Hickory Used Car Superstore

Good truck The sales were very helpful and worked with me on the price to help me get a truck I wanted. They were friendly and efficient on getting in and out qu The sales were very helpful and worked with me on the price to help me get a truck I wanted. They were friendly and efficient on getting in and out quickly. More

Disappointing When you get a call saying you are pre approved it's a lie. You also get a letter stating that you are pre approved is a lie. Why is it you talk to th When you get a call saying you are pre approved it's a lie. You also get a letter stating that you are pre approved is a lie. Why is it you talk to them 3 times and they say they can help you wrong not true. I'm very disappointed with this whole experience. . More

If your looking for a good dependable car of ur dream this i The people over there r very friendly and will help u any way they can to get u what u want no they will get u something better if u don't believe it The people over there r very friendly and will help u any way they can to get u what u want no they will get u something better if u don't believe it just go visit them u want b disappointed I'll bet u that More

Easy to work with, happy with vehicle We had been looking for a particular vehicle for several months. Everyone we had looked at either had problems or were overpriced. We found just what We had been looking for a particular vehicle for several months. Everyone we had looked at either had problems or were overpriced. We found just what we were looking for a fair price. Alex was great to work with! We've been very pleased with our vehicle for 2 months now! We'd definitely go back to this dealership, especially if Alex is there, if we decide to trade again but right now my husband and I both have the vehicles we've wanted :-) More

Excellent experience Brett Rouse and the entire staff at the Hickory Used Car Superstore were excellent to work with. From the minute I stepped on the lot until the time I Brett Rouse and the entire staff at the Hickory Used Car Superstore were excellent to work with. From the minute I stepped on the lot until the time I drove my Jeep home I never felt pressured or uncomfortable. Brett listened and allowed me to choose the car that was what I wanted.....while offering support and insight throughout the entire process. The sales manager and finance manager were fantastic as well. I would highly recommend Hickory Used Car Superstore and would definitely buy another car from them in the future. More

Great people and awesome sales person Alex Guthrie Alex Guthrie was wonderful to deal with. Got the sale done fast and I highly recommend him .. He worked with me to get my payments whereni needed them Alex Guthrie was wonderful to deal with. Got the sale done fast and I highly recommend him .. He worked with me to get my payments whereni needed them More

"Love our truck" This dealership is just awesome, everyone was very friendly, helpful and not pushy like some are. A special "thank you" to Jake Pike, our salesman, h This dealership is just awesome, everyone was very friendly, helpful and not pushy like some are. A special "thank you" to Jake Pike, our salesman, he was just great. More

Liars From Start to Finish! Me: Told my credit score was crap. It was not. Given 10 percent more on the loan than I should have. Should have been 3% not 13% interest!!! Car suppo Me: Told my credit score was crap. It was not. Given 10 percent more on the loan than I should have. Should have been 3% not 13% interest!!! Car supposedly has a clear Carfax but it's been repainted poorly. Was told everything was in the loan but come to discover the tags were not. Dealer held the plates until they made sure that I had made my first payment. Beware!!! I have a good credit score. I can't even wonder what other things they do to people who have a poor score! I would never, never buy from them again. Why cheat and lie? It's possible to sell a car without all the games, lies and deception and still make money. Jerks! Hickory Used Car Superstore: Dan, we are very sorry to hear you feel this way. Although we work hard to get the best rate available, the banks ultimately determine the rate based on your credit score and history. If you'd to further discuss your concerns, please give us a call directly at 828-855-9405. Me: Why call? I tried to call and was laughed at. Was told to bring the car back in a year and sell it back so I can buy it again under better terms. Oh...for a fee of $900! You gave my name to the dmv incorrect spelling. It's xxxx to get it changed apparently. Thanks for that! My credit score was almost 100 points higher than you said it was! The bank? They were not the one's who lied to me and ripped me off. Your dealership was. I did look into it. It's apparently not illegal to deceive and lie when selling a car. This tactic is common for your dealership. I am not alone. More

Excellent experience Everyone at the dealership was very friendly. Alex Guthrie was our salesman. He's very personable and was very knowledgeable about the car. He treated Everyone at the dealership was very friendly. Alex Guthrie was our salesman. He's very personable and was very knowledgeable about the car. He treated us like friends that he had known for years. A pleasant experience buying a car and making a new friend. Dallas Moses and Kim Kelly More

Best deal in town I spent two weeks looking for a 2015 chevy impala. I had to be out the door at a certain dollar amount and the closest one I could find was 2 !\2 hour I spent two weeks looking for a 2015 chevy impala. I had to be out the door at a certain dollar amount and the closest one I could find was 2 !\2 hours away. I work at a dealership myself and even they couldn't find me a deal like Hickory Used Car Superstore did. They got me right at the price I needed and not a penny more with no hassles and crazy add ons that many dealers try to pull. When we got there they had the car ready to go and we were out the door in 20 minutes. A.J. and the guys down at Hickory Used Car Superstore did an excellent job. Our next car will be from there and you should give them a try. More