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Hickory Used Car Superstore

Hickory, NC

3.0
402 Reviews

625 US Highway 70 SE

Hickory, NC

28602

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Showing 402 reviews

May 25, 2016

Brett Rouse and Ben are Munday, Great people and sales reps. I recently bought at 2013 Subbie, only had 10000 miles on it. Got a good trade in for my truck. I have less than desirable credit and they worked wi More

by gkieu78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Munday, Brett Rouse
May 16, 2016

excellent experience. honist, enjoyable interaction. I delt with Joey Smith who was great, friendly, knowledgeable, and who i felt was very straightforward/honist in our dealings, in a very relaxed atmos More

by R Matkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Smith
May 07, 2016

Smooth Transaction The salesman who helped me was great. He did all he could you help me get the vehicle I needed. He let me look at all the cars I was interested in b More

by pwhite
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ben Munday, Brett Rouse
April 14, 2016

awesome car buying experience Chris Gallegos sold me my new car. He was awesome. I thought I was gonna be stuck in my cobalt forever. But Chris, Ben and Garrett treated me so well. More

by ruby haskett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Munday, Garrett Bolick, Chris Gallegos
April 06, 2016

greedy and selfish lying people it wouldnt have been so bad but they turned in paperwork after i told them i couldnt get a license and had the paperwork in my aunts name after telli More

by hnkaczor32
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
not sure names....the lady in financing, Garrett Bolick, Brandon Church
Apr 13, 2016 -

Hickory Used Car Superstore responded

We certainly hate to hear you feel this way and are sorry to learn that the DMV would not reinstate your license. Before the transaction, however, your aunt was advised that returns are not possible once the contracts have been signed. She went ahead and completed the necessary paperwork to purchase the vehicle. At that point, you and your aunt were satisfied with the vehicle and the deal. Seeing that you did not have a valid driver's license at the time, we offered to deliver the vehicle to your house, which we did, as a courtesy. At no time were we told to hold off on the contracts until you were sure you could get your license reinstated. Although we empathize with your situation, once contracts are signed, the vehicle is legally yours. Please contact our customer care manager, Tina, directly at 828-327-9171 if you would like to further discuss the situation and your options.

April 05, 2016

2010 Ford fusion Chris Garrett and Ben helped get me into a new car at the price I was looking for. Very pleased with my experience. Great car for a great price. More

by William Campbell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Munday, Garrett Bolick, Chris Gallegos
April 03, 2016

excellent service! I was in the process of trying to get a new vehicle, and found myself here. Not only did i get excellent service from Alex Guthrie, but from the whole More

by shelbeab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Munday, Ken Ledbetter, Alex Guthrie
April 02, 2016

Very Suprised My fiancé was looking for a vehicle but unsure if he could get one. Not only did Joey Smith get him into a vehicle, he got a really nice Nissan Altim More

by tyarborough2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Smith
March 26, 2016

Versa Excellence Our family would like to take the opportunity to thank Joey Smith for the expectional sales experience that he has provided to us over the last week. More

by Mark Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Smith
March 22, 2016

My experience! My experience was the greatest! Thanks to Chris,Ken, and Ben. They were all excellent. They are very curtious,they will explain any questions you have More

by Brandi Robertson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Munday, Ken Ledbetter, Chris Gallegos
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