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Highline Car Connection
Waterbury, CT
928 Reviews
Celebrating 35 years in business! The Highline Car Connection provides a wide selection of quality pre-owned vehicles, with financing for all credit tiers and a variety of extended warranty options. Our service department employs ASE Certified Master Technicians, each vehicle goes through a thorough safety inspection so you can purchase with confidence. With a large part of our business done through referrals we place customer satisfaction as our highest priority. Please call or drop in anytime and let us show you what customer service is all about.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 928 reviews
April 14, 2017
Peter was great Peter Sell made the experience very quick and easy. I'm extremely happy with my vehicle, a 2013 CR-V. My only criticism is that no one ever offered to Peter Sell made the experience very quick and easy. I'm extremely happy with my vehicle, a 2013 CR-V. My only criticism is that no one ever offered to go over any features with me (like bluetooth set-up, any of the technology, etc.) More
by hmm15
Employees Worked With
Peter Sell
April 13, 2017
Perfect HIGHLY RECOMMEND. Awesome people who are not pushy and get things done quick and effortlessly . Do yourself a favor and come check them out, you will HIGHLY RECOMMEND. Awesome people who are not pushy and get things done quick and effortlessly . Do yourself a favor and come check them out, you will not regret it. Went to a few dealers and these guys blow them out the water by a long shot. The guy who helped us was AMAZING. I cant remember the name so I hope the dealer reads this and responds with the name of the gentleman (who helped us buy a Acura today) so he can get the credit he deserves.. And so you can ask for him if you go. They had my car ready in less than 12 hours, and even did the brakes for me (along with service/detail). AND I was only able to arrive at 9, when they open, and had it ready by 920. More
by happycustomer88
Employees Worked With
highline auto
April 10, 2017
Fast, friendly service As soon as I got to the dealership some one came right over and greeted me. Was very nice and very helpful. A pleasure to deal with. Will definitely r As soon as I got to the dealership some one came right over and greeted me. Was very nice and very helpful. A pleasure to deal with. Will definitely return for future purchases More
by Scott9187
Employees Worked With
Michael Bennett
April 04, 2017
2007 GMC I bought my 2007 GMC 1500 from Charlie and it was a breeze, quick and easy. i would highly recommend this dealership to other people. I bought my 2007 GMC 1500 from Charlie and it was a breeze, quick and easy. i would highly recommend this dealership to other people. More
by Crazydriver400
Employees Worked With
Charlie
April 03, 2017
WORST DEALERSHIP EVER! BUYERS BEWARE Purchased a 2013 Toyota Avalon Limited, found out the the next day the vehicle had STRUCTIOAL DAMAGE! I went the very next day hoping they would buy t Purchased a 2013 Toyota Avalon Limited, found out the the next day the vehicle had STRUCTIOAL DAMAGE! I went the very next day hoping they would buy the car back which they didn't, they provided a fake history report from auto check! BUYERS BEWARE AND CHECK CARFAX REPORT BEFORE BUYING A VEHICLE HERE! I am now in touch with DMV dealer repairs and also the general attorney adminstions because they did not disclose the vehicle had structural damage, the car shakes on the highway it's really unfair of them to not disclose that the vehicle had structural damage! They will soon be hearing from DMV and the general attorney office since they don't want to buy the car back, I spend over $20k on a vehicle that is unsafe to drive, BUYERS BEWARE OF THIS DEALERSHIP More
by Vikings25
Employees Worked With
Mike
March 25, 2017
Avoid like the plague. Very underhand to say the least. It was good in the beginning, but ultimately like all you car dealers, they do whatever they can to get over on you. I dealt with Charlie, when I It was good in the beginning, but ultimately like all you car dealers, they do whatever they can to get over on you. I dealt with Charlie, when I called the dealership a couple of days later asking about the trade I had made, they sais it was still on the lot. I was told that I would get a call back. When I called back 2 hours later the car had already been taken from the lot. No one called me back. I got a couple of weak apologies and a lot of typical used car dealer attitude. Everyone gets theirs in the end. All I was a call back so I could retrieve some stuff before they shipped the car. Additionally like most used car dealers, this interest and fees you'll pay a lot for your vehicle so be prepared to pay it off quick so you don't get totally screwed. It's better to go with a certified dealer if you can. A little honesty and courtesy go a long way. More
by Augustus3333
Employees Worked With
Charlie Howell
March 19, 2017
painless car buying I found a car listing of theirs online. Made the call saying I would be there within the hour. I arrived to find the car parked out front ready for me I found a car listing of theirs online. Made the call saying I would be there within the hour. I arrived to find the car parked out front ready for me. Charlie handed me the key. I went for 20 minute test drive alone. No hassle. No sales gimmick. I loved the car. The paperwork was painless. He asked me which day I wanted the car ready. Couple days later(after the blizzard) it was waiting for me looking like new. I never enjoy car shopping. But this time Charlie made the trip worth it. Thank you 2013 Kia Optima Hybrid More
by All4scuba
Employees Worked With
Charlie
March 12, 2017
Awesome Customer Service I would recommend Highline Car Connection to anyone looking for a nice car, with a fair price and great customer service. We dealt with Charlie who wa I would recommend Highline Car Connection to anyone looking for a nice car, with a fair price and great customer service. We dealt with Charlie who was professional and made the process so smooth. Being from out of state, they were awesome at taking care of all the paperwork for us and I was able to take the car home right then and there. I will buy from them again in the future. More
by Robert Elliott
Employees Worked With
Charlie
March 09, 2017
Best car experience I had in my life. I dealt with Charlie and it was a great experience. In 2003 I bought a new Toyota Corolla from a dealership and felt I had been pressured and manipula I dealt with Charlie and it was a great experience. In 2003 I bought a new Toyota Corolla from a dealership and felt I had been pressured and manipulated. Fast forward to 2017 and I bought a 2014 pre-owned Toyota Corolla with many more features than the 2003. The 2014 is a low mileage lease car with back-up camera, sunroof etc. for a great value. The entire process went smoothly with no pressure. I would definitely buy another vehicle from them such as a truck. More
by Toyota Customer
Employees Worked With
Charlie
March 07, 2017
Thank you. 2014 Jeep Grand Cherokee My wife and I dealt with Charlie for the purchase of our new vehicle. Everyone including my sales person Charlie were very helpful and professional.I My wife and I dealt with Charlie for the purchase of our new vehicle. Everyone including my sales person Charlie were very helpful and professional.I would highly recommend Highline Car Connection to anyone. Thank You again Highline For all your help. More
by 110179
Employees Worked With
Charlie
