
Highline Car Connection
Waterbury, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Had a great experience at Highline car connection. Charlie Howel was very helpful and clear during my car purchase He really made everything to go very smooth. Charlie Howel was very helpful and clear during my car purchase He really made everything to go very smooth. More
Amazing with customer service and also let me test the vehicle in the area . So happy with my purchase and would def recommend them to those looking to purchase a vehicle in a timely fashion. vehicle in the area . So happy with my purchase and would def recommend them to those looking to purchase a vehicle in a timely fashion. More
This dealership is great! Mike Bennett was very helpful and answered all of my questions. He didn’t pressure me at all and made sure I was getting the vehicle I wanted. He let me test drive the truck a few and answered all of my questions. He didn’t pressure me at all and made sure I was getting the vehicle I wanted. He let me test drive the truck a few times to make sure I was happy. He made my first dealer experience so easy and fast. They fixed any issues I had with the vehicle fast. Would definitely recommend to anyone! Great place to do business! More
The best dealership in conn in my eyes they got me approved for the car I want it thanks Charlie highline car connection.... Jacob L approved for the car I want it thanks Charlie highline car connection.... Jacob L More
Thank you, Highline!!! Thank you, Highline Car Connection for making my car purchase effortless, seamless, with no nonsense! Mike Bennett was a pleasure to work with, no pre Thank you, Highline Car Connection for making my car purchase effortless, seamless, with no nonsense! Mike Bennett was a pleasure to work with, no pressure, pleasant way of explaining all of the financials and making my daughters first car "a dream come true!" We drove a distance from Vermont, everything was waiting for us upon our arrival. The efficiency made our overall experience one that was easy and left us with a good feeling, one that I would totally recommend, absolutely, hands down a GREAT, smaller, independent car dealership! More
Fantastic sales team I came in with a leased vehicle and had one year remaining on it. I was looking to lower my payments and this dealership had the car I wanted for a re I came in with a leased vehicle and had one year remaining on it. I was looking to lower my payments and this dealership had the car I wanted for a reasonable price. My salesman was Michael Bennett and he made sure to answer any questions I had and the sales manager Lou worked with me in regards to lower payments and servicing the vehicle. From the sales team to the crew that helped make my car look like a gem they’re re amazing and I highly recommend this dealership to anyone and everyone. More
Omitting information is lying I drove from Boston, MA to this dealer. Prior to coming, I asked if it was a smokers car and for the sales person to send me any pictures of the vehic I drove from Boston, MA to this dealer. Prior to coming, I asked if it was a smokers car and for the sales person to send me any pictures of the vehicle with any defects/damage. I also asked if there was anything I should know about the vehicle prior to making the trip. When I arrived I could smell smoke in the vehicle which was the first lie but not a big deal because I could pay to get it taken out. I asked why the car didn't have a front plate holder the salesperson told me he would mail me one. I purchased the car took it to a body shop to do some touch up painting where the auto body shop discovered that the grill was snapped in 5 places which is why it didn't have a front plate holder on it. I bought a new grill and took it to get inspected to find out that it failed inspection. The daytime running lights do not work because the vehicle had aftermarket lights on it and the car had a bald tire. After a week of calling they agreed to put a new tire on it but they refuse to fix the daytime running lights and told me I should have checked that when I bought the car. Not good customer service, the car was filthy when I picked it up and they deceive their customers. They knew well that the headlights were after market and the DTR lights didn't work. They failed to disclose this to me when I bought the car. In the state of MA the DTR lights have to work in order to pass inspection and now I have to pay for them myself if I want to pass inspection. More
Very Pleased It's been a month now since we bought our Jeep 2012, above average mileage, one minor accident, from HCC and couldn't be happier with our purchase. W It's been a month now since we bought our Jeep 2012, above average mileage, one minor accident, from HCC and couldn't be happier with our purchase. We were looking for a SUV and saw this Jeep on the internet so called up the dealership. Mike Bennett called us back and we set up an appointment for us to come and see the vehicle. We viewed and test drove the vehicle, agreed on the price, then came back the next day to finalize the sale. We paid cash, no finance. One month later and our Jeep runs wonderfully. There have been no problems at all with the vehicle. What we liked about the whole experience: No pressure, no hassle, friendly service and reliable vehicle. I can honestly say, I would do the whole purchase again. Mike had placed the vehicle we were interested in in a prominent position so it was easy to look around. The keys were already waiting for us so we could look at the car on our own. He never hovered or pressured us in any way to purchase this car. He didn't try and upsell it. We took the vehicle for two test drives and loved the feel of it. Upon our return, we let Mike know we were interested in buying the car and Mike made it all so easy, a very friendly and approachable guy. He gave us the list of details that we'd need to sort out the insurance and money and we came back the next day to finalize the deal. I would highly recommend HCC to anyone looking for a reliable used vehicle. The prices are competitive, the service immaculate and friendly. More
no nonsense, no pressure Mike answered my calls and emails quickly, gave me the keys for a test drive, no sales pitch, blah , blah, just did what was needed, after my car se Mike answered my calls and emails quickly, gave me the keys for a test drive, no sales pitch, blah , blah, just did what was needed, after my car selection, was patient as I was arranging financing, no pressure to put a down payment etc.. Lou was quick, efficient , and friendly, to deal with all the paperwork, was out in less than one hour after bringing the check. I dread buying a car, after dealing with some shady dudes, this experience was very good, and add ons were quite reasonable i,e, no vin fee or BS.. Go see Highline if you want a no drame experience. More
Do not buy 2005 Ford Escape Do not buy this car. I test drove it to my mechanics and he put it on the lift . The frame is so badly rusted out it is the equivalent of terminal Bon Do not buy this car. I test drove it to my mechanics and he put it on the lift . The frame is so badly rusted out it is the equivalent of terminal Bone Cancer. I told them it is probably not safe to drive and they are still advertising it hoping to find some poor sucker. Avoid this VETERAN OWNED DEALERSHIP ( I am a veteran ) That car wont last 2 yrs Tops !!! More