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Hi-Line Autohaus
Charlotte , NC
671 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards!
From your first phone call to the turning over of your new keys we will surpass your expectations.
At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 671 reviews
November 16, 2023
Found the car I wanted online and called the dealership. Randy took my call, answered my questions, and we set up an appointment. I had to amend the time a couple times as I was coming from a distance. They Randy took my call, answered my questions, and we set up an appointment. I had to amend the time a couple times as I was coming from a distance. They were very accommodating. Randy was ready when I got there. He showed me the vehicle and answered all my questions. We drove it. Then back at the dealership, Randy explained the process. I went in with Drew where he was waiting with the paperwork. All in all a very seamless process. Randy and Drew were both great to work with. All that is left is having the car delivered. I don't anticipate any problems. More
by garyseacat
Employees Worked With
Drew McGovern, Randy Dominguez
November 14, 2023
Randy was super helpfull but i dont prezervatif to work with hi-line again..they sold us car with many bugs and we want to change that time they charge cost as trading which it was not with hi-line again..they sold us car with many bugs and we want to change that time they charge cost as trading which it was not More
by sibel.demirkan
Employees Worked With
Randy Dominguez, Kenneth (Ken) Kavanaugh
November 08, 2023
Worked with Randy over the last few months to find me the perfect car. He was professional, consistent and courteous. Enjoyed the process and would buy from Hi-Line again. perfect car. He was professional, consistent and courteous. Enjoyed the process and would buy from Hi-Line again. More
by ybcarr
Employees Worked With
Miracle Green, Randy Dominguez
October 31, 2023
Good selection & service. Especially Miracle. She was fantastic to work with. Randy was polite and professional. Jay was great. Excellent service and patient. Rob in finance w Especially Miracle. She was fantastic to work with. Randy was polite and professional. Jay was great. Excellent service and patient. Rob in finance was easy to work with also. More
by Jonathan Malone
Employees Worked With
Miracle Green, Randy Dominguez, Jay Kumar
October 30, 2023
Randy made sure the car had what was important to me. It was an easy process. Would recommend Randy and the Dealership. They have a quality selection It was an easy process. Would recommend Randy and the Dealership. They have a quality selection More
by Ken
Employees Worked With
Rob Cornwell, Randy Dominguez
October 29, 2023
Love my new car. Great product, professional sales, professional service. Will recommend others to give you a look. Thanks Great product, professional sales, professional service. Will recommend others to give you a look. Thanks More
by Jmillerjr47
October 29, 2023
This was, hands-down, the best car buying experience ever! Randy was wonderful to work with. The car was detailed, maintenance checked and ready to go when I arrived. The purchasing process was smooth a ever! Randy was wonderful to work with. The car was detailed, maintenance checked and ready to go when I arrived. The purchasing process was smooth and easy. All of the staff was very friendly and accommodating. I would absolutely buy another car from them in the future. More
by nicolepage888
Employees Worked With
Randy Dominguez
October 28, 2023
Very warm and friendly staff and customer service. I had a great experience will recommend I had a great experience will recommend More
by lisafarley2269
October 27, 2023
Great experience! straightforward and no hassle. Shoutout to Randy for a smooth experience and values my time. I would definitely recommend! straightforward and no hassle. Shoutout to Randy for a smooth experience and values my time. I would definitely recommend! More
by Esteban
Employees Worked With
Randy Dominguez
