
Hi-Line Autohaus
Charlotte , NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Excellence in dealing with great executive automobiles Matthew assisted us in purchasing a Lexus SUV. He was great in explaining the different cars we looked at and helped us decide which one best met our Matthew assisted us in purchasing a Lexus SUV. He was great in explaining the different cars we looked at and helped us decide which one best met our needs. He was a great listener and a pleasure to work with. More
First BMW The guys at Hi-Line are great I picked my first BMW 528I Ash help me but when I was ready he was off that day but made sure I got the best service fro The guys at Hi-Line are great I picked my first BMW 528I Ash help me but when I was ready he was off that day but made sure I got the best service from Matt which was awesome and helpful so if you are looking to get a car soon visit Hi-Line and ask for Matt or Ash More
Excellent Experience- First BMW My experience with Hi-Line were exceptional. The business is awesome as well as the professionalism. Special thanks to Chris Owens and the management My experience with Hi-Line were exceptional. The business is awesome as well as the professionalism. Special thanks to Chris Owens and the management staff. Any one looking to buy a top of the line vehicle, please visit this business. I definitely will be back. Claudette, South Carolina More
Altogether my experience was excellent and very pleasant Glad I came to Hi line garage to get my car. For me I’d say providence lead me there and my experience with them was pleasant. Especially,want to th Glad I came to Hi line garage to get my car. For me I’d say providence lead me there and my experience with them was pleasant. Especially,want to thank Matthew Zelie, he made it so fast & easy and was altogether respectful of my time, decision and choice. Thanks again More
Love My Lexus I’m very pleased with the quality of the vehicle and the customer service. We will definitely be back to purchase a car for my husband. I’m very pleased with the quality of the vehicle and the customer service. We will definitely be back to purchase a car for my husband. More
They far exceeded my expectations ! The best luxury car dealership on the East Coast. It was actually a pleasure making a car purchase at Hiline Garage. No wonder they have folks driving The best luxury car dealership on the East Coast. It was actually a pleasure making a car purchase at Hiline Garage. No wonder they have folks driving hours and flying in to do business here. They leave traditional car dealerships in the dust! I had a phenomenal sales/educator,Rich Bogert working with me and I highly recommend him if you land at Hiline. Who ever says a dealership feels like home? I felt so welcome and relaxed and was processed very quickly. Wish I could give more than 5 star rating! More
Disappointed at first! I had my heart set on vehicle..chat with salesman online day before about the vehicle I wanted and talked to salesman couple of weeks before.... call I had my heart set on vehicle..chat with salesman online day before about the vehicle I wanted and talked to salesman couple of weeks before.... called ahead to advise I was in route advised it was a 2 1/2 drive get there the salesman was busy and he directed me to another salesman who advised me the vehicle is in inspection and not sure when it will be available. I was very disappointed in the 1st salesman..but the other Salesman was very apologetic and gave me the opportunity to test drive several other vechicles and was able to purchase a vechicle and I'm very pleased and Satisfied...Thumbs Up For Mr. Tony Byrd!!😇 More
Thank you JaJa Mallory!!! Thank you JaJa Mallory for you awersome customer service. You went above and beyond customer service to make sure I had a smile on my face. I had so m Thank you JaJa Mallory for you awersome customer service. You went above and beyond customer service to make sure I had a smile on my face. I had so much doubt but you kept movitating me to keep the faith. From the moment I walked in the door to hanging me my new keys to my C-300, you were amazing!!!! We started our journey on a Saturday but was not able to close the deal. We jumped right on it again Monday morning and still we did not closed the deal. My last conversation with JaJa on Monday after that he was going to be off on Tuesday but if something changes to give him a call. While I continued to work on things I needed to take care of. Tuesday morning came and I completed what I needed to do on my end. In the back of my mind, I knew JaJa told me Monday he will be off on Tuesday. So I decided to ride to the car lot and leave a message for him that everything was set on my end. As soon as I pull up in the parking lot JaJa calls me and I expressed to him I was outside. He then proceeded to say “Come in!” “I’m here.” My mouth dropped. I couldn’t believe he came in on his day off to make sure I was ok with everything. I am a property manager and I have a staff of 9 employees. I see customer service everyday. What JaJa did went beyond great customer service. He made sure his customer left with a smile on there face. Thank you JaJa!! More
Wonderful Dealership I purchased a vehicle from Hi-Line Garage last week and had an absolute amazing purchasing experience. I contacted the dealership in advance regardin I purchased a vehicle from Hi-Line Garage last week and had an absolute amazing purchasing experience. I contacted the dealership in advance regarding cars on their lot. They were extremely knowledgeable and helpful. I felt as though I knew the car before I arrived. Matt Zelie was super flexible and willing to work around my schedule to ensure I could test drive the car, and made sure I was familiar with all of the vehicle information, including the True Frame report and CarFax. In terms of purchasing the vehicle, the transaction was extremely quick and smooth- no back and forth. In short, I would purchase a vehicle again from Hi-Line, if the opportunity ever presented itself again. More
Great Experience! I purchased a car from Hi-Line yesterday, and I cannot say enough great things about the experience! I worked with Bryan Armbruster over 2 days and d I purchased a car from Hi-Line yesterday, and I cannot say enough great things about the experience! I worked with Bryan Armbruster over 2 days and drove away with the perfect car for me. Bryan was courteous, helpful, understanding, honest, and never pushy. He gave me great guidance regarding things like backseat and trunk size, maintenance, upkeep, and many other useful things that I had not considered. Instead of just trying to close a deal on the car that I came in thinking that I wanted, he made sure that I had the right car for my situation and my family. I left my first day without having made a purchase. Bryan was quick to follow up and understand what I needed to take next steps. When I did let him know I was coming back, he made sure that both he and I had everything I needed set up in advance to make the purchasing experience move as quickly and as smoothly as possible. I highly recommend Hi-Line for a vehicle purchase and would happily recommend working with Bryan to family and friends! More