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Hiley Buick GMC

Fort Worth, TX

4.3
251 Reviews

3535 W. Loop 820 S.

Fort Worth, TX

76116

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Showing 251 reviews

December 27, 2021

This is my first SUV IV had a Lexus the whole time and I needed to get something cheaper but also same features. Welp I was told my terrain slt had everything mylexus had and it dosent. So that's the first More

by Bree
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
December 26, 2021

This dealer lied to me and my wife, sold us a certified used Yukon that had been wrecked and repaired. Then failed to admit to it or correct flaws with the vehicle. I gave the dealer numerous chances and More

by Kmcgaw30
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager
November 17, 2021

This dealership is the worst ever they do not have any professionalism no ethic and they are untrusty I'm based in California and after I made arrangements to buy a vehicle I follow what they required to More

by joe Carreno
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Pearson
Nov 17, 2021 -

joe Carreno responded

This dealership is the worst ever they do not have any professionalism no ethic and they are untrusty I'm based in California and after I made arrangements to buy a vehicle I follow what they required to hold the vehicle for one day I submitted my airline ticket credit application a few hours to take my plane they sent me a text that the car was sold. Do not trust this dealership and specially Patrick Pearson sales guy

November 16, 2021

The service team is always friendly and welcoming. Service request are met quickly and accurate. More

by Arnold Benavidez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillan
July 29, 2021

Super glad I went to this location to make my first new car purchase, everyone was super nice, but my salesman hands down was the BEST Jesus Medina, super nice and knowledgeable. More

by Mitapia67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesús Medina
July 28, 2021

John Cantu was great salesman! Highly recommend to buy from him. Great dealership, I always buy from him and he always treats me very well More

by Cabellomaria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cantu
July 28, 2021

Watch out for this dealership they charge a $2000.00 dealer processing fee, but they put it under the wheels locks and tint line. When asked they told me it is for gas, fluids, wheel locks and window t More

by Ft_worth_reviewer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon
July 20, 2021

If you want outstanding customer service ask for Jesus Medina! Hands down BEST SERVICE I have ever had. He was very knowledgeable and answered all my questions. More

by aleambrocio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Medina
July 19, 2021

Marshall Gilbreath was super professional and extremely helpful, he made our selection super easy. I would give 6 stars if I could strictly because of Marshall Gilbreath. If you are looking for a vehicle a More

by Andrew Barron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Gilbreath
July 17, 2021

Marshall Gil breath was fantastic!! He assisted with everything we needed and any minor inconvenience we had. Great customer service! And made for a great experience More

by Abigail.p.brown17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Gilbreath
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