Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hi-Line Autohaus
Charlotte , NC
646 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards!
From your first phone call to the turning over of your new keys we will surpass your expectations.
At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 646 reviews
November 29, 2023
The whole operation was excellent from top to bottom! I could not have asked for a better sales representative than Randy. The process was smooth and satisfying, from the welcoming to the keys in my hand I could not have asked for a better sales representative than Randy. The process was smooth and satisfying, from the welcoming to the keys in my hand. Thanks Hi-Line Autohaus, it’s been a pleasure doing business with you! Maurice More
by mli_7
November 27, 2023
I had never heard of Hi-Line Automotive but boy am I glad I found them! They responded immediately to my first inquiry and my salesperson, Rich, was responsive to all of my many questions, first by email an I found them! They responded immediately to my first inquiry and my salesperson, Rich, was responsive to all of my many questions, first by email and text, and then in person. Each of the managers came out to meet us and share more information about HiLine. And Hi-Line they are. If you’re looking for a luxury automobile, start there! They have a great selection of beautiful cars and SUVs. The best part is that their cars are VERY reasonably-priced. I ended up with an SUV that I never thought I could have afforded. If you’re looking for a car, start there. You will be treated with respect and NO haggling. It was my best car-buying experience by far. More
by loriwalkermsw
Employees Worked With
Other Employees :
Kenneth (Ken) Kavanaugh
November 20, 2023
Good selection and prices. Was happy with my trade in value. Bigger dealerships add cost to the buyer with fancy amenities and multiple attendants. This was quick and easy. Was happy with my trade in value. Bigger dealerships add cost to the buyer with fancy amenities and multiple attendants. This was quick and easy. More
by Dontwantone
November 16, 2023
Found the car I wanted online and called the dealership. Randy took my call, answered my questions, and we set up an appointment. I had to amend the time a couple times as I was coming from a distance. They Randy took my call, answered my questions, and we set up an appointment. I had to amend the time a couple times as I was coming from a distance. They were very accommodating. Randy was ready when I got there. He showed me the vehicle and answered all my questions. We drove it. Then back at the dealership, Randy explained the process. I went in with Drew where he was waiting with the paperwork. All in all a very seamless process. Randy and Drew were both great to work with. All that is left is having the car delivered. I don't anticipate any problems. More
by garyseacat
November 14, 2023
Randy was super helpfull but i dont prezervatif to work with hi-line again..they sold us car with many bugs and we want to change that time they charge cost as trading which it was not with hi-line again..they sold us car with many bugs and we want to change that time they charge cost as trading which it was not More
by sibel.demirkan
Employees Worked With
Randy Dominguez, Kenneth (Ken) Kavanaugh
November 08, 2023
Worked with Randy over the last few months to find me the perfect car. He was professional, consistent and courteous. Enjoyed the process and would buy from Hi-Line again. perfect car. He was professional, consistent and courteous. Enjoyed the process and would buy from Hi-Line again. More
by ybcarr
Employees Worked With
Miracle Green, Randy Dominguez
October 31, 2023
Good selection & service. Especially Miracle. She was fantastic to work with. Randy was polite and professional. Jay was great. Excellent service and patient. Rob in finance w Especially Miracle. She was fantastic to work with. Randy was polite and professional. Jay was great. Excellent service and patient. Rob in finance was easy to work with also. More
by Jonathan Malone
Employees Worked With
Miracle Green, Randy Dominguez, Jay Kumar
