Hiley Audi Volkswagen Of Huntsville

From the moment that I contacted the dealership Keith Robinett bent over backwards to help me with getting the car that I wanted. He drove the car to my house to deliver it rather than have me meet him Robinett bent over backwards to help me with getting the car that I wanted. He drove the car to my house to deliver it rather than have me meet him or come to huntsville. I was very pleased with the service and the price they were able to get me. He set me up with my first service appointment and I haven't even driven the car 30 miles yet !!! More

My husband and I were very pleased with Hiley Volkswagen of Huntsville. Keith Robinett was very helpful and had us in and out within an hour or so. Keith even set us up an appointment to get the windows ten of Huntsville. Keith Robinett was very helpful and had us in and out within an hour or so. Keith even set us up an appointment to get the windows tented on our new car. More

Michael was very professional and helpful as we learned about different vehicles and made a decision on which one to buy. He was also acconodating to our schedule. In addition, Michael has called to make s about different vehicles and made a decision on which one to buy. He was also acconodating to our schedule. In addition, Michael has called to make sure we are happy with our new car. More

Great experience Louis was able to get a car I wanted from another dealer out of town. They went got the car and closed the sale all in the same day. Wow I don't think this would have happened any where from another dealer out of town. They went got the car and closed the sale all in the same day. Wow I don't think this would have happened any where else. Will go back for my next car! More

This dealership is great! I went in for one car and ended up purchasing two. Adam and Blake made the experience so easy and enjoyable. They were both knowledgable and enthusiastic about the cars they ended up purchasing two. Adam and Blake made the experience so easy and enjoyable. They were both knowledgable and enthusiastic about the cars they were selling. I wanted to test drive a car that was not available on the lot. So they had the general manager's wife's car brought in the next day for me to take for a drive. I ended up ordering the car and Adam went out of his way to get it in as soon as possible. When the car arrived at the dealership he had it inspected quickly and brought it to me that evening. Couldn't ask for better service than that. Since the purchase the follow-up has been amazing. Without a doubt this was the best car buying experience! If you go by the Audi dealership make sure to ask for Adam or Blake. They are both really great. More

From the moment we set foot on the lot (7:45pm Friday night) the sales staff was welcoming. We figured since it was late, no one would be interested in helping us, so we avoided the sales people & began night) the sales staff was welcoming. We figured since it was late, no one would be interested in helping us, so we avoided the sales people & began walking the lot. Jeff came out & introduced himself offering to help. We told him we knew it was late, but wondered if we could take a look at a used ford they had. In no time we were in the car discussing its features. The next morning we revisited the dealership & were greeted by Mike. (because Jeff was unavailable) He went with us on a lengthy test drive & shared what he knew of the vehicle. Once back at the lot we expressed our desire to visit other car dealers to see what was available. They let us go without any strong arming or threats of other buyers interested in the car. We returned to Hiley later that afternoon to give the car another test drive. After having driven several other model vehicles we were pretty sure this ford would be the one we bought, but weren't ready to sign papers. At this point Matt encouraged us to take the car over the weekend and give it a real word test drive. We have purchased several cars over the years; many of them brand new. We cannot remember ever having been given the opportunity to do this. It made a big difference! We were able to go over every inch of the car. On Monday we returned to Hiley to discuss the purchase. We had concerns about the rims, due to some deep gouges in the alloy. Matt offered to have the rims refinished & replace the tires affected. He assured us we were under no obligation to purchase if we were not happy with the repairs. 2 days later we were amazed by the job done on the alloy wheels. We told Jeff we would do the deal, but had found our own financing at 1.99%. Matt stepped up again, shopping around to get us the best finance rate. When we arrived later that day to complete the purchase he mentioned he was able to get us a lower rate. We were surprised to say the least. We were introduced to Reggie at this point who walked us through the finance paperwork. Everything was done in about an hour & we were on our way. Happy with our purchase, the price we paid & most of all impressed with the level of customer care by all the employees at Hiley VW in Huntsville. Thank you! We highly recommend this dealer ship & its worth mentioning we would be happy to do business with them again. More

I was very pleased with the deal I received and thw way I was treated. I felt welcom at all times and would recomend this dealership to everyone. was treated. I felt welcom at all times and would recomend this dealership to everyone. More

Previously owning a Jetta I wanted the new body style. I came up to Hiley and wanted a certain color Jetta and my salesman Blake showed me two different Jetta's of my color choice. Blake was easy going and came up to Hiley and wanted a certain color Jetta and my salesman Blake showed me two different Jetta's of my color choice. Blake was easy going and made the normally dreadful dealership experience very pleasant and quick. He got us in and out with ease and we would highly recommend Hiley to my friends and family. More

I got execlent service when I bought my new car. They took their time in working with us and did not make us feel rushed. took their time in working with us and did not make us feel rushed. More

From the time we walked in the door, the friendly greeting and genuine welcome put us at ease. It was like Michael knew we were on our way and we got there on time. He didn't press or impose himself, greeting and genuine welcome put us at ease. It was like Michael knew we were on our way and we got there on time. He didn't press or impose himself, he listened to what we said and nailed it with the 2012 Q5. He was confident that our only difficulty would be choosing between the 2.0T and the 3.2. Again, he nailed it. Adam worked his tail off to get us a really good deal and Larry closed it most professionally. A fantastic team!! More