Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Highline Car Connection
Waterbury, CT
928 Reviews
Celebrating 35 years in business! The Highline Car Connection provides a wide selection of quality pre-owned vehicles, with financing for all credit tiers and a variety of extended warranty options. Our service department employs ASE Certified Master Technicians, each vehicle goes through a thorough safety inspection so you can purchase with confidence. With a large part of our business done through referrals we place customer satisfaction as our highest priority. Please call or drop in anytime and let us show you what customer service is all about.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 928 reviews
August 19, 2024
Todd and Terrence were patient and professional as I deliberated over the car that was right for me. They were supportive of my concerns and made the car buying experience a positive one. deliberated over the car that was right for me. They were supportive of my concerns and made the car buying experience a positive one. More
by gsgens
June 08, 2024
Ed and Charlie live up to every 5 star review I have read about them. They both exceeded expectations. They are experienced, no pressure, highly efficient sales professionals and they follow through on eve about them. They both exceeded expectations. They are experienced, no pressure, highly efficient sales professionals and they follow through on every promise. My car (which I absolutely love) was exactly what I hoped for and these guys are so good, I will recommend them in the future with the utmost confidence. I cannot thank you both enough. More
by Marisa Simmons
June 03, 2024
Bought a 2019 Highlander from Ed- He was responsive on email (my preferred method of communication) and not at all intense or annoying. Some dealers bombard you with calls and texts, Ed did not. Car was p email (my preferred method of communication) and not at all intense or annoying. Some dealers bombard you with calls and texts, Ed did not. Car was priced fairly for the mileage on it but overall nice condition. Had it inspected in MA and our local guy who we take our cars to was impressed with the car and price. It’s clear this dealership understands that customer service can also apply to this industry and it doesn’t have to be about negotiation theatrics. They’re all very nice people who I felt sold us a safe and solid car. I’ll be back when we drive this one into the ground! More
by christina.jeffrey
May 19, 2024
Ed and Charles I thank you for making my dream car the best, thanks for going the extra mile for me I am so happy HIGHLINE CONNECTION 😃 best, thanks for going the extra mile for me I am so happy HIGHLINE CONNECTION 😃 More
by Curicucu
May 18, 2024
Wonderful experience with Todd and Charlie. I would recommend them for your next car. The best. I would recommend them for your next car. The best. More
by C Hubbard
May 11, 2024
Todd and Charlie have made this experience a great and easy process for my new car easy process for my new car More
by larosa92
April 26, 2024
We got the best service ever! You guys are amazing thank you guys for all the help. You guys are amazing thank you guys for all the help. More
by Marcelino
April 13, 2024
After many car buying experiences I can confidently say that this was my best. They take care of you as a customer and handle all concerns. Ed even helped me secure insurance. I will be back that this was my best. They take care of you as a customer and handle all concerns. Ed even helped me secure insurance. I will be back More
by Awellsstewart
