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Hi-Line Autohaus

Charlotte , NC

4.9
660 Reviews
Hi-Line Autohaus is a locally owned, family run dealership specializing in luxury vehicles. Since opening our doors in 2002, we have served thousands of happy customers from Charlotte, NC and all around the US, earning us multiple customer service awards! From your first phone call to the turning over of your new keys we will surpass your expectations. At Hi-Line Autohaus we are focused on delivering the finest pre-owned automobiles, inspected, serviced and with glowing vehicle history. Experience the difference and enjoy the savings at your first choice... HI-LINE AUTOHAUS, YOUR PREMIER CHOICE FOR PRE-OWNED BMW, INFINITI, MINI, LEXUS , AUDI, VOLVO, MERCEDES, ACURA IN NORTH CAROLINA, SOUTH CAROLINA AND AROUND THE GLOBE.
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6411 East Independence Boulevard

Charlotte , NC

28212

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Showing 660 reviews

February 28, 2024

Best place! ! Rich was so helpful, we have bought two cars from him so far, and will continue to use him in the future. So excited for my new car! More

by Rose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2024

Excellent customer service. Randy was/is very knowledgeable about the fleet of vehicles. Randy and team were very patient and walked me through the process (end to end). Randy e More

by ToyaSpin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Marlowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Balzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew McGovern, Randy Dominguez
February 26, 2024

Working with Rick was great. He made the process easy and was most helpful. I would recommend him and the dealership. More

by drcalnan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Spicer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

Rich and the Hi-Line Autohaus team made the car purchasing process a great experience. He was understanding, accommodating, and non-pushy. Didn't feel like he was a salesman, which I appreciated. H More

by brewer.brenden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Spicer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2024

Rick was an absolute pleasure, professional, knowledgeable, extremely patient and I have recommended him and highline to several of my friends. More

by alannarus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Spicer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2024

Let me start with thanking Rick and the Hi-Line staff for an excellent experience! I walked in on a Saturday a hour or so before they closed to look at a car I saw on there website, after test driving and kn More

by k.voulis68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Spicer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew McGovern
February 15, 2024

Everyone at Hi-Line was wonderful. I worked with Rich and Rob and everything went very smoothly. Very excited with my new car and would go back in the future for any car needs. Highly More

by Liz M
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob, Drew McGovern
February 14, 2024

Everyone at Hi Line Autohaus, was very professional, and courteous! In todays market there are so many High Pressure Non Negotiation sales tactics being employed and not once did I ever feel as if the guys More

by ericnorton30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Spicer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob, Miracle Green
February 12, 2024

3rd vehicle purchased in the last decade from them and they are all been great. More

by Satoshi Nakamoto
Recommend Dealer
Yes
Employees Worked With
Rich Bogert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew McGovern, Tom Baker
February 08, 2024

From our initial phone call to handing us the keys, Tony Byrd was very easy to work with and truly kept our best interest at heart. In fact, every employee we had contact with, including the Finance Directo More

by wplempesis712
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Cornwell
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