Hiley Audi Volkswagen Of Huntsville

It has been my experience that in the south women just tend to be treated poorly when purchasing a car. Not so at this dealer. This was the third Volkswagen we have purchased from this dealer so I knew wh tend to be treated poorly when purchasing a car. Not so at this dealer. This was the third Volkswagen we have purchased from this dealer so I knew what to expect walking in the door. Our salesman Tairon was friendly and knowledgeable about the Volkswagen line of vehicles and made our car shopping experience feel like a visit with old friends. We became loyal Volkswagen owners because of our purchasing experience in the past with this dealer, and we will continue to be loyal to Volkswagen because of this last purchase. You guys rock! More

Louis Long was very patient and courteous with me throughout my decision process to decide on a VW Jetta SportWagen. He responded to all my concerns and questions and took time to help me with setti throughout my decision process to decide on a VW Jetta SportWagen. He responded to all my concerns and questions and took time to help me with setting up the basics for phone and sound system when I picked up the new car. I'd gladly recommend Hily to any of my friends for purchasing a vehicle. More

Tairon Payne was extremely knowledgable, compassionate, and honest. Before coming to your dealership I visited about five dealership and was nor satisfied with the salesmanship and their knowledge of vehic and honest. Before coming to your dealership I visited about five dealership and was nor satisfied with the salesmanship and their knowledge of vehicles. Tairon new the beetle from top to buttom and was very enthuasiast. If I could rate him higher I would give him a 10 plus because he went above and beyond the call of duty. This is the first time that I didn't feel pressured to buy. He even followed up the next day to ensure I understood all the features of the car and took us out to lunch. We need more salesman like Tairon. He is a great asset to your organization. Please extend my complete satisfaction and sincere thanks to the management but mostly Tairon for doing an exceptional job. I have already gotten several compliments on the car and will definitely recommend your dealership to my friends in the future. Job well done! Sincerely, Vanessa Williams Completely Satisfied Customer More

I went to back to Hiley after purchasing my Mazda CX-5 a few months back because I just ran over an object on the interstate. This object caused the mud guard inner fender on the passenger front to crack a few months back because I just ran over an object on the interstate. This object caused the mud guard inner fender on the passenger front to crack and hang. Earl met me at the door and took my car immediately into the Service Dept and Shane had it assessed by a service man for repairs and to get an estimate. I felt like this was one of the most efficient visits I'd ever been to while having a vehicle repaired/accessed. It didn't take long and everything was handled, e.g. part ordered and they will call me when part is in this week. The whole experience was great and everyone was very friendly and helpful. Earl is a wonderful rep for Sales and Shane did a great job in the Service Dept. Thanks to all! I would highly recommend Hiley just because of them...but also the products are fantastic! More

Overall, an excellent buying experience. No pressure on the sale, and I feel like I got a great deal on the car I wanted. I'd recommend them if you are in the market for a VW. the sale, and I feel like I got a great deal on the car I wanted. I'd recommend them if you are in the market for a VW. More

My sales experience at Hiley was high-quality. Joel was polite, courteous and extremely patient. He went out of his way to allow me to view all my options. He retrieved multiple cars from the back forty polite, courteous and extremely patient. He went out of his way to allow me to view all my options. He retrieved multiple cars from the back forty and willingly rode with me on more than one test drive. After my purchase, he patiently explained how to work all the controls to a technically challenged woman. I would definitely recommend this dealership. More

Staff was very friendly and a pleasure to work with. Tairon was very good at explaining things about the SportwagenTDI during the test drive before and after the purchase. Blake helped the paperwork be Tairon was very good at explaining things about the SportwagenTDI during the test drive before and after the purchase. Blake helped the paperwork be as painless as possible. I rated the price as OK because I pretty much paid MSRP, but I did get 0% APR plus the upgraded floor mats and cargo containment. More

As a disabled veteran I had reached the point where our 2010 Lexus ES 350 was not comfortable. It was hard to get into and out of, I have a knee problem and could not get into and out of the vehicle. I as 2010 Lexus ES 350 was not comfortable. It was hard to get into and out of, I have a knee problem and could not get into and out of the vehicle. I asked my wife Sherri to test drive a BMW 740Li, a Mercedes E550, both of which she contacted and was ignored, or profiled as "not a person of means". That was the BMW dealer, the Mercedes dealer rep never returned our calls. Working for NATO, I was chauffeured in an Audi every day for three years I learned about the comfort and ride of the Audi. The reliability and of course i was riding. I never had a car break down, and was extremely impressed with the leg room. I suggested she look at an Audi. She drove out with a model A8L and brought it home. I liked it right away had no trouble getting in and out and loved the ride and the way it drove. Through the efforts of Louis Long, we closed a contract for sale that day. He went the extra mile and made it happen. I am very happy with the dealer, the attention, and the expertise of the Salesman (Louis Long) and the financing beat our pre-approved loan from USAA. James B. Howard, Jr. Sherri Howard More

Both Tairon & Reggie were very friendly & well informed. No high pressure sales typical of many area car dealerships. Last year a Decatur dealership lost my business because of high pressure sale informed. No high pressure sales typical of many area car dealerships. Last year a Decatur dealership lost my business because of high pressure sale tactics & I bought the same day in HSV. It was my first purchase under the Hiley ownership & i must say it was a much better experience than the old dealership. I would have to rate Tairon & the car purchasing experience at Hiley as one best I have had. Tairon promptly followed up on questions I had on the car after I had made the purchase. I did price research and I found the price to be fair compared to dealerships within 300 miles. The car was delivered on time & Tairon spend considerable time going over the features & answering questions. More

Louis and Blake were great to work with. Especially being a first time car buyer they answered all my questions and got me through the process quickly and easily. Driving down from the Nashville area I was a a first time car buyer they answered all my questions and got me through the process quickly and easily. Driving down from the Nashville area I was able to reach Louis easily to get directions to the dealership. Once I was there he greeted me with a handshake and refreshments. The test drive was great, Louis is from the Detroit area and so is my family so we had a lot in common and much to talk about. After the test drive we got the financial part done with Blakes help. Another great employee that was easy to work with and he shot me straight when it came to all information. I was in and out within an hour. Pain free and back on my way home. More