Hi-Line Autohaus

I loved my experience with Hi-Line. Everyone was kind and genuine. We bought a car with Rich's help and love it! The whole process was low-stress. Everyone was kind and genuine. We bought a car with Rich's help and love it! The whole process was low-stress. More

Our search for a Velar spanned over a month and included six different dealerships. Hi-Line AutoHaus was our third stop, and from the moment we stepped inside, we knew we were in good hands. The atmosphere six different dealerships. Hi-Line AutoHaus was our third stop, and from the moment we stepped inside, we knew we were in good hands. The atmosphere was welcoming, and the staff were immediately attentive. Rich, Drew, and the entire team were fantastic throughout our visit. Rich, in particular, stood out with his friendly demeanor, professionalism, and humility. He patiently answered all of our questions, ensuring we had all the information we needed. His genuine kindness and willingness to go the extra mile made our experience truly enjoyable. The level of service we received at Hi-Line AutoHaus was top-notch, and we left feeling confident and satisfied with our decision. We are thrilled with our purchase and grateful for the excellent service. We will definitely be recommending Hi-Line AutoHaus to our friends and colleagues. A special thank you to Rich for making the Mrs. happy—happy wife, happy life! Your efforts did not go unnoticed, and we appreciate everything you did to make our car buying experience a pleasant one. More

Rich was fantastic! He was prompt, knowledgeable, and professional. The whole staff was very pleasant and the cars and prices were amazing. Thanks again!! He was prompt, knowledgeable, and professional. The whole staff was very pleasant and the cars and prices were amazing. Thanks again!! More

Like many of you, I dread buying cars. The game playing and shenanigans that dealerships are known for are exhausting. I tend to go into a dealership like I'm preparing for battle. And The game playing and shenanigans that dealerships are known for are exhausting. I tend to go into a dealership like I'm preparing for battle. And I did so when I went to Hi-Line. The first thing I noticed was the laid back atmosphere on the lot. We weren't descended upon by salesmen and we're allowed to peacefully peruse the inventory. When we found a couple of cars that we wanted to learn more about we had to get a salesman. And this is where things went from good to great. We were handed off to Rich Bogert. Rich couldn't have been more pleasant to work with. He was knowledgeable of the inventory and was able to answer all of the questions we had in a sincere way. There was no high pressure salesmanship here. When we settled on a car, again I was prepared for war, as we talked out the door price. The sticker price was already lower than comparable models within about a 100 mile radius. The negotiation process was simple. No games. No 4 square sheets. Just straight up 'out the door' pricing. Rich explained the additional fees (face it, all cars come with add on fees) but these few and were very reasonable. I actually felt like I got something in return for them. Rich answered all questions clearly and patiently even when I lobbed a couple of curve xxxxx at him. We ended up walking out of there with a great car at a great price. The whole experience was extremely pleasant and highly recommend asking for Rich if you find yourself car shopping at Hi-Line. More

From the first call to inquire on the car I was interested in, to the last call saying congratulations on your new car, Naasir was top notch help throughout this whole experience. Very responsive, interested in, to the last call saying congratulations on your new car, Naasir was top notch help throughout this whole experience. Very responsive, helpful and understanding with me being 11hrs away, to answer every question I had. Also a special thanks to Rob, Drew and Justin who worked with me closing the deal, with the financing, paperwork and shipping of the car. They were nothing but professional and answered each one of my questions without hesitation. This was my first time buying a car without me being there and inspecting it myself, and they made my experience very easy and less stressful. I will Highly recommend to whoever I talk to up here in Rochester NY and want to buy a car in the south. Thank you guys, truly. Can’t wait to enjoy my new Alfa Romeo Giulia. More

It was great working with Rich! He made the car buying process a breeze. I would definitely recommend Hi-line Autohaus! He made the car buying process a breeze. I would definitely recommend Hi-line Autohaus! More

Nasir Duck and the rest of the staff did more than expected to help me buy the car I wanted. They made the purchase easy. expected to help me buy the car I wanted. They made the purchase easy. More

A dear friend referred us to Hi-Line and we are so happy he did. Rich, Drew and Rob were great to work with. They made purchasing our new SUV a pleasure. We highly recommend them and love our new Infiniti Q he did. Rich, Drew and Rob were great to work with. They made purchasing our new SUV a pleasure. We highly recommend them and love our new Infiniti QX80! More

Thank you Rick for helping me end my long search for a car!!! Your customer service and professionalism is impeccable!!! car!!! Your customer service and professionalism is impeccable!!! More

Rick was great to work with. He listened to what we were looking for and made the purchase/trade experience very smooth and issue-proof. I'd recommend working with Rick and Hi-Li He listened to what we were looking for and made the purchase/trade experience very smooth and issue-proof. I'd recommend working with Rick and Hi-Line Autohaus to anyone in the market for a new vehicle. More