
Hiley Buick GMC
Fort Worth, TX
Filter Reviews by Keyword
By Type
Showing 263 reviews
Service went from awesome with a great oil change special to rude and trying to up-sell everything and not honoring their own deals on their site. Happened twice. I only gave them a second chance because we to rude and trying to up-sell everything and not honoring their own deals on their site. Happened twice. I only gave them a second chance because we had so much history together I felt like I owed them another shot. This time was even worse. All the bays were open which was never the case before. Looks like they had one tech and two people working the desks. Used to be bustling. Will never return for service or any other business dealing. More

I can’t say how amazing Greg was. He was there every step of the way. He made the buying process very easy. He’s got a great sense of humor and it super plight. I will definitely do b He was there every step of the way. He made the buying process very easy. He’s got a great sense of humor and it super plight. I will definitely do business with him again. He also put a big red bow on my wife’s new Christmas gift and showed her how to use everything. The magic pen was also a nice touch. Thanks Greg. More
Today I called to see if this dealership had a used car for my son and Antonio answered the phone. I told him what I was looking for and he searched his inventory. He told me he had just got a car on a tr for my son and Antonio answered the phone. I told him what I was looking for and he searched his inventory. He told me he had just got a car on a trade in but it was a little bit more than I said I wanted to pay. It was “ten five” he said. My budget was $10K plus tt&l but he said “but we’re here to make a deal”. He told me more about the car and I got excited. Our budget was $10,000. So we drove there to check it out….We spent an hour and 20 minutes there, approximately. It was close to closing. We go in to sit down, ready to make a deal, cash purchase, but all of a sudden he puts a paper on the table and says “my manager just printed this” and on the paper the car price was higher than he said on the phone!! It was NOT “TEN FIVE”The whole thing was a big lie! Do not trust this dealership! They’ll rope you in to get you there and then switch what they say! They do not have integrity and are untrustworthy. Take your business somewhere else! No one, not even the manager, came over to see what was going on. I think they all just wanted to go home and didn’t give a crap about me, the customer and making me, the customer, happy. DO NOT go to this dealership! You’ll be disappointed! More

Greg took care of me from the moment I was looking at the truck I wanted. A great guy. Greg also call me the next day to see how I was enjoying my truck and to see if if I jad any questions. the truck I wanted. A great guy. Greg also call me the next day to see how I was enjoying my truck and to see if if I jad any questions. More

Greg was an amazing person to work with. He made the entire process so easy. It’s obvious that he truly cares for his customers and for that I am so thankful. He made the entire process so easy. It’s obvious that he truly cares for his customers and for that I am so thankful. More