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Heyward Allen Toyota

Athens, GA

4.8
2,396 Reviews

2910 Atlanta Hwy

Athens, GA

30606

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Showing 2,396 reviews

January 04, 2025

They were very professional and took the steps with me to buy my new car and didn’t make me feel overwhelmed. More

by Ifowler97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Moncrief, Andrew Hagglund
December 28, 2024

The service is very easy to schedule and the staff is very friendly and knowledgeable More

by vols.go
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
December 27, 2024

Great experience from start to purchase of my new Highlander. Very patient, informative and no pressure. Everyone there was very helpful and friendly. Chris Maughon is the best salesman we have wo More

by Carolyn Chandler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Maughon
December 23, 2024

From the time we were greeted at the door through the entire process everyone was nice and professional. Even those people who weren't involved with the purchase of the car. The price we agreed to over t More

by Tracey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Lee, Andrew Hagglund
December 22, 2024

Athens Toyota does an amazing job overall Great customer service, friendly great prices!!! Thank you all More

by Merciful1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Self
December 22, 2024

Kayla is an amazing assistant service manager. Today she was instrumental in solving my car issue. She went the extra mile to correct the problem. More

by Myron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Willoughby, Miracle Grant
December 21, 2024

Nice and friendly staff, wonderful experience buying my first vehicle also very helpful and listened to my questions and concerns also very accommodating as well More

by J_floyd16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meng Thao , Tyler Moncrief
Dec 21, 2024 -

J_floyd16 responded

Would recommend

December 20, 2024

Very knowledgeable,worked within my budget, explained everything in detail, not pushy, very pleasant experience. More

by djmgoldman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Cross, Tyler Moncrief
December 20, 2024

Service technician and advisor allowed me to depart without notifying me of tread wire coming out of tire and other tire with a nail! They took 3 hours … how could you miss this ? More

by Established Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Choe
Dec 23, 2024 -

Heyward Allen Toyota responded

We sincerely apologize for the oversight during your visit. This is not the level of service we strive to provide. We understand your frustration, especially after spending three hours with us. Our technicians should have thoroughly inspected your tires and made you aware of any issues. We take your feedback seriously and will review our processes to ensure that such situations are prevented in the future. Please contact us directly so we can address this matter and make things right. Thank you for bringing this to our attention.

December 19, 2024

Excellent dealership. Phil Cross was great to work with. Very nice inventory and great service department. More

by willwingate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Cross, Mario Gutierrez