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Heyward Allen Toyota

Overview Reviews (2,411) Inventory (209)

Heyward Allen Toyota

Name: Heyward Allen Toyota
Address: 2910 Atlanta Hwy, Athens, GA, 30606, US
Telephone: (706) 369-5020
Rating: 4.8

4.8

2,411 Reviews

2910 Atlanta Hwy, Athens, Georgia 30606

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Sales: (706) 369-5020

Service: (706) 369-5020

Parts: (706) 369-5020

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Heyward Allen Toyota

Athens, GA

Overview

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Vehicles

4.8

2,411 Reviews

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2910 Atlanta Hwy

Athens, GA

30606

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4.8

2,411 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (2,411) Inventory (209)

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Sales: (706) 369-5020

Service: (706) 369-5020

Parts: (706) 369-5020

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buying experience sales person recommend dealer customer service helpful make appointment car service repair

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Showing 2,411 reviews

December 22, 2024

SERVICE VISIT

Kayla is an amazing assistant service manager. Today she was instrumental in solving my car issue. She went the extra mile to correct the problem. Today she was instrumental in solving my car issue. She went the extra mile to correct the problem. More

by Myron

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Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Kayla Willoughby, Miracle Grant

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December 21, 2024

SALES VISIT - USED

Nice and friendly staff, wonderful experience buying my first vehicle also very helpful and listened to my questions and concerns also very accommodating as well first vehicle also very helpful and listened to my questions and concerns also very accommodating as well More

by J_floyd16

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Meng Thao , Tyler Moncrief

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Dec 21, 2024 -

J_floyd16 responded

Would recommend

December 20, 2024

SALES VISIT - NEW

Very knowledgeable,worked within my budget, explained everything in detail, not pushy, very pleasant experience. everything in detail, not pushy, very pleasant experience. More

by djmgoldman

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Phil Cross, Tyler Moncrief

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December 20, 2024

SERVICE VISIT

Service technician and advisor allowed me to depart without notifying me of tread wire coming out of tire and other tire with a nail! They took 3 hours … how could you miss this ? without notifying me of tread wire coming out of tire and other tire with a nail! They took 3 hours … how could you miss this ? More

by Established Customer

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Recommend Dealer

Employees Worked With

John Choe

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Dec 23, 2024 -

Heyward Allen Toyota responded

We sincerely apologize for the oversight during your visit. This is not the level of service we strive to provide. We understand your frustration, especially after spending three hours with us. Our technicians should have thoroughly inspected your tires and made you aware of any issues. We take your feedback seriously and will review our processes to ensure that such situations are prevented in the future. Please contact us directly so we can address this matter and make things right. Thank you for bringing this to our attention.

December 19, 2024

SALES VISIT - NEW

Excellent dealership. Phil Cross was great to work with. Very nice inventory and great service department. Phil Cross was great to work with. Very nice inventory and great service department. More

by willwingate

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Phil Cross, Mario Gutierrez

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December 17, 2024

SALES VISIT - USED

Phil was an excellent salesman. He spent quality time explaining everything before we purchased. We WILL return to Phil at Toyota in the future. He spent quality time explaining everything before we purchased. We WILL return to Phil at Toyota in the future. More

by Referee8969

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Phil Cross

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December 14, 2024

SERVICE VISIT

Went in for simple check up…oil change and filter. Always a positive experience. Special recognition for service advisor Cody. He kept me up to date and recommended a few things. I will keep coming to Always a positive experience. Special recognition for service advisor Cody. He kept me up to date and recommended a few things. I will keep coming to this dealership for all my Toyota needs. More

by Terri

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Cody

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December 12, 2024

SERVICE VISIT

I have been satisfied with the service I have gotten here over the past decade. over the past decade. More

by irnbrigade

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Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

John Lee

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December 07, 2024

SALES VISIT - NEW

Convenient location. Clean inside and out. Made the process as easy as possible. Knowledgeable, friendly staff. Clean inside and out. Made the process as easy as possible. Knowledgeable, friendly staff. More

by donnickigoodwin

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Recommend Dealer

Yes

Employees Worked With

Bryan Lipke, Phil Cross, Tyler Moncrief

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December 06, 2024

SALES VISIT - NEW

Heyward Allen Toyota in Athens Georgia is a great dealership to do business with. Our salesman was great and the buying process was smooth. dealership to do business with. Our salesman was great and the buying process was smooth. More

by Caleb

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Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

Employees Worked With

Kevin Winters

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Heyward Allen Toyota

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