Hiley Audi Volkswagen Of Huntsville

Really dread dealing with dealerships. But this changed my mind. Will be back if at all possible. Very good experience. would recommend to others. Joel did a great job my mind. Will be back if at all possible. Very good experience. would recommend to others. Joel did a great job More

Mr Ernie was a great salesman and very helpful did everything he could to get us what we wanted and made sure we were satisfied with the car everything he could to get us what we wanted and made sure we were satisfied with the car More

Mr. Ernie Wright was very knowledgeable, personable, and pleasant to deal with. While I was certainly interested in looking at the Passat and possibly driving one, it was not my intention to buy one when t pleasant to deal with. While I was certainly interested in looking at the Passat and possibly driving one, it was not my intention to buy one when there were probably 2 or 3 dealerships closer to home. But Mr. Wright was up-front and I suddenly felt like instead of having a sales-person, I had a personal representative who was working to get me the very best deal, from trade-in to final pricing. The same was true with Blake Cruttenden. He was still negotiating between 2 finance companies even as we began to sign papers, just to get me the lowest possible APR on my auto loan. I have never had a nicer experience with an automobile purchase. And I absolutely love my VW Passat TDI. Sincerely, Suzanne Carpenter More

I was amazed how easy the process for purchasing a new VW Beetle was. I emailed the website for more information and Joel Wickizer emailed me right away. I told him what I was looking for and he emailed me w Beetle was. I emailed the website for more information and Joel Wickizer emailed me right away. I told him what I was looking for and he emailed me with what he had in stock. I purchased my first Beetle this past weekend and I love it. Thank you, Teresa Boyd More

I've purchased well over 25 cars. Many of my own, and I've helped friends and family purchase as well. I worked with 4 dealerships on purchasing this 2014 Audi A6 TDI, including my local Audi dealer and I've helped friends and family purchase as well. I worked with 4 dealerships on purchasing this 2014 Audi A6 TDI, including my local Audi dealership where I live in Louisville, KY. Hiley Huntsville Audi was over 5 hours away, but the deal they were willing to make blew any other dealership out of the water. They were responsive, proactive, and treated me with respect. Since I was so far away, most of the deal was completed promptly by text and email and everything they said they backed up when it came to sign the papers. They priced my trade competitively, which really was what sealed the deal. Quite frankly, it was the easiest, most hassle free experience I've ever had buying a car. Despite the distance, when it comes time for my next car, I will try to work with Hiley first. That's how good they were and how pleased I am with my deal. Joel was pleasant, professional, and spent an hour going over the details of the car with me. A good thing, as there was a lot to learn and he was very patient working with me to understand how the Audi works. Originally, I had said I wanted to complete the deal by Thursday, but once we had ironed out the details on Monday, I pushed to get it done a couple of days early, on Tuesday. The team made it happen. They made the whole experience feel like a win/win and that's a first! Thanks Hiley Huntsville team!!! I love my new car. More

I have never even thought about buying a car that I haven't seen in person and test drove. My husband found the Beetle I've been looking for online and the price I wanted. I was kind of nervous about haven't seen in person and test drove. My husband found the Beetle I've been looking for online and the price I wanted. I was kind of nervous about it thinking what if this car is nothing like the description but much to my surprise there wasn't any hidden "faults"! Ernie was very courteous and professional through the whole process. It was a very fast and pleasant process buying this car and so far I love it so very much! Thank you Hiley Volkswagen and Ernie Wright! More

I would recommend Joel for his professionalism and low key approach he used to help customers choose a car. He took all the time I needed to help me understand all of the features of the car. He also fo key approach he used to help customers choose a car. He took all the time I needed to help me understand all of the features of the car. He also followed up the next day to see if I had any questions and to make sure I was completely satisfied. A+ Joel!!! More

I recently bought a Passat TDI from Hiley VW. Throughout the process, Joel was extraordinarily helpful. I submitted an inquiry online, and Joel called within an hour to schedule a test drive. He was able to the process, Joel was extraordinarily helpful. I submitted an inquiry online, and Joel called within an hour to schedule a test drive. He was able to answer all of my questions, and worked with me to get the car financed. All in all, it was an excellent experience. I highly recommend Joel. More

We purchased a used Ford Flex from Joel. A lot of our correspondence was done through email and he was always quick to respond and very helpful. Everyone we talked to at Hiley was friendly and helpful. correspondence was done through email and he was always quick to respond and very helpful. Everyone we talked to at Hiley was friendly and helpful. We absolutely love our car! More

It has been my experience that in the south women just tend to be treated poorly when purchasing a car. Not so at this dealer. This was the third Volkswagen we have purchased from this dealer so I knew wh tend to be treated poorly when purchasing a car. Not so at this dealer. This was the third Volkswagen we have purchased from this dealer so I knew what to expect walking in the door. Our salesman Tairon was friendly and knowledgeable about the Volkswagen line of vehicles and made our car shopping experience feel like a visit with old friends. We became loyal Volkswagen owners because of our purchasing experience in the past with this dealer, and we will continue to be loyal to Volkswagen because of this last purchase. You guys rock! More