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Hi-Line Autohaus
Charlotte , NC
671 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards!
From your first phone call to the turning over of your new keys we will surpass your expectations.
At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 671 reviews
December 15, 2022
I am not sure that I would have considered Hi -Lite Autohaus in a search had I not been seeking a particular luxury vehicle. I am glad that I reached out to them. No pressure, professional and person Autohaus in a search had I not been seeking a particular luxury vehicle. I am glad that I reached out to them. No pressure, professional and personable experience, and a large array of quality vehicles to choose from --- better experience than the large franchise dealers. I purchased a lightly used BMW X5 with fair trade of my BMW 750 Li. A special shout out to my salesman, Rich Gobert, and his team leader, Matt Zelie. I also received great advice from Tony Byrd during my evaluation stage. I would recommend giving them a chance to earn your business. More
by Don S.
December 12, 2022
Excellent customer service and was very helpful and kind. Very easy and professional to work with. Very easy and professional to work with. More
by ginez444
December 05, 2022
Great experience. Rich and Hi-Line made this an easy process, and followed through on everything promised. Rich and Hi-Line made this an easy process, and followed through on everything promised. More
by dewittb
November 29, 2022
Rich was easy to work with and he and the staff were very helpful in making sure that everything was ok with the car, even after the purchase. helpful in making sure that everything was ok with the car, even after the purchase. More
by sjss2047
November 11, 2022
I simply went into to stake a look at the vehicle I was searching for and wanted. To my surprise Mr. Tony and the entire team made sure that my experience was effortless and seamless. After taking a test searching for and wanted. To my surprise Mr. Tony and the entire team made sure that my experience was effortless and seamless. After taking a test drive, asking questions the price was great and they treated me as if I was family. I appreciate you all and the excellent service provided to me. More
by keysmoni83
October 30, 2022
I brought 2 vehicles from this place and the second time they signed me up for a balloon payment without my knowledge my loan documents and the bank loan documents are different. The owner broke down the they signed me up for a balloon payment without my knowledge my loan documents and the bank loan documents are different. The owner broke down the calculations and advised me even though they don't offer ballon payments at there dealership there was nothing he could do. I sent Ali the owner the contract the bank sent me and even though their dealership did sign me up there is nothing he can do. Beware of this dealership! I contacted me lawyer and he said this is predatory lending and he will be happy to take the case. More
by jasmin dominique
Employees Worked With
Ali Talebi
October 11, 2022
Rich was wonderful to work with! He was patient and went the extra mile for me. I would happily work with him again. He was patient and went the extra mile for me. I would happily work with him again. More
by Susan.colon
Employees Worked With
October 11, 2022
I’ve purchased several vehicles here. I trust them and find their options priced fair! Rich is great to work with! I trust them and find their options priced fair! Rich is great to work with! More
by Laura B
Employees Worked With
October 08, 2022
Excellent service , good treatment and beautiful place. Thank you Richard is very professional, I will make this place my shopping Center. Thanks Hi- Line Autohaus. Thank you Richard is very professional, I will make this place my shopping Center. Thanks Hi- Line Autohaus. More
by John ortega
