Highline Car Connection
Waterbury, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Shady people and junk cars They say I refused to bring my car to their shop. I live an hr and a half away. The car wouldn’t start. 2weeks after I bought it. Dan said bring it t They say I refused to bring my car to their shop. I live an hr and a half away. The car wouldn’t start. 2weeks after I bought it. Dan said bring it to someone I trust. They won’t issue a check now because I left bad reviews. Keep your money. Scam artists. More
Mercedes ML I am retired from a Manufacturer of Highline car sales that I worked in for 20 years and was shopping for a replacement vehicle for my Mercedes M clas I am retired from a Manufacturer of Highline car sales that I worked in for 20 years and was shopping for a replacement vehicle for my Mercedes M class I contacted Charlie on a vehicle I saw online--He checked it over and promptly called me back--When I arrived to take delivery vehicle was exactly as described and then some-No surprises Charlie and Mike did a very efficient delivery -- I cannot be more pleased with the whole process These folks run a very professional dealership--Quite rare in the second hand car market More
Up-Front & Efficient After having a horrible time looking for a very specific truck at several dealerships (as far as years, mileage, color, make, model and trim), we foun After having a horrible time looking for a very specific truck at several dealerships (as far as years, mileage, color, make, model and trim), we found one on HCC's website that fit the bill. We spoke with Charlie over the phone and via emails, and after getting the run-around from several other dealerships who were far less than honest, Charlie gave me the deal we agreed upon, in writing, with the final total price and everything itemized. The price was more than fair, and we took a bit of a leap driving 3 hours to get the truck as we live in Upstate NY. There were no surprises when we go there. The deal had already been written up. Charlie handed me the keys and let my wife and me take the truck out for as long as we needed to make sure it was as advertised (which it was). We accepted the deal and spoke with the finance manager (Lou, I believe) to finish off the details. He was also very professional, straight-forward and got everything set up in what must be record time. We were in and out of the dealership within an hour (granted, we negotiated the price pending a test drive ahead of time). Not once did someone try to milk the deal, up-sell us on anything we already told them we were not interested in, or try to sneak in any fees or extra charges. We could not be happier with this dealership, Charlie and Lou. We are very thankful for the respect and professionalism they all showed. More
Great costumer service went above and beyond to help me!! Went above and beyond to help me get into the car I wanted!!! And was very patient with me unlike other car dealerships, I HIGHLY recommend them for y Went above and beyond to help me get into the car I wanted!!! And was very patient with me unlike other car dealerships, I HIGHLY recommend them for your next car purchase!! More
Stress free Had a great experience with the staff. The salesman, Peter, didn’t hassle me into anything I didn’t want. Lou was very helpful and down to earth. I wa Had a great experience with the staff. The salesman, Peter, didn’t hassle me into anything I didn’t want. Lou was very helpful and down to earth. I was free to test drive the car for a good distance under supervision and the best part are the prices. The higher end models here cost less then lower end models elsewhere. More
Satisfied customer We were taken care of by Charlie, who was very kind and professional with us. He told us to take our time looking over the car and we took it for a te We were taken care of by Charlie, who was very kind and professional with us. He told us to take our time looking over the car and we took it for a test drive. We mentioned our only concern to him regarding a noise we heard the car making as we drove and he told us right away that it would be taken care of. It was in the garage for a couple of hours and we were given all new breaks, oil change, tires and an overall safety check. The noise we heard before is now gone and the car was cleaned for us. We are very happy with our experience here and would recommend it to anyone looking for a great car for a reasonable price and great customer service. You won't have to deal with the pressure of spending more money than you intend to. A++ overall! More
Great Customer Service and Pricing Live about 200 miles away from Highline Car Connection, but saw their inventory and noticed a great selection. Reached out prior to making the trip do Live about 200 miles away from Highline Car Connection, but saw their inventory and noticed a great selection. Reached out prior to making the trip down and the team was very responsive and professional. Decided to drive to Waterbury and was very pleased with the quality of vehicles on their lot and the great, fast, no pressure service the team provided. I couldn't of asked for a better car buying experience and certainly my new destination for car shopping. Strongly recommend. More
I wish all dealerships operated like Highline Car Connection This is how the car shopping/purchasing experience is done. No high pressure sales, they worked with me to get me th vehicle I wanted at a price I cou This is how the car shopping/purchasing experience is done. No high pressure sales, they worked with me to get me th vehicle I wanted at a price I could afford. Sales and finance could not have made it easier. I would recommend this dealer to all I know. A+++. Russell More
Geat Experence!! Highlince Car Connection has restored my confidence in good customer service and the ability to have a great car buying experience! Salesman Mike and Highlince Car Connection has restored my confidence in good customer service and the ability to have a great car buying experience! Salesman Mike and Sales Manager were upfront and professional from the beginning and delivered on every promise! My family and I are very pleased with our purchase of a 2016 Kia Sorento and would definitely recommend this dealership to anyone looking to purchase s vehicle! More
Easy Car Buying Experience I bought a 2016 Toyota Avalon XLE yesterday. I found this dealership through Car Guru's. First, they were the only dealership to have a deal rated G I bought a 2016 Toyota Avalon XLE yesterday. I found this dealership through Car Guru's. First, they were the only dealership to have a deal rated Great Value. My e mail was follow up in a very short time frame by Michael Bennett. He was professional and courteous. I test drove the car and my husband went the next day while I was out of town. We found a few things that we wanted addressed, and we were able to negotiate those items with the Dealership. I recommend this dealer, but make sure your concerns are addressed to your satisfaction. Overall A very good buying experience. More