Hicks Family Subaru

Very pleased with Hicks Family Subaru! Made the right choice! Love my Forester! LuLu was great! Young Daniel helped set up Bluetooth. Mr Ernest was determined to win me over this being my Made the right choice! Love my Forester! LuLu was great! Young Daniel helped set up Bluetooth. Mr Ernest was determined to win me over this being my first Subaru-mission accomplished! Ms O’Brien advised & had several lien holders to chose with best interest rates & monthly payments. She explained benefits finally chose RBFCU. Bravo to all of them and their kindness and patience as they answered, addressing all of my questions. More

Clinton made my day today. I brought n my Subaru Outback for AC service. The Ac didn't cool properly in the afternoon. I was expecting a few hours waiting time and a bill. Afte I brought n my Subaru Outback for AC service. The Ac didn't cool properly in the afternoon. I was expecting a few hours waiting time and a bill. After 5 minutes in the waiting area Clint came to show me that the AC setting was wrong and he said that happens very often. We changed the setting and voila. Cold AC, and no bill! More

This is the 2nd car I purchased from xxxx Family Subaru. Other than the quality vehicle made by Subaru the bonus is an exceptional dealership. By far the best auto dealership I have ever dealt with to inclu Other than the quality vehicle made by Subaru the bonus is an exceptional dealership. By far the best auto dealership I have ever dealt with to include premium auto dealerships. From sales to service I have always been met with a smile and hello from everyone at the dealership regardless of if they are helping me or not. Most importantly I trust the service/maintenance performed and I know every effort will be made if I’m not satisfied for any reason. Will purchase again from Hicks Family Subaru. More

Had good experience and am happy with purchase. My daughter received a nice gift bag full of Subaru items from her salesperson when she bought her Cross trek I never received anything should I have My daughter received a nice gift bag full of Subaru items from her salesperson when she bought her Cross trek I never received anything should I have received one as well. It was a really nice surprise for her. Other than that very happy. More

We were greeted right away! Lulu took the time to explain different models and was so patient as we took 5 different test drives! Lulu was very knowledgeable about each vehicle. Lulu took the time to explain different models and was so patient as we took 5 different test drives! Lulu was very knowledgeable about each vehicle. She made our car buying experience pleasant instead of stressful. She was always polite and professional. After we purchased our Outback she called to check on us, scheduled our window tint appointment and followed up weeks later to see if needed help with the technology. We truly appreciate her patience and kindness. I felt like I was buying a car from a friend. More

outback what a great ride. .after month of looking at different rides we got the subaru bug..we followed the big white flag on spid drove in and ran into Keane Uhl..it took abou .after month of looking at different rides we got the subaru bug..we followed the big white flag on spid drove in and ran into Keane Uhl..it took about 5 minutes and we were already getting along and felt at ease while we went over our desires to get to know the outback..the man that knew all our answers was Keane..the man knows his product..this company should be proud having him on your team..Charlie Hicks should shake his hand at your meetings...not just Keane, everyone made us comfortable and very friendly. we are impressed with our visit and purchase..Kelly Obrien with finance made it all happen in the end and we went over all options upon signing..i hope more people will consider investing in their next car here. More

Used service center before buying our new Subaru and we were pleased with the service. We are pleased with the sales team as they answer our questions. were pleased with the service. We are pleased with the sales team as they answer our questions. More

Everyone was friendly, honest and knowledgeable. I will return and feel very good about referring friends I will return and feel very good about referring friends More

Overall, a good experience. Only complaint is that they need to have their promos or packages on the website. That way it's more transparent. Especially since the extra $1500 pa Only complaint is that they need to have their promos or packages on the website. That way it's more transparent. Especially since the extra $1500 package was a requirement. I don't know, I think it would be wise to be up front about that. Lulu who was the saleswoman did a good and professional job throughout the whole process. Especially showing me the actual color of the blue finish of the car, since apparently the blue finish on the website isn't actually what it is in real life. More

Great experience, professional and knowledgeable staff. Glad they had a 2024 model on the lot Glad they had a 2024 model on the lot More