
Hi-Line Autohaus
Charlotte , NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Amazing experience! Amazing experience working with Matt! He made the experience personable and made sure that we were getting into the perfect vehicle for us. Would defi Amazing experience working with Matt! He made the experience personable and made sure that we were getting into the perfect vehicle for us. Would definitely recommend visiting Matt to anyone. More
High End Cars at reasonable pricing Eric did a fine job in presenting three options. Once the field was narrowed down took a test drive to test out the car and ride. Eric was professio Eric did a fine job in presenting three options. Once the field was narrowed down took a test drive to test out the car and ride. Eric was professional and did not over sell but did make suggestions and recommendations. Eric did not rush the process even though the temperature was above 98. More
Easy car buying experience I have been looking for a car for a few months. Ash was the most honest, nice, and upfront salesman I have dealt with. He told me right away that the I have been looking for a car for a few months. Ash was the most honest, nice, and upfront salesman I have dealt with. He told me right away that there would be no pressure to make a deal. He explained all the details of the car and price to me. I would highly recommend Ash to anyone looking to purchase a vehicle. Thank you for a great experience! More
Highly Recommend! 5 star service! I saw the vehicle I wanted online and called the dealership to speak with any sales person as I had never been to this dealership before. They referr I saw the vehicle I wanted online and called the dealership to speak with any sales person as I had never been to this dealership before. They referred me to JaJa. He was very professional, friendly, and knowledgable. I had an issue with a computer glitch at the finance company I was going through and was at the dealership for 3 hours. This was no fault of Hi-Line . I was very frustrated and was just about to change my mind on purchasing the vehicle but Darren and Ja Ja were very positive, so I came back the following day and was able to leave with my new car! If you are looking for a luxury vehicle, low prices and OUTSTANDING customer service, I would definately recomment Hi-Line! More
2015 BMW 428i convertible Got in contact with Judy Thursday night. Told her we would drive from Atlanta to Charlotte Friday. Car is beautiful. Drove it and did the deal. Team d Got in contact with Judy Thursday night. Told her we would drive from Atlanta to Charlotte Friday. Car is beautiful. Drove it and did the deal. Team did great job! Bonnie loves the car. Thank you Judy! Bonnie and Bill More
Mission Accomplished Procrastination kept me in limbo for about a year concerning the purchasing of a newer model automobile. Consistency and follow through by JaJa Mallor Procrastination kept me in limbo for about a year concerning the purchasing of a newer model automobile. Consistency and follow through by JaJa Mallory kept this pursuit in the forefront of my mind which lead to stepping out on faith and outside of my comfort zone to purchase the car of my dreams!! My experience was amazing! JaJa was friendly, accommodating, answered or got the information from all questions which came from myself, friend and family members! More
Easy to deal with - no pressure sales - good selection Matthew was great to work with. No pressure to buy. Just showed us the cars and was very accommodating. Overall process was easy and efficient. Would Matthew was great to work with. No pressure to buy. Just showed us the cars and was very accommodating. Overall process was easy and efficient. Would recommend Hi-Line to friends and family. More
Poor customer service Did app online called before I got on the road to take an hour 45 min trip to them to see if I could get approved . Tony told me yes to come on ! I go Did app online called before I got on the road to take an hour 45 min trip to them to see if I could get approved . Tony told me yes to come on ! I got all the way there for him to say he can’t get me approved ! Very very poor customer service ! Thanks to carmax for working out a great day with me ! More
Ja Ja Mallory was great . He is a nice guy and very knowledgeable. He answered all of my questions and got the paper work done in short order. It was a pleasure doing busines . He is a nice guy and very knowledgeable. He answered all of my questions and got the paper work done in short order. It was a pleasure doing business with him. More
Happily unhappy Judy was a great sales person and I really enjoyed working with her however, Darren was very persistent in helping to lower my credit score which is w Judy was a great sales person and I really enjoyed working with her however, Darren was very persistent in helping to lower my credit score which is what happened. I specifically said I didn't want him to send my information to any other lender because I already had an approval to purchase the vehicle that I got. I also knew noone else was going to approve me for financing before I got to the dealership. So thank you Darren Robinson for lowering my credit score more than it was and for showing me the ype of person you really are. More