Hi Lo Auto Sales of Frederick

Pleasent Staff We enjoyed our experience with Desia and found her to be most helpful. Because of her, I rated our experience 4 stars as opposed to 3 stars. We cho We enjoyed our experience with Desia and found her to be most helpful. Because of her, I rated our experience 4 stars as opposed to 3 stars. We chose to wait a few months before completing the review to see how the car does. We called to set up an appointment to review a specific car that was listed on-line. When we arrived, we were told the car was sold and another model was pulled for our review, however, it was not the model we wanted. Once we explained what we were looking for, the car we ultimately purchased was brought for a test drive, a Ford Edge AWD Limited. It was apparent from the beginning that the car was not ready for presentation, the interior was filthy and smelled of cigarette smoke, but the test drive was good, and the car was detailed before we picked it up, With 108,000 miles and no maintenance history, the first thing we did after buying it was to have all the fluids and filters changed: engine oil, coolant, transmission, transfer case, differential, etc.. nearly $800. It was very apparent that the oil and filters had not been changed in a very long time. We do like the car, although there was a little more damage to the rear wheel well than we originally noticed and the interior head liner is starting to separate at the edges, probably from the cigarettes. It has turned out to be a very nice car and my daughter does love driving it. We are going on 3 months now on temp plates, but I believe that is more a West Virginia DMV back log issue than the dealership. More

Had a few problems with service finally spoke to the general manager Craig and he took care of everything for me satisfactorily and very happy with my Tahoe general manager Craig and he took care of everything for me satisfactorily and very happy with my Tahoe More

Amazing! Fast! And Efficient! Thanks Cameron for helping with a quick, smooth process for a first time car buyer. You made this experience a memorable one! with a quick, smooth process for a first time car buyer. You made this experience a memorable one! More

Mike was amazing. Very helpful and made sure he did everything possible to help get me the vehicle I wanted. Very friends. Highly recommend going to see Mike for a vehicle. everything possible to help get me the vehicle I wanted. Very friends. Highly recommend going to see Mike for a vehicle. More

Spent the day with Mike shopping for my car. He was great, he was there to ask questions, listen to my needs, and wasn’t pushy at all! I was unsure with what I actually wanted and test grove four cars great, he was there to ask questions, listen to my needs, and wasn’t pushy at all! I was unsure with what I actually wanted and test grove four cars before choosing. We spent a total of 4 hours there and had a great car buying experience. I would recommend Hi Lo to a friend looking to buy a used car! They have three lots of cars to choose from and a friendly staff. More

Easy, friendly process for used vehicle purchase Jeremy - sales and Craig - office manager were great to deal with. Easy, fun, friendly process from test drive to final sale, would highly recommend b Jeremy - sales and Craig - office manager were great to deal with. Easy, fun, friendly process from test drive to final sale, would highly recommend both. Thanks again! More

Quick easy friendly service. Highly recommend Mike at Hi Lo Auto sales for all your car buying needs. He was able to meet all our needs. Lo Auto sales for all your car buying needs. He was able to meet all our needs. More

Desia was very helpful and worked with me each step of the way. She even got me a better monthly payment than what I was initially trying to pay. I would definitely recommend hilo auto sales on buckeystow the way. She even got me a better monthly payment than what I was initially trying to pay. I would definitely recommend hilo auto sales on buckeystown pike.! More

Everyone at the dealership was very helpful!!! They made sure my car buying experience was successful and Jeremy even took us to get lunch while we waited!!! Definitely recommend this place to anyone lookin sure my car buying experience was successful and Jeremy even took us to get lunch while we waited!!! Definitely recommend this place to anyone looking to get into a car! More