Hiley Acura
Fort Worth, TX
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896 Reviews of Hiley Acura
Cons Crooks @Liars,com !00 % Satisfaction doesn't exsit, these people are not your friends , you or anyone should never give them a dime until you check their crap out wit !00 % Satisfaction doesn't exsit, these people are not your friends , you or anyone should never give them a dime until you check their crap out with a Lawyer .Never believe a word Mo the sales manager ,atleast, he says, Is impossible to deal with after he gets a deposit. More
Excellent customer service and work extra hard to make deal I wanted to trade in my car and purchase a new 2015 RDX. Robert Cassell worked very hard, over 2 days, to complete this purchase. We were not able t I wanted to trade in my car and purchase a new 2015 RDX. Robert Cassell worked very hard, over 2 days, to complete this purchase. We were not able to make the deal the first day, Robert worked diligently the following day and finally we were able to complete the purchase. Robert displayed excellent customer service, product knowledge and follow through. I highly recommend Robert and MacChurchill Acura. More
Great deal 2 cars in two weeks. Thanks to Nick cox Jim Haas and Jay Z We are very happy with our Equinox and our Lexus RX350 And the Volvo we bought 2 years ag 2 cars in two weeks. Thanks to Nick cox Jim Haas and Jay Z We are very happy with our Equinox and our Lexus RX350 And the Volvo we bought 2 years ago was why we went back More
Promises Broken! Part of the deal I received for purchasing my brand new TLX was not upheld!!! In fact, bc I waited 2 months to get it done just to make sure I really Part of the deal I received for purchasing my brand new TLX was not upheld!!! In fact, bc I waited 2 months to get it done just to make sure I really wanted it done, I made the mistake of referring 2 people to the same car guy who sold me my car & they were made promises that were not upheld either!!! Do not waste your time. I read several reviews warning me of this place, but I went in anyways due to close proximity.... Big mistake on my part. I Will NEVER go back there again! More
Cesar c Best experience ever! Didn't think we could get into something new and cheaper. Everyone very nice, friendly and very helpful! Did everything they cou Best experience ever! Didn't think we could get into something new and cheaper. Everyone very nice, friendly and very helpful! Did everything they could to help us get into what we wanted with a great price! Highly recommend these guys if your looking for a new vehicle with a great price! More
Should not have bought a car here My husband and I purchased a used 2008 GMC Yukon Denali. Although the salesmen we worked with were helpful while trying to get our business, but when My husband and I purchased a used 2008 GMC Yukon Denali. Although the salesmen we worked with were helpful while trying to get our business, but when problems arose there's no help. We do realize that there are certain risks involved when purchasing an "as is" vehicle, but we felt that we were dealing with a reputable business who would do everything they could to ensure the quality of the vehicle being sold. The first week, the low tire pressure notification came on. Also, we were told that they could only find one key and didn't know where the other one was. My husband went back to the dealership (an hour away) and let them know about the tire pressure and asked about the keys. He was told the tire was fine, and given a key FOB. It didn't work. The salesman told him that he could take it to any dealership and get it programmed. My husband also told them that there were a couple of buttons on the dash that weren't working. He was told that he bought the car as is and there was nothing they could do for us, but he could go through his warranty to get it fixed. It's been three weeks and we have had to shell out money for a brand new tire because the one on the truck we found out had THREE HOLES in it, 2 of which had previously been patched. There is also an infestation of ants in the center console that crawl out whenever we put a drink in the cupholder and crawl into our infant son's car seat---I've filmed them crawling. Third, we took the key FOB to another GMC dealer who informed us that it didn't even go to the make of our vehicle and therefore couldn't be programmed and so we would have to purchase 2 new keys costing over $300. We put down about $3000 for this truck, and have had to put out additional money in less than a month of having it. Like I said, certain risks are associated with a used car purchase, but some things should be taken care of by the dealership---like making sure the tires don't have holes in them when you sell it to a family with three children and that there shouldn't be a bug infestation---and then refuse to do anything about it like give us some of the money back that we've had to put out. Lastly, after speaking to the general manager about all of this 2 days ago, he 'went to go look for the key' and hasn't called me back since then. Rude and unprofessional...left me with a very negative buying experience. More
Great buying experience - large selection, good pricing Had a great buying experience at Mac Churchill Acura. They had a large selection of vehicles, including the particular one that we were looking for a Had a great buying experience at Mac Churchill Acura. They had a large selection of vehicles, including the particular one that we were looking for and had not been able to find elsewhere. Mike Luong was very knowledgeable about the vehicle and explained features and functionality that we would not have otherwise known about. Was able to reach a deal that was both fair to us and to the dealership. Would definitely encourage a trip to Mac Churchill Acura to see what they have! More
Mike Rickman did a good job Mike was very helpful and got me the car I wanted. I got a 2010 Chevy van and I was very pleased with the service I received throughout whole process Mike was very helpful and got me the car I wanted. I got a 2010 Chevy van and I was very pleased with the service I received throughout whole process. More
Quest was absolutely awesome We came from about 5 hours away. We neede a 3rd row seat vehicle to seat our kids and so forth. We met Queso on the lot after seeing some cars onlin We came from about 5 hours away. We neede a 3rd row seat vehicle to seat our kids and so forth. We met Queso on the lot after seeing some cars online. He got me way more car than I came for.he was pleasant and was different than the used car salesmen back home. More
RUN AWAY FROM THIS GOD FORSAKEN DEALERSHIP Some of the people at this dealership have no integrity. I rated them one star, because there is nothing below a -0. I say "AMEN" to EVERY negati Some of the people at this dealership have no integrity. I rated them one star, because there is nothing below a -0. I say "AMEN" to EVERY negative review posted. The deal was deceptive from jump. I am taking this further. Daniel, God don't like ugly! You may have gotten along thus far, but you will not keep getting away. Your deceitfulness will soon find you out. Not only do you not care about the customers, but your care even lesser about your co-workers. I am reporting this dealership with every fiber of my being. Stay tuned! Mr. Joe Norman, I still say you are a man of true honest and integrity. Mr. Brooks (I take back every positive thing I said about you. I do blame you), please come and pick up your piece of car from my home and leave my checks!!!! Daniel, you need prayer in the worst way. Whatsoever a man sows, he shall reap the same!!! More