. He found a truck h When he was 16 we bought him a really nice Dodge Challenger. However, his needs have changed. So we started the new truck search. He found a truck here that he liked and I told him to go look and test drive it as he has done with other dealerships. He is 18, so it’s important for him to learn this process and choose his next vehicle. He said once he told the sales rep his parents were buying it for him he saw a huge change in his attitude. He told him he would be right back and just kept ignoring him. He finally got him to let him test drive it. Once he drove it he called to let me know this truck was the one. The problem is the sales rep wouldn’t acknowledge him any more. So I told him to go get the sales rep and get his car appraised. The sales rep, Joshua L., refused unless I came to the dealership and “started the buying process”. What does that even mean? I thought I was starting the buying process by finding the right vehicle and now getting ours appraised! I asked my son to let me talk to him. I explained this is my sons vehicle to pick out and go through the process and if the numbers work out then I’ll submit a credit application online for approval. I explained I work a full time job and I own a company I manage at nights so it wasn’t feasible for me to come in. I typically buy all my cars online with only coming in to take delivery. He said he understood and would talk to his manager. I then get a call from my son that they told him the manager was too busy to appraise the vehicle. What??? You are too busy to sell a car? We buy cars every three years and I loved buying from Frank Kent, Vandergriff and Burleson Nissan. This place will never earn my business. I work hard for my money and I won’t give it to companies that not only can’t make time for me, but treat my son so poorly. I pray if you choose to buy here you get a better experience than we did. More
This place is a joke. I should have known better than to try to give them another chance. They wasted my time and it turns out they didn't even have the vehicle I went to look at. I had horrible experience try to give them another chance. They wasted my time and it turns out they didn't even have the vehicle I went to look at. I had horrible experiences with this dealership in the past. I should have known that they didn't improve. They have only gotten worse. More
False Advertising - Hiley is a deceitful and dishonest dealer. They advertise vehicles (e.g. 2020 Buick Enclaves) that are well below the price they would actually sell it for, just to get you into the sh dealer. They advertise vehicles (e.g. 2020 Buick Enclaves) that are well below the price they would actually sell it for, just to get you into the showroom. When you get there and ask where are those vehicles, they will say sold or loaned out. I emailed about 4 vehicles, all 4 were on a Friday, but gone or not available on Saturday? I drove 47 miles each way, only to be tricked. More
What a welcoming experience here at Hiley GMC. Everyone said hello & I felt right at home. Go see Taylor White for your purchase. I am so happy with my new car! said hello & I felt right at home. Go see Taylor White for your purchase. I am so happy with my new car! More
Wonderful salesman at Hiley. Robert Olson is very knowledgeable and answered all my questions. If your looking for a GMC go see Robert. thanks again knowledgeable and answered all my questions. If your looking for a GMC go see Robert. thanks again More
If you are in the market for a vehicle go see Brandon Russell! We thoroughly enjoyed our experience and he made what is normally a frustrating time, such a breeze! We absolutely love our new GMC truck! Russell! We thoroughly enjoyed our experience and he made what is normally a frustrating time, such a breeze! We absolutely love our new GMC truck! More