
Hi-Line Autohaus
Charlotte , NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Dishonesty without reason I was an enthused customer ready to purchase a car with my own financing. The sales guy Tony Byrd asked that I sign a paper to send over to my bank. T I was an enthused customer ready to purchase a car with my own financing. The sales guy Tony Byrd asked that I sign a paper to send over to my bank. There was a mention of my credit file but I specifically said I have my own financing and questioned why they needed to pull another report. Tony stated to send to my bank. Didn’t make much sense but I went with it. Long story short they pulled my credit report under false pretense. I left feeling swindled and violated. I dodged a bullet by taking my business to Hendricks BMW and driving away in my BMW the same day. More
True to marketing My experience was awesome, the team worked together to make my experience easy. I spent a short time after driving from Blythewood to make the purchas My experience was awesome, the team worked together to make my experience easy. I spent a short time after driving from Blythewood to make the purchase. The picture and in person view of the Q7 Audi was spot on. The vehicle was detailed better than any other luxury purchase I have made. The salesman Joe was nice, accommodating and very patient. The manager Darren was personable and approachable unlike some at other dealers. I give them 5 stars. I will definitely buy with them again. No haggling is true. My financing process was less than 40min. Very impressive! More
Right way to sell cars No sales pressure, except car may be sold when you come back. If you are serious about buying, this is your place. No BS, it is what it is. Great cars No sales pressure, except car may be sold when you come back. If you are serious about buying, this is your place. No BS, it is what it is. Great cars at a good price. If you are looking to dicker or play games you need to go somewhere else. Eric very knowledgeable and personable. Great to work with. More
Nice experience! Asheesh was professional and curteous. I am pleased with my experience and highly recommend this dealership. They offer vehicles that are in impeccabl Asheesh was professional and curteous. I am pleased with my experience and highly recommend this dealership. They offer vehicles that are in impeccable condition, at a fair price. More

Quick and painless In and out no hassle, great deal all around and great people to work with. I drove from 2 hours away and wouldn't hesitate to do it again. In and out no hassle, great deal all around and great people to work with. I drove from 2 hours away and wouldn't hesitate to do it again. More
Great experience After researching the car I wanted, I called Hi-Line garage and spoke with Judy and let her know I had seen several of the Lexus’ that I was intereste After researching the car I wanted, I called Hi-Line garage and spoke with Judy and let her know I had seen several of the Lexus’ that I was interested in at their dealership and were on our way there. When we arrived she had the perfect car waiting for us. Judy was probably the best car salesperson I have ever encountered and never felt pressured by her. Only that she truly wanted to assist us in getting the vehicle we wanted for the price we were willing to pay. I also believe that the dealership allow their salespeople to operate this way and don’t pressure them. The experience overall with this dealership was great and would encourage anyone looking for a luxury vehicle to try this business. Thanks for everything! Catherine and Dean Combs More
FANtastic experience! I reached out to Judy Parker on Friday after the PPI on a car in Raleigh ended less than favorably. I found the exact car I wanted at Hi-Line with I reached out to Judy Parker on Friday after the PPI on a car in Raleigh ended less than favorably. I found the exact car I wanted at Hi-Line with Judy's help late Friday afternoon, drove to Charlotte Monday morning and left within an hour. Easiest process ever. I absolutely will purchase another vehicle from Judy and Hi-Line More
Superb Service I purchased a 2015 LEXUS RX from Cliff McKee. He was very professional. The entire process was stress free especially with the no haggle pricing. I wo I purchased a 2015 LEXUS RX from Cliff McKee. He was very professional. The entire process was stress free especially with the no haggle pricing. I would definitely recommend this dealership. More
Lexus GS F Sport I am giving the rating of five stars because I finally have the car I have wanted for quite some time. Fair and friendly. I have walked away from 3 de I am giving the rating of five stars because I finally have the car I have wanted for quite some time. Fair and friendly. I have walked away from 3 deals prior due to dealers trying to rip me off, I did not want games and I did'nt have to put up with any. I will be back! More
Exceptional customer service / no pressure sales Immediately I was impressed with the quality of vehicles Hi line has. I had the opportunity to work with the salesmen Antonio and Brian who were kno Immediately I was impressed with the quality of vehicles Hi line has. I had the opportunity to work with the salesmen Antonio and Brian who were knowledgeable and helpful during this process. It was NOT a “high pressure sales store” and right away i did not feel uncomfortable as a woman going in there to look at a vehicle I was interested in. I appreciated the time they took to understand what I was looking for, answer question and thier knowledge of the car. The staff were friendly and very helpful. It was a great experience for me and I would highly recommend Hi-Line garage you will notice the difference . More