Hiley Buick GMC
Fort Worth, TX
Filter Reviews by Keyword
By Type
Showing 251 reviews
This is my first SUV IV had a Lexus the whole time and I needed to get something cheaper but also same features. Welp I was told my terrain slt had everything mylexus had and it dosent. So that's the first needed to get something cheaper but also same features. Welp I was told my terrain slt had everything mylexus had and it dosent. So that's the first issue. IV had my suv since September 2021 and it's now Dec and my channels for my radio on my steering wheel dosent work also the stickers on the website that has the description I was TOLD BY THE DEALERSHIP it's just a generic info they put on all the vehicles and that's not exactly what it has. Since I was told it had stuff my Lexus had and I was lied to when it dosent. Also,my truck smells like mildew since I drove it off the lot. I was told to come back and make an apt. And now I can never get in to get it fixed due to I'm always working and they closebefore I get off. Just very disappointed in this car. I have had many cars many cars 17+ and IV never had this many issues. More
This dealer lied to me and my wife, sold us a certified used Yukon that had been wrecked and repaired. Then failed to admit to it or correct flaws with the vehicle. I gave the dealer numerous chances and used Yukon that had been wrecked and repaired. Then failed to admit to it or correct flaws with the vehicle. I gave the dealer numerous chances and the manager told me to let it go there is nothing they will do. Filed a complaint with General Motors. GM did nothing. Avoid this dealer at all costs. More
This dealership is the worst ever they do not have any professionalism no ethic and they are untrusty I'm based in California and after I made arrangements to buy a vehicle I follow what they required to professionalism no ethic and they are untrusty I'm based in California and after I made arrangements to buy a vehicle I follow what they required to hold the vehicle for one day I submitted my airline ticket credit application a few hours to take my plane they sent me a text that the car was sold. Do not trust this dealership and specially Patrick Pearson sales guy More
Super glad I went to this location to make my first new car purchase, everyone was super nice, but my salesman hands down was the BEST Jesus Medina, super nice and knowledgeable. car purchase, everyone was super nice, but my salesman hands down was the BEST Jesus Medina, super nice and knowledgeable. More
Watch out for this dealership they charge a $2000.00 dealer processing fee, but they put it under the wheels locks and tint line. When asked they told me it is for gas, fluids, wheel locks and window t dealer processing fee, but they put it under the wheels locks and tint line. When asked they told me it is for gas, fluids, wheel locks and window tint! Never pay for more then $500.00 for dealer processing fees(not talking about doc fees!) Don't pay extra for wheel locks and window tint unless you ask for it, (This is just a way for them to pocket more money) Scam!! More
If you want outstanding customer service ask for Jesus Medina! Hands down BEST SERVICE I have ever had. He was very knowledgeable and answered all my questions. Medina! Hands down BEST SERVICE I have ever had. He was very knowledgeable and answered all my questions. More
Marshall Gilbreath was super professional and extremely helpful, he made our selection super easy. I would give 6 stars if I could strictly because of Marshall Gilbreath. If you are looking for a vehicle a helpful, he made our selection super easy. I would give 6 stars if I could strictly because of Marshall Gilbreath. If you are looking for a vehicle anywhere in east Texas go see him and I promise you won't regret it. More
Marshall Gil breath was fantastic!! He assisted with everything we needed and any minor inconvenience we had. Great customer service! And made for a great experience everything we needed and any minor inconvenience we had. Great customer service! And made for a great experience More