
Hgreg.com Broward
West Park, FL

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471 Reviews of Hgreg.com Broward
Excellent customer service Richard made the car buying process incredibly easy. He was very kind throughout the process and honest about the car's history. The entire staff prov Richard made the car buying process incredibly easy. He was very kind throughout the process and honest about the car's history. The entire staff provided excellent customer service! More
Excellent experience. 100 % positive First I would like to thank Marc Brown for his great and excellent service as a sales associate. Best car sales associate I ever met. HGREG dealersh First I would like to thank Marc Brown for his great and excellent service as a sales associate. Best car sales associate I ever met. HGREG dealerships are awesome. Lots of nice cars and well priced. Also the entire purchase process was excellent. I financed through one of HGREG’s financial institutions. Next car I purchase will also be with HGREG More
Happy with my purchase overall! I would like to say that this is the first time that i go to a dealer and i dont feel that pressure. Paul did not rush the process at all even though I would like to say that this is the first time that i go to a dealer and i dont feel that pressure. Paul did not rush the process at all even though im a little picky, found the car that i like and paul did the rest for me. So i give him 5 stars More
Highly disappointed I online chatted with Andre ? about the vehicle I wanted to test drive. He said the vehicle was available and we scheduled a test drive for 9 a.m. Sat I online chatted with Andre ? about the vehicle I wanted to test drive. He said the vehicle was available and we scheduled a test drive for 9 a.m. Saturday morning. Upon arrival we were greated by a young man whose name i didn't get, but he was quite nice. Andre was not available, so the young man left to retrieve the vehicle, only to discover it was in the shop and would not be available for 5 days. We left. There was nothing left to discuss. Both my husband and I have very busy schedules and our time is valuable. I cant explain the disappointment I felt at that time discovering Andre never took the time to see if the vehicle was really available. However, I checked with H-Greg 1 in Doral, made a test drive appointment for later on Saturday. We were treated like royalty and purchased an even better vehicle at that location. More
Raphaem was great. Thorough and detailed. They have a very efficient and systematic process. Hugh inventory of low mileage vehicles. Would recommend them to others as the prices are good and t They have a very efficient and systematic process. Hugh inventory of low mileage vehicles. Would recommend them to others as the prices are good and the process is straight forward.. Raphael was great. More
Finance I was not pleased with the level of customer service displayed by the finance manager that handled my deal. I asked what the buy rate was from the ban I was not pleased with the level of customer service displayed by the finance manager that handled my deal. I asked what the buy rate was from the bank and if I could see it for transparency and he refused. I asked how many points he added to the rate and his response was allusive at best. As a consumer I want to know I’m getting the best rate possible and left feeling frustrated. The sales process was ok, aside for having to wait 30 minutes to see the vehicle of interest. The car came with no floor mats, one set of keys and barely a quarter tank of gas upon delivery. A full tank of gas at the very least should have been given to me considering I had to commute to Lake Worth. More
Calls are not returned, lines and voicemails are always full This dealership, if you want to call it that, is a go nowhere place to buy a car. Tried several times to contact salespeople and got hung up on, was s This dealership, if you want to call it that, is a go nowhere place to buy a car. Tried several times to contact salespeople and got hung up on, was sent to full voicemails, and people were downright ignorant. There are no cut rate deals here - something about their whole process makes me extremely suspicious. Nice story about the whole Canada thing, but in the end just another Florida stealership like Florida Fine Cars. More
Purchasing a BRZ Gerson Calderon helped us out greatly. We originally came to see the Subaru sti on the lot but ended up not going with it. With some help he helped us Gerson Calderon helped us out greatly. We originally came to see the Subaru sti on the lot but ended up not going with it. With some help he helped us find the BRZ and we did purchase the car. More
Good price on a used Mini I had some issues getting anyone to deal with me being I'm from Ohio but once Rafael got involved everything went pretty smoothly. As long as I dealt I had some issues getting anyone to deal with me being I'm from Ohio but once Rafael got involved everything went pretty smoothly. As long as I dealt with him I would buy from them again. More
Save some time! find another dealer! I love my new car however. This had to be the worst/longest car buying experience I've EVER had. Their motto is car buying made fast, fun and easy is I love my new car however. This had to be the worst/longest car buying experience I've EVER had. Their motto is car buying made fast, fun and easy is the biggest lie. My experience was long, annoying, and tedious. They had the music blasting as if you were in a club. After 5 long hours of constantly waiting it got pretty unbearable to listen anymore. We did a trade in and instead of doing the estimate and the financing at the same time, they had us waiting twice as long doing everything separately. Finished the financing portion and signed my life away only to wait for another 20 minutes because they decided to put the car back in inventory. Was glad to finally get off the lot after 5 hours! Note for dealer: Everyone needs to get off and stay off of their phones. That would make the process a lot smoother not to mention more professional. The music wouldn't be so bad if it wasn't at concert volume. More