Hicks Family Subaru

Everyone was friendly, honest and knowledgeable. I will return and feel very good about referring friends I will return and feel very good about referring friends More

Overall, a good experience. Only complaint is that they need to have their promos or packages on the website. That way it's more transparent. Especially since the extra $1500 pa Only complaint is that they need to have their promos or packages on the website. That way it's more transparent. Especially since the extra $1500 package was a requirement. I don't know, I think it would be wise to be up front about that. Lulu who was the saleswoman did a good and professional job throughout the whole process. Especially showing me the actual color of the blue finish of the car, since apparently the blue finish on the website isn't actually what it is in real life. More

Great experience, professional and knowledgeable staff. Glad they had a 2024 model on the lot Glad they had a 2024 model on the lot More

They were really professional and got right down to business. I love how they exceeded all my expectations. business. I love how they exceeded all my expectations. More

Bought a 2019 beetle online. Car arrived with broken hood latch and interior was filty. Contacted manager and sales person only to be given the runaround and never called back. W Car arrived with broken hood latch and interior was filty. Contacted manager and sales person only to be given the runaround and never called back. Would not accept responsibility. Buyer beware. Do not buy. They will forget about you as soon as they get their money. More

Jason R. was informative & very helpful to us when buying our new Subaru! Love my '23 Outback! Thank you Jason! Kim in the finance office very helpful too. was informative & very helpful to us when buying our new Subaru! Love my '23 Outback! Thank you Jason! Kim in the finance office very helpful too. Good People, great service and several beautiful Subarus to choose from. Much appreciation to the whole staff! More

Jason R. was very informative & helpful to us while car shopping. He answered all our questions & was not pushy to make a sale. The vehicle sold itself. Ja was very informative & helpful to us while car shopping. He answered all our questions & was not pushy to make a sale. The vehicle sold itself. Jason was a great help in us deciding to purchase our beautiful new Subaru Outback. Thank you Jason! Kim in finance office very helpful & informative too. Thank you Kim! Great Staff at Hicks Family Subaru. Highly recommend if you are shopping for a new ride. We love our new Subaru Outback! More

The staff was helpful and I was helped by good sales person. The dealership was clean and comfortable. person. The dealership was clean and comfortable. More

Everyone did a good/great job helping us with our purchase. The only negative (and it’s relatively minor) is parking for customers, it’s very odd at best. We parked in the service department area bec purchase. The only negative (and it’s relatively minor) is parking for customers, it’s very odd at best. We parked in the service department area because we didn’t see any other obvious spot to park to shop for a new vehicle. Mark More

I was very pleased with the staff during purchase and after delivery. The staff was helpful but not aggressive. after delivery. The staff was helpful but not aggressive. More