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Hiley Acura

Fort Worth, TX

3.7
896 Reviews

3125 NE Loop 820

Fort Worth, TX

76137

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896 Reviews of Hiley Acura

April 17, 2012

Have purchased three Acuras from Mac Churchill. They have always given quality service. I will plan to purchase another RL from them because of the continued quality service. More

by Gbernstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Jones
Apr 18, 2012 -

Hiley Acura responded

Thank you for taking the time to make this post. Our single most important goal is to provide our guests with the highest quality of customer service from A to Z, so we are delighted to read your feedback. We look forward to seeing you again! Also, please take a moment to like us on Facebook and follow us on Twitter so we can keep you updated on events and specials reserved for our online fans! Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

April 17, 2012

great service,great people, good vehicle, better deals period i 've have purchased 3 vehicle with them back to back to back the same year. More

by Sniky1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
taylor jones
Apr 18, 2012 -

Hiley Acura responded

Thank you for taking the time to share this review. It's an honor to be able to provide you with the quality level of service you deserve. We look forward to seeing you again for your future auto needs. Also, please take a moment to like us on Facebook and follow us on Twitter so we can keep you updated on events and specials reserved for our online fans! Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

April 15, 2012

I bought my new Acura from this dealership in 2010 and have always gone back to them for what ever I need. They are so genuinely friendly here and strive to give you a good experience. I have to drive ove More

by knicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Channon
Apr 16, 2012 -

Hiley Acura responded

Thank you for the kind review! It's our passion to provide our customers with quality customer service and we appreciate your loyalty. Please don't hesitate to contact us for any of your future auto needs. Oh, and don't forget to like us on Facebook and follow us on Twitter so we can keep you updated on events and specials reserved for our online fans! Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

April 14, 2012

At the present time the dealership is understaffed with Service Writers. Everyone in the Service Department pitched in to keep the work flowing with minimal impact to the customers. My RDX was given an oil More

by ECarol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Apr 16, 2012 -

Hiley Acura responded

I want to thank you for taking the time to share your experience at our dealership! We are proud to have such a great services team who provide excellent service day in and day out. Don't forget to like us on Facebook and follow us on Twitter so we can keep you updated on events and specials reserved for our online fans! Kind regards, Sharbel Lattouf - GM | slattouf@macchurchill.com

April 05, 2012

I have had a relationship with the folks at Mac Churchill for over twenty years and three locations. They have always treated me as a valued customer and, over the years, friend. From Mac himself, through th More

by JCRainey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimmie Hamilton
Apr 05, 2012 -

Hiley Acura responded

Thank you for taking the time to let us know how we're doing! We truly appreciate your kind words and generous recommendation. It's a pleasure to be able to provide you and your family with the quality service you deserve. Please take a moment to like us on Facebook and follow us on Twitter so we can keep you updated on current events and specials that are reserved for our online fans! Kind regards, Sharbel Lattouf - GM | slatouf@macchurchill.com

April 03, 2012

no one telling us about adding the accessories price to my TL car. This is not an acceptable(cheating to your customer). I would like your company to be honest and your manager should not give us an attitu More

by txdinh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Hua
Apr 05, 2012 -

Hiley Acura responded

I apologize about the experience you had with our dealership. We continuously strive to provide each and every one of our guests with an experience that is positive and I am sorry to see this goal was not met during your visit with us. I would be very grateful for an opportunity to discuss these issues with you directly, so that I may fully understand the details of the situation. Please contact me at your convenience, I hope to hear from you soon. Kind regards, Sharbel Lattouf - GM | slatouf@macchurchill.com

Apr 12, 2012 -

txdinh responded

To Sharbel Lattouf: If you do care for your customer, you should contact us to give us a full explanation and to offer us some incentive. sincere, owner.

April 02, 2012

Recently purchased a new Tl, which makes my 8th new purchase from Mac Churchill since 2001. Obliviously, my Mac Churchill experienve has been great having purchased eight new vehicles over that period More

by Buddyiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cisco
Apr 02, 2012 -

Hiley Acura responded

Thank you for your patronage and feedback, Buddy! We appreciate your continued loyalty and are delighted to hear that our team left such a good impression on you. We hope to continue to prove our value to you in the future. If there's anything more we can to help, please don't ever hesitate to contact us. Oh, and if you can take a moment, please like us on Facebook and follow us on Twitter so that we can keep you updated on current specials and events. Kind regards, Sharbel Lattouf - GM | slatouf@macchurchill.com

April 01, 2012

Mac Churchill has also always offered me very efficient and courteous service. The service department is incredible easy to work with and is always willing to make arrangements in my best interests. More

by MacChurchill_Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i don't remember their names
Apr 02, 2012 -

Hiley Acura responded

Thank you for taking the time to share this review! It's a pleasure to be able to provide you with the quality service you deserve. Don't forget to like us on Facebook and follow us on Twitter so we can keep you updated on events and specials reserved for our online fans! Kind regards, Sharbel Lattouf - GM | slatouf@macchurchill.com

March 31, 2012

I first purchased a used car (an Acura Legend) from Mac Churchill Acura, then a certified used (a 2003 Acura TL, Type S) and then a new 2012 (TL). I will continue to purchase ALL of my cars from them and More

by Railroad Lawyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharbel, Kimmie, and Taylor
Apr 02, 2012 -

Hiley Acura responded

Thank you so much for writing this review. We are glad that we could be so helpful to you and your wife. It is our goal to always try and go above and beyond for all our customers and it's reassuring to know that you've noticed our hard work. If there's anything more we can do to help, please don't ever hesitate to contact us. Oh, and if you can take a moment, please like us on Facebook and follow us on Twitter so that we can keep you updated on current specials and events. Kind regards, Sharbel Lattouf - GM | slatouf@macchurchill.com

March 30, 2012

Saturdays are a busy day for an oil change, but the dealership waiting room was very comfortable and I didn't even notice the wait. It was extremely well stocked with water, goodies, magazine, tv's, et More

by rmrios123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Jones
Apr 02, 2012 -

Hiley Acura responded

Thank you for your kind review! We take pride in having a great services department, and are happy you feel the same way. Please let us know if you have any questions! Don't forget to follow us on Twitter and Facebook for exclusive deals! Kind regards, Sharbel Lattouf - GM | slatouf@macchurchill.com

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