Hiley Audi Volkswagen Of Huntsville

Absolutely will NEVER recommend this dealership to anyone! I went to test drive a truck that was freshly traded, online said it had 101,348 miles but in reality it had 102,021. They also offered anyone! I went to test drive a truck that was freshly traded, online said it had 101,348 miles but in reality it had 102,021. They also offered me $6,000 less for my trade than other dealerships had previously offered me, even though KBB said it was worth $23k at the minimum. This dealership is NOT in the business of actually wanting to sell cars. More

This dealership always provides exceptional service to our Military customers! Sandra Smith is very personable, and kind. 10/10! :) our Military customers! Sandra Smith is very personable, and kind. 10/10! :) More

I’ve had a pleasant experience with this dealership since purchasing a vehicle in 2021. The sales experience was exceptional. Over the past few years, the service experience has been exceptional. I had my ve purchasing a vehicle in 2021. The sales experience was exceptional. Over the past few years, the service experience has been exceptional. I had my vehicle service over a week ago. I don’t drive the vehicle very often so I only get serviced once a year. I noticed that whenever I started the car, valet parking had been activated would appear. I’ll admit I had no clue what that is? The morning I’m on my way to the airport at 3:30am, I can’t open my trunk. That’s never happened and of course frustrating. Once I arrive to my destination, I google valet parking. Whoever serviced my car decided it was a good idea to activate this with no reason, no reason to be in my glove compartment, and also locked it! I called the service manager a couple of times to discuss and was placed on a long hold both times. I feel this needs to be noted so it doesn’t happen again. I wanted to speak with the service manager instead of posting here. Please tell your technicians if their going to check to see if it’s working, ensure they deactivate it before returning to the customer. Thanks! More

Exceptional service and great customer service. Tai was our salesman. He was a delight working with us. I told him what I was looking for and he found the perfect car. I left on the red carpet w Tai was our salesman. He was a delight working with us. I told him what I was looking for and he found the perfect car. I left on the red carpet with the Atlas 2.0T SEL Premium R-Line. If you’re interested or looking for a great business to work with- I highly recommend Hiley and don’t forget to ask for Tai!! More

Fantastic experience, this is my fourth Audi purchase and the Q7 is the best yet. JJ my, Sales Representative is knowledgeable about the many features of the Q7 was a pleasure to work with and spent the ti the Q7 is the best yet. JJ my, Sales Representative is knowledgeable about the many features of the Q7 was a pleasure to work with and spent the time to build and find the car we wanted. Additionally Mark, the Finance Director is professional and made the closing an easy process! And finally I want give a shout out to the Service Department who have I have worked with over the years. More

Not honest, very unprofessional and untrained, drove hour out od the way to get service here, very sub par don’t waste your time, their ratings have been crashing over the past year. out od the way to get service here, very sub par don’t waste your time, their ratings have been crashing over the past year. More

I worked with Josh Manigan on the purchase of our S8. He made himself available to answer our questions before we made the four and a half hour drive. The car was exactly as advertised and the price was He made himself available to answer our questions before we made the four and a half hour drive. The car was exactly as advertised and the price was what we were quoted...no "hidden fees" when we got to the signing. Mark Tucker in the Financing department had the quotes for our rates. He explained the best course of action for our sales but also presented other options. A pleasure to work with. More

Jeb Stewart was extremely helpful and friendly in the service department.. He will be very benefical to Audi of Huntsville !! service department.. He will be very benefical to Audi of Huntsville !! More

My boy Harrison was great. I’m from out of town and he worked with me to make my experience smooth. Took me about an hour to do the financing, but that was mainly due to the fi I’m from out of town and he worked with me to make my experience smooth. Took me about an hour to do the financing, but that was mainly due to the financial guy being a Raiders fan and me being a Chiefs fan. I wouldn’t hold him being a Raiders fan against him. He did his job well and was courteous and answered my questions. It’s not his fault he’s backing the wrong team, lol. More

I had one of the best car purchasing experience working with Tairon Payne, He was very knowledgeable and could answer all my questions. It is rare to deal with a honest, nice person during this time in with Tairon Payne, He was very knowledgeable and could answer all my questions. It is rare to deal with a honest, nice person during this time in the world.. I would recommend Anyone to go purchase a Volkswagen from Hiley Volkswagen and go see Tairon Payne. More