Hiley Audi Volkswagen Of Huntsville

Unparalleled expertise and congeniality I've bought many cars in my time, but none of those experiences were as simple, enjoyable, or as agreeable as this one. Mr. Reed went the extra mil I've bought many cars in my time, but none of those experiences were as simple, enjoyable, or as agreeable as this one. Mr. Reed went the extra mile as he contacted the previous owner of the vehicle I was purchasing to recover some factory equipment, had some buffing done to the car, and made arrangements to have a minor crack in the windshield filled. Throughout the process Mr. Reed remained upbeat, accommodating, and available via personal phone. I am still in touch with him well after the sale and would recommend both he and this dealership to any of my friends or family members in the market. More

Very Good Experience at Hiley Audi I have a very good experience at Hiley Audi. I ended up getting a great deal on a Used 2013 A4. Joel was very easy to work with, and made the process I have a very good experience at Hiley Audi. I ended up getting a great deal on a Used 2013 A4. Joel was very easy to work with, and made the process enjoyable. The dealership also was able to accommodate me living over 2 hours away. I called the dealership, and spoke with Joel, he was able to collect a deposit and hold the car I had found on the website until I could finish my financing and make it down to the dealership. Overall, I am very satisfied with Joel and Blake. Thanks for all of your help! More

My Beetle Purchase Very positive experience from the minute I stepped in the door. No pressure. No gimmicks. Just extremely knowledgeable, attentive sales staff at my Very positive experience from the minute I stepped in the door. No pressure. No gimmicks. Just extremely knowledgeable, attentive sales staff at my service, with patience to boot. Loving my beetle! More

Above and Beyond Mike is by far the best car salesman I have ever dealt with. He went above and beyond my expectations during the car buying process. The customer serv Mike is by far the best car salesman I have ever dealt with. He went above and beyond my expectations during the car buying process. The customer service I received at this dealership, especially from Mike, has been superb. My plan for many years had been to purchase a BMW at this point in my life. However, after driving the Audis and comparing them with the BMWs, I quickly changed my mind. Not only was I sold after driving the Audi TT, the approach and assistance I received here was exceedingly better than anywhere else I had visited. Mike has been great to work with and he continues to follow up with me regarding any questions, etc. that I may have about my new car. No one else has ever provided that level of service to me after making a purchase. Mike was very knowledgeable about the cars I was interested in and handled the approach with the upmost professionalism and courtesy. I never felt I was being pressured into buying anything. I would definitely recommend this dealership (and MIKE) to others in the market for a new car. I have had many coworkers, friends and family question me about my purchase at the Hiley dealership. I highly recommended not only a look at the Audi vehicles but to visit the dealership and talk to Mike as a result of my positive buying experience. I will definitely be a repeat customer in the future. Thanks Mike! More

Superior Customer Service I dealt with Mike while looking for a new Audi A7 TDI. His persistent attitude and superior level of customer service was impressive. I am not easy I dealt with Mike while looking for a new Audi A7 TDI. His persistent attitude and superior level of customer service was impressive. I am not easy customer to please. He went above and beyond the scope of normal sales customer service to be sure that my stringent requirements were met. I would recommend him gladly. More

Service Courtney Brown was our main salesman assisting us with our Audi Q5 lease. He did an outstanding job of answering our questions, educating us the car Courtney Brown was our main salesman assisting us with our Audi Q5 lease. He did an outstanding job of answering our questions, educating us the car overall, and provided great follow up leading up to our pick up and after purchase. More

Go here for a new/used car!! I came here expecting to be berated by salesman using sales tactics to get me into a vehicle. I can tell you this did not happen. Brett was a true sal I came here expecting to be berated by salesman using sales tactics to get me into a vehicle. I can tell you this did not happen. Brett was a true sales professional and did everything he possibly could to get me into a vehicle that I would love. I got the car of my dreams! He answered every single question me and my family had and made sure we understood exactly what I was getting. He took the time to walk me through the bells and whistles of my new car and paired my phone to the Bluetooth system! He even scheduled my first service appointment the day I got my car. I cannot say enough good things about my experience at Hiley and with Brett! More

Thank you! Tairon, thank you for not treating me like a woman buying a car! Thank you for being so courteous, friendly, and compassionate. Thank you for listenin Tairon, thank you for not treating me like a woman buying a car! Thank you for being so courteous, friendly, and compassionate. Thank you for listening and helping me find a great fit for my budget and needs. You rock! More

Tairon went the extra mile for us. Literally. Tairon was great to work with from the very beginning. He answered all our questions and let us know our options from the get go. He even delivered ou Tairon was great to work with from the very beginning. He answered all our questions and let us know our options from the get go. He even delivered our vehicle directly to us, and we live over an hour away. We had some questions regarding the warranty when he got there, and he was knowledgeable on the subject, and walked us through it. He was thorough and did his job very well, which is to make the customer happy. I would very much recommend Tairon to a friend or family member, and to me, that's the honest test of someone's service. Plus he's just a good guy. More

Great Experience I had a great experience at Hiley Volkswagen. I spoke with Courtney Brown over the phone about purchasing a Jetta. Courtney sent me all the informatio I had a great experience at Hiley Volkswagen. I spoke with Courtney Brown over the phone about purchasing a Jetta. Courtney sent me all the information through Email that led me to the decision to drive to Hunstville and purchase a 2014 Jetta SE. Courtney had the car ready when we arrived and we left with a Jetta an hour later. More