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Hi-Line Autohaus

Charlotte , NC

4.9
692 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards! From your first phone call to the turning over of your new keys we will surpass your expectations. At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
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6411 East Independence Boulevard

Charlotte , NC

28212

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Showing 692 reviews

April 22, 2019

Professional dealership Hi-Line did a great job. Rich was patient with me while I test drove multiple vehicles to find the one I wanted. I appreciate the no haggle pricing More

by AlWilson705
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Cornwell
April 15, 2019

"Top Notch"! I had the pleasure to work with Rich Bogert and Jimmy Galati and both were a pleasure. I had been looking for a car for my daughter for several months More

by Dina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Galati
April 15, 2019

Cliff Cares! Cliff was a pleasure to work with. He is thoughtful and genuine. I will be recommending Cliff to anyone looking to purchase a great vehicle at a fair More

by Jennifer.l.duncan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Cornwell, Cliff McKee, Brian Richardson
April 08, 2019

Great Customer Service As soon as I arrived everything was in order. The process was seamless and straight forward. They even stayed past closing to get me processed so I wo More

by cadillacdriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Cover, JaJa Mallory
March 21, 2019

Horrible customer care This dealership told me a car was available. I told them I wanted it. I had communicated with the sales guy all day. Asking what needed to be done to More

by Nothappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Armbruster
Apr 05, 2019 -

Hi-Line Autohaus responded

Thank you for taking time to provide us with your feedback. We are very disappointing to hear about your experience with our dealership. It is our goal to provide the best possible customer experience to all of our clients. The team member you dealt with was Bryan Richardson. On the evening of your visit (Friday 03/15/2019) our team stayed after closing hours in order to accommodate your purchase. At that time you decided to wait until Monday. You mentioned "if it is meant to be, It'll be here on Monday". We try to offer the same opportunity to each one of our clients, local and out of state. We sincerely apologize if this didn't work out the way you had planned. Thank you for the opportunity.

March 20, 2019

Straight forward and super simple to work with I had done my research & knew what I wanted even down the to the color scheme. After a year of searching I finally found what I was looking for and t More

by weloveourcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Richardson, Rob Cornwell
March 19, 2019

Hi-Line is Top of the Line Service! From the moment we walked in, it was a pleasant and wonderful experience. I had done my research & gotten preapproved for a lona ahead of time, so we More

by StephanieH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Cornwell, Cliff McKee
March 17, 2019

Great place and people!!! My salesman Cliff was great. Best prices no matter what you are in the market for. Everybody was upfront when making my purchase. Definitely not your More

by Paul C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Cornwell, Cliff McKee
March 16, 2019

Awesome cars and employees We just bought our LR4 here and worked with Jimmy! He was awesome and everyone was very friendly! Jimmy helped us from the second we walked in until t More

by Nicgibb5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy
March 13, 2019

Best Place To Buy A Used Luxury Car In Charlotte If you buy a used luxury car from anyone else in Charlotte, you're paying too much. I know from literally months of research. Their business model is More

by ATucker1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asheesh Pathak
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