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722 Reviews of Heyward Allen Toyota - Service Center
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March 27, 2016
Great experience. Staff are friendly and provide great communication during the service process. Have a great experience each time. I look forward to continuing to rece Staff are friendly and provide great communication during the service process. Have a great experience each time. I look forward to continuing to receive service from this dealership More
by Jfitzer
Employees Worked With
Jon Mansfield
March 18, 2016
None Better I have a 2014 Toyota Camry that I purchased from Heyward Allen and from purchase to every single service visit I have received exemplary attention. Q I have a 2014 Toyota Camry that I purchased from Heyward Allen and from purchase to every single service visit I have received exemplary attention. Questions were answered, fees were quoted up front and I've not had any hard sale tactics used on me. I appreciate being treated with such individualized attention, and top notch courtesy. Please visit them and check it out for yourself More
by Donna
Employees Worked With
Mike Oshel
March 15, 2016
Awesome service - Jon Mansfied is great! We have had great service from Jon Mansfield! He is so friendly and helpful. Our vehicles get done in a timely manner and we trust that the work was d We have had great service from Jon Mansfield! He is so friendly and helpful. Our vehicles get done in a timely manner and we trust that the work was done right! We own three toyota vehicles and always enjoy going to Heyward Allen for service ! We ask for Jon by name because he is so knowledgable and nice!! More
by Athensgal
Employees Worked With
Jon Mansfield
February 04, 2016
Heyward Allen home of good southern charm I've been coming to Heyward Allen Toyota for the last several years. Initially came here to trade in a car for a toyota. This dealership is simply t I've been coming to Heyward Allen Toyota for the last several years. Initially came here to trade in a car for a toyota. This dealership is simply the best dealership I've ever worked with. Everybody from service to sales to parts goes above and beyond for the customers here. It's such a pleasure to be able to come here and be greeted by several employees who know me by name and not a just another customer. I've worked with all the service staff at some point or another. Brett self and Scott Tackabury are my normal advisors and they do a incredible job. They both make sure you are well taken care of and are a joy to work with. I will always do business here I recommend yall to anyone I know. I want to say thanks for all yall do to make every experience feel like your part of the team keep up the great work. When it comes time for me to trade for another car I always use David Mccoy he is just as great and easy to work with. These folks are just some of the great team at the dealership. I've never met an employee here that wasn't awesome. Thanks for everything your staff does. More
by fireman will1209
Employees Worked With
Phil Marshall, David McCoy, Brett Self, Scott Tackabury
June 25, 2015
Three years later, I feel I was lied to We had a wonderful experience purchasing a Toyota Prius. I would do it again and wrote a positive review when it was done. At the time of purchase, We had a wonderful experience purchasing a Toyota Prius. I would do it again and wrote a positive review when it was done. At the time of purchase, we were offered an extended warrant to 100,000 miles and understood that it included mainenance. We NEVER buy extended warranties, but after calculating the cost of maintenance IN THE PRESENCE of the finance manager, we decided that this would be worth our money. Today, when I called to ask the finance manager whom I should call for additional service coupons, we were told that this was the typical expensive extended warranty, no maintenance included. We would have never spent $2000 on what has been determined by all responsible consumer protection agencies to be junk if we had been corrected as we discussed the only reason we would possibly purchase it. I will buy a Prius again from David. It's a great car and he was most helpful. I will never, ever, ever buy a service warranty from Heyward Allen again and will forever distrust their finance department. More
by ntaga
Employees Worked With
David McCoy, Cliff Washington
October 15, 2012
I received very good service from the Collision Center. Don Ransom and Adam May went the extra mile to provide me with a positive customer experience. During the collision service on my 2000 Volvo, Don an Don Ransom and Adam May went the extra mile to provide me with a positive customer experience. During the collision service on my 2000 Volvo, Don and Adam took many steps to help insure my satisfaction. For example, Don met me at the shop on a Saturday even though the shop is closed on Saturday. Don and Adam worked closely with my insurance company to help me prevent the automobile from being classified as a total loss. The work performed by the Heyward Allen team appears to be exceptional body repair work. I am comfortable that Don and Adam will take care of any follow on service required associated with the collision repair. I will recommend Heyward Allen Collision Center to anyone who asks. - Mike Sanders More
by mikesand
Employees Worked With
Don Ransom
October 08, 2012
So far OK. Had first service check on Prius V with ToyotaCare. Seems some limited knowledge of Prius features. Needed to check valet status. They followed all ToyotaCare policies. Very helpful with sc ToyotaCare. Seems some limited knowledge of Prius features. Needed to check valet status. They followed all ToyotaCare policies. Very helpful with scheduling. More
by I95priusv
Employees Worked With
Unknown
March 16, 2012
Iam very satisfied with Don Ransom and the crew at the body shop.Everything turned out juat Great.Again Don THANKS Bob Carter 2008 Honda Elemant 2012 March 12-15 body shop.Everything turned out juat Great.Again Don THANKS Bob Carter 2008 Honda Elemant 2012 March 12-15 More
by Carterbob
Employees Worked With
Don Ransom
October 28, 2011
After working with several toyota dealerships i ended up at Heyward Allen Toyota. because I had a long term issue I asked for the service manager. I was brought to Glenn brewer. He spent as much time as nee at Heyward Allen Toyota. because I had a long term issue I asked for the service manager. I was brought to Glenn brewer. He spent as much time as needed to listen to my concerns... after he took my car in it was less than an hour my car was returned to me fixed.... after 2 years and 3 dealers it was fixed and on top of that. it was free.. turns out it was a simple adjustment of my roof rack... Glenn thanx... and thanx Heyward Allen More
by cancerkat
Employees Worked With
Glenn Brewer
September 02, 2011
Being involved in an accident is very stressful, but everyone at the collision center made the repair of my automobile a pleasant experience! The service was exceptional - I was able to pick up my car everyone at the collision center made the repair of my automobile a pleasant experience! The service was exceptional - I was able to pick up my car several days before the projected completion time! Thanks to all who made this possible! More
by freida
Employees Worked With
employees at the collision center, Don Ransom
