Hi-Line Autohaus

Great dealership After an extensive online search, my husband and I went to this dealership because they had the best prices for pre-owned luxury cars. Once we were t After an extensive online search, my husband and I went to this dealership because they had the best prices for pre-owned luxury cars. Once we were there, we were glad we made the trip. The service was great and every one was very nice. They have a large inventory and the vehicles were just as described on the website. We would recommend this dealership to anyone looking for the "best" deal on a pre-owned luxury vehicle!!! More

Ok visit Well, I didnt like the fact that I deal with one saleman via email an phone an had to deal another when I got there. But I enjoyed working with Reggie Well, I didnt like the fact that I deal with one saleman via email an phone an had to deal another when I got there. But I enjoyed working with Reggie. Still thinking over the deal I was offered maybe Ill be back if I dont get a better offer More

Best luxury used car dealership. I visited there a few days ago and bought a Lexus. The experience was really good for me.! They will make you comfortable and kindly explain everyt I visited there a few days ago and bought a Lexus. The experience was really good for me.! They will make you comfortable and kindly explain everything what you are curious about. Also they have so many good cars. That means you will have to worry about what car to buy there. :) Thank you. Judy and Cliff :) More

Awesome Dealership Visited Hi Line Garage last Saturday, and I was pleasantly surprised. Unlike every other dealership I had visited in the last week, prices are fixed a Visited Hi Line Garage last Saturday, and I was pleasantly surprised. Unlike every other dealership I had visited in the last week, prices are fixed and non-negotiable, which was new to me. But the prices were a couple of thousand dollars less than the others I had seen. I was helped by Asheesh and he was very knowledgeable about the vehicles’ features and also about the financing options I had available. I’d definitely recommend this dealership to anyone looking for pre-owned luxury vehicle. More

Purchase Made Easy! I recently just purchased a Lexus from Hi-Line Garage and my experience was excellent. I saw a car online and expressed my interest, Ja Ja Mallory con I recently just purchased a Lexus from Hi-Line Garage and my experience was excellent. I saw a car online and expressed my interest, Ja Ja Mallory contacted me and the process from there was so easy. Ja Ja was very consistent with communication due to me not being close to the Charlotte area. Very helpful and made the process easy and fast! Highly Recommend More

Great Car Buying Experience! I inquired about a car via text, and Bryan Armbruster promptly responded. That car wasn’t exactly what I was looking for, so Bryan emailed me other c I inquired about a car via text, and Bryan Armbruster promptly responded. That car wasn’t exactly what I was looking for, so Bryan emailed me other cars that I might be interested in. None of those were of interest either, so I called him to discuss in more detail what I was looking for. I ended up putting my car search on hold, deciding I would keep my current car awhile longer. A few weeks later, Bryan texted me pictures and info about a car that had just come in that he thought I’d be interested in. I did end up buying the car, but what was most impressive was the personal attention Bryan provides to his clients. He pays attention to what you are looking for, is patient and thorough with questions and on test drives, and truly wants his clients to be pleased with their car buying experience. It was a pleasure buying a very nice car at Hi-Line Garage! More

Great experience I purchased a 2015 Lexus Is250 on 1/19/2019 from Hi-line Garage. Our salesman Erick was great. He was very knowledgeable of the vehicle and had a grea I purchased a 2015 Lexus Is250 on 1/19/2019 from Hi-line Garage. Our salesman Erick was great. He was very knowledgeable of the vehicle and had a great sense of humor. He made our buying experience very comfortable. No pushy salesman trying to force something on you. It's definitely a great place to shop for a vehicle and I highly recommend it. Thanks again guys. More

Very nice people here with some nice cars Great experience!! Erik was really nice and he didn’t pressure us like most dealers following us to the car grasping at what ever for a deal. The pr Great experience!! Erik was really nice and he didn’t pressure us like most dealers following us to the car grasping at what ever for a deal. The process was easy and the car is great! They don’t sale hooptie pieces of sh!! Thanks to HI-Line More

Judy=AMAZING, Dealer=nice selection, Finance=bad! If you are buying a car from Hi-Line, hands down, Judy is the best!!!! You can tell she is extremely busy with clients, but makes you feel like you ar If you are buying a car from Hi-Line, hands down, Judy is the best!!!! You can tell she is extremely busy with clients, but makes you feel like you are the most important customer while you are in her presence. Additionally, if you have any questions or concerns her follow-up via email, text, or phone is really quick. Loved Judy and would definitely purchase a car with her again, and recommend to anyone looking for a used luxury import. The only reason I can not give the dealership five stars is the finance department. I'm not naive in understanding that car finance guys are FAR from 'warm and fuzzy', but if you have good credit just come with your own financing so you do not have to spend to much time in this area. I worked with Gary first who made an error on my interest rate, when I return the next day he was off. The finance guy who "helped" (using that loosely) in Gary's absence was a COMPLETE JERK, putting it nicely. I understand finance guys make money off your rate and any up-selling they do, however there is no reason to treat customers rudely regardless of your "personal" feelings. I sincerely hope that it was a fluke dealing with him in his catty moment, and that he treated all other customers with respect for the remainder of the day. Overall, its your standard used car dealership nothing fancy but everyone is pretty friendly. Go see Judy...but to be on the safe side, if you have good credit just bring your own financing/money! More

Excellent choice for buying an off-lease high end vehicle! Hi-Line's prices are non-negotiable, which we liked. They charge the price they've listed for a car plus a $700 fee. The only other fees are NC sales Hi-Line's prices are non-negotiable, which we liked. They charge the price they've listed for a car plus a $700 fee. The only other fees are NC sales taxes and DMV fees. The sales process was low-pressure and very straightforward. Once we got over to financing, the process was similarly low pressure. Like many dealers, Hi-Line puts out car loans for bids from lenders and you can compare rates. Financing is typically where car dealers get you with confusing options, but again things were very straight forward. We were given the choice of a straight loan, loan + extended warranty, loan + extended warranty + GAP insurance, and loan + extended warranty + GAP insurance + stain treatment. Everything was very well-explained and our detailed questions were all answered entirely to our satisfaction. From end-to-end we felt like things moved very efficiently and again, were low pressure especially by the standards of typical used car dealers. We would definitely buy from them again, and if you're looking for a higher-end vehicle that's just come off a lease they are a very good option. More