Hi-Line Autohaus
Charlotte , NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 666 reviews
I cannot say enough good things about Hi-Line Autohaus! Rick was a pleasure to work with, and I was able to buy a phenomenal vehicle that I love more each day. Drew was very accommodating with the financin Rick was a pleasure to work with, and I was able to buy a phenomenal vehicle that I love more each day. Drew was very accommodating with the financing part of the sale. To say that they went above and beyond is an understatement. I've already told several people about my outstanding experience and will continue to refer people to them. Thank you, Hi-Line Autohaus, for making this such a positive experience! More
Staff was very friendly and honest. We worked with Terry who was very helpful and made buying a new car an enjoyable process We worked with Terry who was very helpful and made buying a new car an enjoyable process More
Rick Spicer and the crew at Hi-Line AutoHaus were great to work with. Smooth easy process on a very nice car. to work with. Smooth easy process on a very nice car. More
Excellent service. Thank you so much Tony Byrd for your expertise, knowledge and patience with me while I reached out to you from over 2 hours away. You along with Rob Thank you so much Tony Byrd for your expertise, knowledge and patience with me while I reached out to you from over 2 hours away. You along with Rob and Justin made it the easiest/hassle free buying experience I've ever had. Everything your team told me over the phone prior to arriving was Exactly what y'all said. Once again , it was great doing business with you and I will definitely be recommending Hi-Line and Tony Byrd to everyone looking for a great car and buying experience 👍 More
Rick and the whole team at Hi-Line were extremely helpful. There was no high sales pressure just kind and courteous the whole time. I really appreciated the effort they put into getting me into the c helpful. There was no high sales pressure just kind and courteous the whole time. I really appreciated the effort they put into getting me into the car of my dreams. More
Exc ellent service, they did it right the first time. From A satisfied return customer From A satisfied return customer More
I loved my experience with Hi-Line. Everyone was kind and genuine. We bought a car with Rich's help and love it! The whole process was low-stress. Everyone was kind and genuine. We bought a car with Rich's help and love it! The whole process was low-stress. More
Our search for a Velar spanned over a month and included six different dealerships. Hi-Line AutoHaus was our third stop, and from the moment we stepped inside, we knew we were in good hands. The atmosphere six different dealerships. Hi-Line AutoHaus was our third stop, and from the moment we stepped inside, we knew we were in good hands. The atmosphere was welcoming, and the staff were immediately attentive. Rich, Drew, and the entire team were fantastic throughout our visit. Rich, in particular, stood out with his friendly demeanor, professionalism, and humility. He patiently answered all of our questions, ensuring we had all the information we needed. His genuine kindness and willingness to go the extra mile made our experience truly enjoyable. The level of service we received at Hi-Line AutoHaus was top-notch, and we left feeling confident and satisfied with our decision. We are thrilled with our purchase and grateful for the excellent service. We will definitely be recommending Hi-Line AutoHaus to our friends and colleagues. A special thank you to Rich for making the Mrs. happy—happy wife, happy life! Your efforts did not go unnoticed, and we appreciate everything you did to make our car buying experience a pleasant one. More
Rich was fantastic! He was prompt, knowledgeable, and professional. The whole staff was very pleasant and the cars and prices were amazing. Thanks again!! He was prompt, knowledgeable, and professional. The whole staff was very pleasant and the cars and prices were amazing. Thanks again!! More
Like many of you, I dread buying cars. The game playing and shenanigans that dealerships are known for are exhausting. I tend to go into a dealership like I'm preparing for battle. And The game playing and shenanigans that dealerships are known for are exhausting. I tend to go into a dealership like I'm preparing for battle. And I did so when I went to Hi-Line. The first thing I noticed was the laid back atmosphere on the lot. We weren't descended upon by salesmen and we're allowed to peacefully peruse the inventory. When we found a couple of cars that we wanted to learn more about we had to get a salesman. And this is where things went from good to great. We were handed off to Rich Bogert. Rich couldn't have been more pleasant to work with. He was knowledgeable of the inventory and was able to answer all of the questions we had in a sincere way. There was no high pressure salesmanship here. When we settled on a car, again I was prepared for war, as we talked out the door price. The sticker price was already lower than comparable models within about a 100 mile radius. The negotiation process was simple. No games. No 4 square sheets. Just straight up 'out the door' pricing. Rich explained the additional fees (face it, all cars come with add on fees) but these few and were very reasonable. I actually felt like I got something in return for them. Rich answered all questions clearly and patiently even when I lobbed a couple of curve xxxxx at him. We ended up walking out of there with a great car at a great price. The whole experience was extremely pleasant and highly recommend asking for Rich if you find yourself car shopping at Hi-Line. More