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Hiley Acura

Fort Worth, TX

3.7
896 Reviews

3125 NE Loop 820

Fort Worth, TX

76137

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896 Reviews of Hiley Acura

June 19, 2015

Cons Crooks @Liars,com !00 % Satisfaction doesn't exsit, these people are not your friends , you or anyone should never give them a dime until you check their crap out wit More

by put them out of business
Recommend Dealer
No
Employees Worked With
Jason Reid, Mo Ebrehim
June 10, 2015

Excellent customer service and work extra hard to make deal I wanted to trade in my car and purchase a new 2015 RDX. Robert Cassell worked very hard, over 2 days, to complete this purchase. We were not able t More

by Holland,Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Cassell
May 25, 2015

Great deal 2 cars in two weeks. Thanks to Nick cox Jim Haas and Jay Z We are very happy with our Equinox and our Lexus RX350 And the Volvo we bought 2 years ag More

by Not happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Haas, Nick Cox
May 21, 2015

Promises Broken! Part of the deal I received for purchasing my brand new TLX was not upheld!!! In fact, bc I waited 2 months to get it done just to make sure I really More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thai Nguyen
May 11, 2015

Cesar c Best experience ever! Didn't think we could get into something new and cheaper. Everyone very nice, friendly and very helpful! Did everything they cou More

by Cesar "El Chihuahua"
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nguyen, Mike Hamud
May 11, 2015 -

Hiley Acura responded

Thanks for the great review, Cesar! Customer satisfaction is our top priority, and I am happy to hear that your car-buying experience with us was the best you ever had! I hope that you are enjoying your new car! We appreciate your recommendation and look forward to serving you again. Also, be sure to visit us on Twitter and Facebook for access to exclusive content and specials.  Best regards, Sharbel Lattouf General Manager slattouf@macchurchill.com

May 08, 2015

Should not have bought a car here My husband and I purchased a used 2008 GMC Yukon Denali. Although the salesmen we worked with were helpful while trying to get our business, but when More

by Lexdimnz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Luong, Mike West
May 02, 2015

Great buying experience - large selection, good pricing Had a great buying experience at Mac Churchill Acura. They had a large selection of vehicles, including the particular one that we were looking for a More

by jreach11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Luong
May 04, 2015 -

Hiley Acura responded

We love hearing about customers that have a great experience with us and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Mike is great with people and focuses on what the customers' needs are. He will be pleased to hear your compliments as well. Please feel free to contact us if you have any questions on your new vehicle.  Best regards, Sharbel Lattouf General Manager slattouf@macchurchill.com

April 28, 2015

Mike Rickman did a good job Mike was very helpful and got me the car I wanted. I got a 2010 Chevy van and I was very pleased with the service I received throughout whole process More

by Bolittlejohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eickman
Apr 29, 2015 -

Hiley Acura responded

Thank you for this fantastic review! I am happy to hear that you were pleased with the service provided by Mike and that he could be so helpful throughout the entire process. Congratulations on your 2010 Chevy Van and we look forward to seeing you again! Best, Sharbel Lattouf General Manager slattouf@macchurchill.com

April 27, 2015

Quest was absolutely awesome We came from about 5 hours away. We neede a 3rd row seat vehicle to seat our kids and so forth. We met Queso on the lot after seeing some cars onlin More

by 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Queso Tapley
Apr 29, 2015 -

Hiley Acura responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Queso was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Sharbel Lattouf General Manager slattouf@macchurchill.com

April 22, 2015

RUN AWAY FROM THIS GOD FORSAKEN DEALERSHIP Some of the people at this dealership have no integrity. I rated them one star, because there is nothing below a -0. I say "AMEN" to EVERY negati More

by Sharon Roquemore-Smith
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Duran, Mike Brooks
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