Hi-Line Autohaus

After years of watching the decline of customer service & honesty from all kinds of companies who do business in the USA (especially used automotive sales) my wife & I finally found one worthy of being calle honesty from all kinds of companies who do business in the USA (especially used automotive sales) my wife & I finally found one worthy of being called "trustworthy & even family to us"! That company is Hi-Line AutoHaus in Charlotte, NC! Special thanks to Rich Bogert & Matt Zelie for going the extra mile to make our car buying a low pressured, hassle free, pleasent car buying experience! Truly Hi-Line AutoHaus has the best vehicles for the best price & finest people to work with! Thank you sincerely guys! More

Experience was great. Car exactly as advertised. In and out in two hours. Rich was helpful and great to work with. Also best price available in 400 mile area! out in two hours. Rich was helpful and great to work with. Also best price available in 400 mile area! More

Excellent Experience Erick cover of Hi-Line Autohaus was a pleasure to deal with in the purchase of my Mercedes Benz/ From start to finish, including going out of his w Erick cover of Hi-Line Autohaus was a pleasure to deal with in the purchase of my Mercedes Benz/ From start to finish, including going out of his way to pick me up from the airport, Erick proved to be consumate professional with a personal touch. I would recommend Erick and Hi-Line to all of my friends in need of a high end used car. More

First he made us feel very welcome; then he made it happen! I have brought many cars in my life, so I am familiar with the atmosphere of dealerships, But this experience was different. There wasn't a push to bu I have brought many cars in my life, so I am familiar with the atmosphere of dealerships, But this experience was different. There wasn't a push to buy, but a serious desire to help my wife and I get the car that we wanted. Matt was very knowledgeable and accommodating as he helped us navigate the paperwork and answered our questions. In the end, he made it happened. We drove off in the car of our dreams. Thank you Matt Zelie Thank you Hi-Line Autohaus More

First of all, I’m 18 years old, I usually do not like to purchase from used car dealerships. Our family is in the automotive business so I feel like I can say this but yes, there is a stereotype that comes purchase from used car dealerships. Our family is in the automotive business so I feel like I can say this but yes, there is a stereotype that comes along with being in our industry. I’ve been eyeballing an Audi A4 with black leather for about three months trying to find the best one I could get for my money. Fortunately, I stumbled across HighLine garage on Facebook marketplace and within 2 1/2 hours after walking in the door to take a look, I was driving away in my new daily driver for real estate. Rich was an absolutely pleasure to work with on this deal. As a teenager, nothing upsets me more than being stereotyped by age. Rich treated me just like anyone else walking through that door. I don’t like to waste time and BS so this entire experience was absolutely beautiful. They have what I wanted, they were offering just about the best price I’ve seen in a 400 mile radius of Charlotte, and I walked away feeling confident that I will made a good decision. Thank you for your time Rich! Looking forward to purchasing from you in the future. More

Wish I could give 0 stars! Thats what he deserves. Horrible experience. Would never want to purchase anything from these guys. Avoid this place! 0 stars!!!!! Horrible experience. Would never want to purchase anything from these guys. Avoid this place! 0 stars!!!!! More

We had amazing service from first contact to last contact. Rich was so quick to answer our questions and our emails. He was very organized and knowledgeable about the Mercedes. We drove a long way to contact. Rich was so quick to answer our questions and our emails. He was very organized and knowledgeable about the Mercedes. We drove a long way to look at and ultimately purchase the vehicle. He made our experience seamless and timely. We feel as if we got a great deal on the exact vehicle that we wanted! We definitely recommend this company and especially Rich! More

Very Satisfied Customer I would like to take a moment to give HIGH Praise to Hi Line Automotive Group and Rich Bogert ! I was on the hunt for a Jaguar F- Pace and Rich Boger I would like to take a moment to give HIGH Praise to Hi Line Automotive Group and Rich Bogert ! I was on the hunt for a Jaguar F- Pace and Rich Bogert was on the case. I drove to Charlotte from Columbia , SC and it was well worth it . Rich was knowledgeable, Responsive, and the ultimate professional in making recommendations and being the " Customer Champion!" The process was painless and efficient. If you are looking to invest in a high quality vehicle , a great investment with professional execution go see the crew at Hi Line Garage and ask for RICH !! Thank you Hi Line for all you do and I look forward to sending all my friends as well as become a repeat customer! Job Well Done !!! More

I must say this was the best car buying experience that I ever had my sales guy ERICK COVER was every professional and helpful. I will say if you are looking for a NICE CLEAN USED CAR it's a must that you ever had my sales guy ERICK COVER was every professional and helpful. I will say if you are looking for a NICE CLEAN USED CAR it's a must that you stop in and see any of the sales team you will not be disappointed More

Outstanding customer service from communicating over the phone to closing the deal on my BMW X6. He even advocated for me so that I could get the highest value for my trade. My showman Matt Zelie was very k phone to closing the deal on my BMW X6. He even advocated for me so that I could get the highest value for my trade. My showman Matt Zelie was very knowledgeable, professional, and made my buying process quick, friendly, and non stressful. I most definitely will return for any/all of my future purchases. I HIGHLY recommend!!!! Thank you Matt!!! More