Highline Car Connection
Waterbury, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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2011 Honda Civic I purchased a Honda Civic about a year ago from this dealership and have had the best of luck with the car. The car had low mileage and the price was I purchased a Honda Civic about a year ago from this dealership and have had the best of luck with the car. The car had low mileage and the price was reasonable. The salesmen were very knowledgeable of the cars they had for sale. I would recommend this dealership More
TERRIBLE DEALERSHIP Worst dealership I have ever been to. They do not help you at all; and there cars are JUNK. I promise you you will not be satisfied with this dealersh Worst dealership I have ever been to. They do not help you at all; and there cars are JUNK. I promise you you will not be satisfied with this dealership. They lie about their cars, not one thing that came out of their mouths was the truth. I myself will never do business with this dealership. More
WHERE'S MY KEY We bought a car there and told we will be giving 2 keys. Take the car home and put one key away and use 1 of the keys for a while. Then we final try t We bought a car there and told we will be giving 2 keys. Take the car home and put one key away and use 1 of the keys for a while. Then we final try to use the new key. It doesn't open the door. Try in ignition. It does not fit. Call Highline. Speak to 3 people. The say "We gave you 2 keys." But, one key doesn't work. Reply So, we gave you 2 keys. They refuse to supply 2 second working key. Spend $15k and they refuse to give you they second key they said you would get before purchase. What jerks. More
do not buy from these people bought a $20000 car from this place, should have known when they said you buy as is with no warranty, but I have had so many problems it's only been 5 bought a $20000 car from this place, should have known when they said you buy as is with no warranty, but I have had so many problems it's only been 5 weeks, the car doesn't start some days, no manual, waited almost 3 weeks for my extra key and paperwork to even put it on the road. ridiculous, horrible customer service after I bought the vehicle and would call abt anything (spoke to mike) he was rude and acted like I was annoying them. well I just bought a 20,000 dollar vehicle from you people. I'm not happy at all and now stuck with a piece of crap car that doesn't run right. More
Frauds This place is liessss all around !! They don't keep their word with oil changes so that's OUT!! They have photos of cars online and when u drive them This place is liessss all around !! They don't keep their word with oil changes so that's OUT!! They have photos of cars online and when u drive them it's fine but once you leave the lot ! They WONT help and they always place you on hold and then send you to a voicemail. I referred someone a while ago a few days after my car was going fine, and I never got my 100 dollars referral drive by and watch them and observe, you'll see what I'm talking about !! DONT DO IT More
Unprofessional/ con artists Poor customer service They only care about the money (literally gave me a quote and then at signing they jumped up a few hundred dollars... was not h Poor customer service They only care about the money (literally gave me a quote and then at signing they jumped up a few hundred dollars... was not happy) Manager was rude and inconsiderate Pricing was great for the car I purchased though... I would only recommend if you see a car you want and the price/status of vehicle is right.. but that goes for all cars. I would, 8-10 times, not recommend this place. More
2015 dont go to this dealership!!! Dealt with Mike at h.c.c.. We spoke a few times over the phone. I was hours away coming from Massachusetts. I filled out in online application. He Dealt with Mike at h.c.c.. We spoke a few times over the phone. I was hours away coming from Massachusetts. I filled out in online application. He told me I was approved he told me I needed 1800 down. After my long all day ride 3 hour ride! And taking the day off from work. Got there and Mike said the bank bailed out. He wanted 3,000 down and the car payments for the month were so not affordable! He kept saying let me go talk to my boss!!!! Boss was rude and a Scam artist. Very unprofessional there. Mike and his boss. Boss was also rude to us. Didnt seem to care.Waste of my day, my . Time. Rude and they are all scam artist and all lie.... don't wast your tim!!! . Even if you buy a car there after they get your money They will change. Go to a known legit car dealership. Thanks... More
Excellent cars My salesperson Mike was honest and new a lot about every make and model, the sales team were great!! Helped me pick out the perfect car!! I can't beli My salesperson Mike was honest and new a lot about every make and model, the sales team were great!! Helped me pick out the perfect car!! I can't believe how many cars they have in stock. More
Sharks I bought a car from Peter Sell at Highline Car Connection about two years ago. Found out today that the car had been rear-ended before I bought it. I I bought a car from Peter Sell at Highline Car Connection about two years ago. Found out today that the car had been rear-ended before I bought it. I was told at the time of sale that the car had never been in an accident. I was already annoyed and insulted with my experience at HCC, but this was the final straw. I felt pressured into buying the car for thousands more than it was worth. They showed other customers the car I was interested while I was there, even though there were comparable alternatives. The entire process felt rushed and uncomfortable. Once I had paid for the car, they told me that I could not drive it home because they didn't realize I would be registering it in Massachusetts. They told me this after photocopying my Mass. license and after I gave them a Mass. address. Very unprofessional oversight. It was winter, so I had them put the winter tires that I had leftover from my last car on the new car. Come spring-time I realize they gave me four mismatched tires, rather than the four that were originally on the car when I test drove it. Turns out that two of the tires they gave me were egg-shaped and caused a violent vibration that haunted me for over a year until I swapped out the tires. I of course didn't realize this until it was far too late because I had them put the winter tires I provided on the car. Overall, a very shady operation. Peter Sell was the least shark-like out of the group, so I can't imagine what it would have been like to deal with the other bottom-feeders. I would never buy another car from Highline Car Connection and would not recommend them to anyone. More
Save Yourself the Trip: GO SOMEWHERE ELSE!!!! I drove an hour to buy this car and had to leave empty handed. This dealership preys on middle to low income families and does not treat them with the I drove an hour to buy this car and had to leave empty handed. This dealership preys on middle to low income families and does not treat them with the respect they deserve. High Line Auto has a variety of used cars, but the service is terrible. Evan and "Lou" are the epitome of sleazy car salesmen. When I wanted more time to process the deal we had worked out they tried to rush me into purchasing on the spot. Aside from that they are not honest businessmen. When I negotiated the best possible deal for the car and was ready to buy they were rude and disrespectful. I pleasantly asked the manger for his last name and he asked me "why do you want to get all in my business". The Honda I was interested in still had the previous owner's belongings in it. They were asking $21,000 for it and they hadn't even bothered to clean it? They are total con artists. On the bright side, I walked out with my cash, my trade-in, and my purchasing power. THEY ARE NOT TO BE TRUSTED!!!! More