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Highline Auto Sales
Willowbrook, IL
249 Reviews
When you want something high line with that new car feel, but without that new car price, then you need to come to Highline Auto Sales in Willowbrook. We have the pre-owned inventory that you are looking for. We even have exclusive German luxury brands like Mercedes-Benz, Audi, BMW, and more. If you are looking for a luxury vehicle, or even just something unique, come to Highline Auto Sales in Willowbrook.
We have years of experience working with pre-owned vehicles. We know how to find the right models, and we know ow to keep our overhead low so that you get the car you want at the right price. We will always give you the time that you need to make the right decision for you. We always put our customers first, and we never pressure people into a sale. Come see for yourself, and shop for your next luxury ride at Highline Auto Sales in Willowbrook.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 249 reviews
June 21, 2023
Had a smooth and friendly process from start to finish. I know I will definitely be returning here for my next car! I know I will definitely be returning here for my next car! More
by Jerome
Employees Worked With
June 20, 2023
Ray made my online purchase perfectly seamless and amazing!! Gave extra photos too that I asked for closer viewing!! Had it shipped quickly to my front door!!! Best experience I ever had!!! amazing!! Gave extra photos too that I asked for closer viewing!! Had it shipped quickly to my front door!!! Best experience I ever had!!! More
by grilldout47
Employees Worked With
June 14, 2023
I really wanted to like this place. I like the salesmen and the entire business model on mostly online sales. But somehow, what started off as a simple mostly online transaction someh I like the salesmen and the entire business model on mostly online sales. But somehow, what started off as a simple mostly online transaction somehow descended into 6 months of Chaos. I took a train from KCMO to Chicago in Dec 2022 after finding a black Ford Mustang online. I test drove the car, and finished up my paperwork. I had the dealership roll the cost of taxes, registration plates and tags into the cost of the car after they promised me they could handle it, that they do this stuff all the time. Left Chicago the next morning. They gave me a 90 day temp tag expiring at the end of March 2023. Everything is fine with the car but I notice I have not received my license plate or registration for the car and my temp plates expired in less than a month. I call the dealership, and am told an employee named D**n handles all the registration and plates and I would need to speak to her…but, she’s only works 16 hours a week. 9am to 1pm and off every Tuesday. After confirming they only have 1 employee that handles the paperwork for ALL of their customers that barely works part time. I was able to get her on the phone once, 2 weeks before my plates expired and she promised me she would over-night all my stuff to me before the temp tags expired. After being ghosted by this woman for another week, I called the Illinois DMV who told me the only way I could get a temp tag extension was to report the dealership to the Illinois Secretary of State Police, which is exactly what I did. I faxed the police my Bill of sale, and filed a report against the dealership, thank goodness I did too, because suer enough my plates and registration for the vehicle were not sent to me by Highline. After being ignored by D**n for another week. I contacted my original salesman R** S. He too attempted to give me the run around and told me I just have to wait for D**n, until I told him I had reported the dealership to the Secretary of State. He accused me of threatening him and the business, I told him I did not threaten anyone, I simply updated him on the actions I had taken, I had to take because it would be Illegal for me to drive the car with expired temp tags. It wasn’t UNTIL I called the police and made a report that this company decided to regularly contact me with updates. Turns out they sold me a car they never had the title to, and “forgot” to try to obtain the title until I started calling them and complaining. They hadn’t paid the taxes either and they had to mail me a check, refunding the money I had them include in the loan so I could pay the sales tax in my state. I never heard from D**n again but I was put in contact with a woman named Maria I., who was very clear and honest and candid and apologized to me for all the dealership had put me through. She saw to it that I finally got my plates and registration and hunted down the title. Had it not been for Maria, this dealership would’ve gotten an even worst score from me. In short, this dealership is dishonest, bad at communicating, sells cars they do not possess the title to, short staffed, and has terrible customer service. I cannot recommend anyone use them based on my experience, frustration, and considering all the personal time I had to spend straightening out THEIR mistakes More
by joeadiasor
Employees Worked With
May 02, 2023
Vince did it again! This is the second car I’ve bought from Vince and Highline in 2 years. I bothered Vince for 3 months straight looking for a Model Y, when they got th This is the second car I’ve bought from Vince and Highline in 2 years. I bothered Vince for 3 months straight looking for a Model Y, when they got the one I was looking for he took care of me and made the process seamless! More
by Rkelley9393
Employees Worked With
February 07, 2023
Great service! Worked with Scott while buying a red 2019 Tesla model 3, Scott showed me everything the car had to offer including the mobile app which was very cool Worked with Scott while buying a red 2019 Tesla model 3, Scott showed me everything the car had to offer including the mobile app which was very cool. The mobile app had a bunch of features including being able to remotely drive the car which was mind-blowing. Will definitely come back in the future for my next Tesla! More
by Joe Tenny
Employees Worked With
October 20, 2022
Ray was awesome! Great to work with and very professional. He went above and beyond to make sure the car was perfect and delivered quickly. Very happy with my purch Great to work with and very professional. He went above and beyond to make sure the car was perfect and delivered quickly. Very happy with my purchase, Ray and the dealership. I will definitely buy from them again. More
by shaunbreth
Employees Worked With
Ray Steiber
October 20, 2022
10/20/22- Spoke with Sam today at Highline Auto Sales regarding my Range Rover I purchased from them on 5/6/21. He was awesome! very understanding about the issues I was having with the vehicle. He gave regarding my Range Rover I purchased from them on 5/6/21. He was awesome! very understanding about the issues I was having with the vehicle. He gave me some pointers on what to do to resolve my issue and agreed to assist me with the problem. I absolutely love my vehicle and I was frustrated when I posted my review on 10/14/22. Sam assured me that they take pride in the vehicle they sell to the public and try their best to assist customers with their used vehicle purchases. I can say, Highline Auto sales will go over and beyond to assist their customers. Thanks, Sam!!! Dr. Tyanna Qualls More
by Dr. Tyanna Qualls
Employees Worked With
Sam
October 06, 2022
First time buying online and was a bit hesitant. I was contacted by scott who sent me a walk around video. Shortly after we negotiated and came to an agreement. Once we completed the paperwork, S I was contacted by scott who sent me a walk around video. Shortly after we negotiated and came to an agreement. Once we completed the paperwork, Scott set up shipping and I received my Lexus three days later. The car is amazing. Very Pleasant experience and Scott is a pro. Two thumbs up!!!!!!! More
by Sharon Neal
August 12, 2022
Called to schedule a test drive and Scott made the appointment. He greeted us and promptly sent us on our way. I purchased a model 3 and couldn't be more satisfied. Thank you and I will be sending appointment. He greeted us and promptly sent us on our way. I purchased a model 3 and couldn't be more satisfied. Thank you and I will be sending my family and friends. More
by leannlolyu5
January 29, 2022
I recently traded in my 2013 BMW X5 and purchased 2016 BMW X5 with the help of Ray at Highline Auto Sales. Ray really made this a seamless and easy process. He was extremely pleasant and patient as my wif BMW X5 with the help of Ray at Highline Auto Sales. Ray really made this a seamless and easy process. He was extremely pleasant and patient as my wife and I had many questions. As people know that are in the market for a used premium cars, they are outrageously high. I found the best value at Highline Auto Sales and received a good deal on my trade in. I love my 2016 BMW X5. More
by Pmat1415
Employees Worked With
Ray
