Hi-Line Autohaus
Charlotte , NC
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Best place! ! Rich was so helpful, we have bought two cars from him so far, and will continue to use him in the future. So excited for my new car! ! Rich was so helpful, we have bought two cars from him so far, and will continue to use him in the future. So excited for my new car! More
Excellent customer service. Randy was/is very knowledgeable about the fleet of vehicles. Randy and team were very patient and walked me through the process (end to end). Randy e Randy was/is very knowledgeable about the fleet of vehicles. Randy and team were very patient and walked me through the process (end to end). Randy even delivered my vehicle to me! I definitely recommend this dealership and please, please ask for Randy! More
Working with Rick was great. He made the process easy and was most helpful. I would recommend him and the dealership. He made the process easy and was most helpful. I would recommend him and the dealership. More
Rich and the Hi-Line Autohaus team made the car purchasing process a great experience. He was understanding, accommodating, and non-pushy. Didn't feel like he was a salesman, which I appreciated. H purchasing process a great experience. He was understanding, accommodating, and non-pushy. Didn't feel like he was a salesman, which I appreciated. Hi-Line really felt like a family atmosphere and I will not hesitate to do business with them in the future. More
Rick was an absolute pleasure, professional, knowledgeable, extremely patient and I have recommended him and highline to several of my friends. knowledgeable, extremely patient and I have recommended him and highline to several of my friends. More
Let me start with thanking Rick and the Hi-Line staff for an excellent experience! I walked in on a Saturday a hour or so before they closed to look at a car I saw on there website, after test driving and kn an excellent experience! I walked in on a Saturday a hour or so before they closed to look at a car I saw on there website, after test driving and knowing it was a great deal I decided to purchase. I asked if it was possible to take it home today and they made it happen! They put aside whatever the may have planned for after work, stayed late to accommodate me - now that is customer service! Post sale service also an A+!! If you are car shopping I highly recommend paying them a visit - thanks again team Hi-Line!! More
Everyone at Hi-Line was wonderful. I worked with Rich and Rob and everything went very smoothly. Very excited with my new car and would go back in the future for any car needs. Highly I worked with Rich and Rob and everything went very smoothly. Very excited with my new car and would go back in the future for any car needs. Highly recommend! More
Everyone at Hi Line Autohaus, was very professional, and courteous! In todays market there are so many High Pressure Non Negotiation sales tactics being employed and not once did I ever feel as if the guys courteous! In todays market there are so many High Pressure Non Negotiation sales tactics being employed and not once did I ever feel as if the guys and gals at Hi Line did not have my best interest in mind and made me feel as valued customer. From the first phone call with Miracle on the phone to dealing with Rick to finishing up the deal with Rob it was nearly effortless!! If you are looking for a high quality used luxury car I would highly recommend Hi Line Autohaus! More
3rd vehicle purchased in the last decade from them and they are all been great. they are all been great. More
From our initial phone call to handing us the keys, Tony Byrd was very easy to work with and truly kept our best interest at heart. In fact, every employee we had contact with, including the Finance Directo Byrd was very easy to work with and truly kept our best interest at heart. In fact, every employee we had contact with, including the Finance Director, Rob Cornwell and the rest of the staff, were accommodating and worked diligently to make sure everything went smoothly. There were no hard sell tactics, and every one of our questions were answered honestly in a straightforward manner. We definitely recommend doing business with them and will return if we are in the market for an auto again. More