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Hi-Line Autohaus
Charlotte , NC
646 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards!
From your first phone call to the turning over of your new keys we will surpass your expectations.
At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 646 reviews
April 11, 2024
Rich was very very helpful. The whole dealership at Hi-line made my car buying experience very very good and hassle free. Highly recommended if you are in search for a car. The whole dealership at Hi-line made my car buying experience very very good and hassle free. Highly recommended if you are in search for a car. More
by Myeshia
April 09, 2024
Everyone one was very polite, the customer service was great, everything was explained perfectly so that I understood the terms and conditions, I would highly recommend you guys to my friends and family ! great, everything was explained perfectly so that I understood the terms and conditions, I would highly recommend you guys to my friends and family ! More
by San09
Employees Worked With
Other Employees :
I can’t remember the guy name that took my payment but he was very helpful and polite !
April 08, 2024
Rich is an amazing salesman ! Was not pushy and made my husband and I feel very comfortable looking at the vehicle that we were interested in. I would definitely recommend them. Was not pushy and made my husband and I feel very comfortable looking at the vehicle that we were interested in. I would definitely recommend them. More
by sherryleemulligan
April 07, 2024
Very clean, professional, low pressure, enjoyable way to purchase a car. My wife and I are very satisfied with the service. Justin the sales manager made sure he introduced himself. Rich our salesman was a purchase a car. My wife and I are very satisfied with the service. Justin the sales manager made sure he introduced himself. Rich our salesman was a very knowledgeable salesperson and took the time to make us comfortable. Actually, everyone at the dealership was very polite and friendly. More
by jimmymulligan83@gmail.com
April 02, 2024
The process was quick and easy and everyone was very knowledgeable and friendly. Would recommend you explore your car buying adventure with them. knowledgeable and friendly. Would recommend you explore your car buying adventure with them. More
by cnile96
Employees Worked With
April 02, 2024
The guys at Hi-Line were exceptional! Rick was a tremendous help with our purchase! Highly recommended! Rick was a tremendous help with our purchase! Highly recommended! More
by eliseful
March 26, 2024
Rick did an excellent job with my transaction and I am very pleased with his assistance and the dealership processes. The whole team help make my buying experience pleasurable. very pleased with his assistance and the dealership processes. The whole team help make my buying experience pleasurable. More
by Anthony Gantt
March 23, 2024
Everyone there was extremely friendly and helpful. Rick was very patient with me during and extremely busy time in my life. Rick was very patient with me during and extremely busy time in my life. More
by pdrcope
March 16, 2024
I originally visited Hi-Line to have a vehicle serviced and Tom and his group were so professional and knowledgeable that I decided to look at vehicles for sale. Rich and Drew answered all of my questions and Tom and his group were so professional and knowledgeable that I decided to look at vehicles for sale. Rich and Drew answered all of my questions and stayed late on a couple of occasions to get the deal done. Both are very personable and made the buying experience enjoyable. Hi-Line is my first choice for future service work and any vehicle needs. More
by Stelvio
