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Hi-Line Autohaus

Charlotte , NC

4.9
660 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards! From your first phone call to the turning over of your new keys we will surpass your expectations. At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
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6411 East Independence Boulevard

Charlotte , NC

28212

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Showing 660 reviews

August 10, 2024

Great service from Rick all throughout the process. If you’re in the market for a used luxury car, these are your guys! Highly recommend! More

by aebosti2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Spicer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2024

I’m sooo Happy! ! NASSIR and TONY was wonderful great customer service thank you thank you will definitely refer my friends your way!!! More

by ona1105
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Nassir was really helpful and made sure that I was able to get in the vehicle I wanted. More

by Edgar Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

Rick was always available and informative throughout the whole purchasing process , the quality of vehicle and Customer Service at Hi-Line Autohaus is top notch , I will definitely recommend them . More

by soumahlouisdavid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Spicer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2024

Nassir was amazing from the jump. Great communication throughout the process, very knowledgeable and no pressure, which was awesome! Highly recommend Hi-Line and ask for Nassir. Defin More

by james.bowes86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

Rick and Hi-Line Autohaus were amazing to work with for my car buying experience! The team is incredibly knowledgeable, hospitable, and willing to work with you on financing to secure the car of your dream More

by ldclonin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Spicer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cambric
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2024

Great experience overall! ! 10/10 for customer service!! Rich was super helpful and informative and walked me through every step. Would recommend him to anyone!! More

by shewitt822
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2024

Very easy to deal with and gave me time to make a decision on what vehicle .Without any pressure to buy one. More

by j.hodges12134
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Spicer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2024

Rick was super helpful. They definitely stand behind their product which is always appreciated. There were some damaged trim pieces on the radio which they immediately order More

by Sam Williams
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Spicer
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2024

Only good things to say about the experience. Naasir was attentive and knowledgeable in the process. He kept me updated on inventory changes and understood my desires in the process. My time was More

by D. Hoke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Marlowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Naasir Duck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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