Hiley Audi Volkswagen Of Huntsville

Great service and follow up by Louis Long! He was attentive and responsive to all questions and eager to follow up. I am still working on understanding all of the great new features of my car and Lou attentive and responsive to all questions and eager to follow up. I am still working on understanding all of the great new features of my car and Louis has been there all the way, available for questions whenever I have them and is very patient. It is obvious that he loves his job and believes in his product. His enthusiasm is contagious and he is able to advise without being pushy. Thank you! I love, love, love my car! More

Matt Kosmowski, Louis Long, and Blake Cruttenden all did a superb job recommending a great used car. I have only owned the car for one day, but the customer service they provide is not matched by anyone els a superb job recommending a great used car. I have only owned the car for one day, but the customer service they provide is not matched by anyone else in town. I would HIGHLY recommend Hiley and the guys I listed above for any new or used car purchase. Very friendly, GREAT prices, and an overall great experience - This is why I would recommend Hiley to anyone. A+ More

Joel went out of his way, literally, to work with us (he met us with the car out of town ehen we couldn't make it to the dealership). Joel was very pleasant to work with..we would recommend him and the dea met us with the car out of town ehen we couldn't make it to the dealership). Joel was very pleasant to work with..we would recommend him and the dealership. More

Tairon was awesome! I will send anyone i know that way. He was professional but also talked to me like a normal person, not just a sales person speaking to a customer. I had told him before i worked in sa He was professional but also talked to me like a normal person, not just a sales person speaking to a customer. I had told him before i worked in sales and didnt need all the sales crap and i really appreciate him not being pushy and just going with the flow. More

Joel is an awesome guy! I had several appointment rescheduling issues but he stuck with me and finally was able to get together and make a deal. I love the Jetta TDI and got a great deal on it! Joe rescheduling issues but he stuck with me and finally was able to get together and make a deal. I love the Jetta TDI and got a great deal on it! Joel was able to get me out of my BMW and into the Jetta! Going to love the new TDI...forget going green...go blue!! More

Courtney was very helpful, and very friendly. Even though we were not able to make a deal (didn't have the options we wanted), he spent a lot of time and energy working with us. He was not pushy at all, and we were not able to make a deal (didn't have the options we wanted), he spent a lot of time and energy working with us. He was not pushy at all, and encouraged us to look at other options as well (used vs. new). Although Courtney did tend to be a bit slow, and a little less educated about the inventory and features of the car, I would still recommend doing business with him. More

Mister Brown and Mister Allgood made the experience of buying a vehicle one that was both pleasurable and fun. They were both very knowledgeable and very attuned to the needs and wants of their customers. buying a vehicle one that was both pleasurable and fun. They were both very knowledgeable and very attuned to the needs and wants of their customers. Because of those two employees I will highly recommend others to your dealership as well as returning there myself. I can honestly say that in all of my years this was the best experience i have had while buying a vehicle. I would sincerely like to thank them for this experience and for the awesome vehicle i know own. If it wasn't for those two gentlemen, i would not have the car i do now. Thank you Sincerely, Carol Frank More

We were looking for a diesel car.The car we saw advertized was very reasonably priced and seemed to be just what we wanted. My wife went to the dealership and test drove the car. She liked it very advertized was very reasonably priced and seemed to be just what we wanted. My wife went to the dealership and test drove the car. She liked it very much. She asked Mr Payne if he would hold the car while she came to get me. He suggested that he could bring the car out to our house. He was happy to do this even though we live way outside the city limits (up near the TN line). I was able to test drive the car and was suitably impressed. We went back to the dealership where we completed the transaction with a minimum of fuss. All in all a very positive experience! Thanks. More

Tairon Payne sold me my very first, brand new car, a 2013 Passat TDI and it couldn't have been a more enjoyable experience! He was completely upfront, honest, and I know he got me the best deal on my Passat. Passat TDI and it couldn't have been a more enjoyable experience! He was completely upfront, honest, and I know he got me the best deal on my Passat. He was extremelyknowledgeable and without a doubt knew every detail about the car! He was easy going and a pleasure to work with. He walked us around the car and showed us every detail, he even set my phone up to the car so I wouldn't have to! He had everything taken care of very quickly and was very proffessional. Buying a car is usually very frustrating and others I have dealt with this week have been pushy,would not work with me, and honestly did not put in the time to help find me exactly what I wanted, but today was a very positive experience and lets me know there are wonderful, honest people out there to deal with! Tairon was an absolute blessing! **But what really tells me Tairon is not only a great worker, but more importantly a great person....Jockingly, I told him I wanted a souvenir with VW on it, and he bought me one of the travel cups, out of his on pocket! What a sweet, genuine thing to do!! I would buy a car from him any day and I have already recommended him to my parents!!! More

My sales person Louie Long answered all my questions during the purchase process and took all the time I needed to familiarize myself to the new car, especially the electronics on the car. I will defini during the purchase process and took all the time I needed to familiarize myself to the new car, especially the electronics on the car. I will definitely recommend Hiley VW Audi to my friends. More