Heyward Allen Toyota
Athens, GA
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We purchased a 2011 Sienna from your dealership, and Mr. Reeves’ professionalism and ability to ease out the processes quickly exceeded our expectations. We mistakenly picked the wrong color initially, but Reeves’ professionalism and ability to ease out the processes quickly exceeded our expectations. We mistakenly picked the wrong color initially, but his carefulness saved us from a disastrous event. We almost paid extra shipping charge to get a car that we might hate. Also, he spent nearly two hours to show us how to operate the features in the vehicle after his working hour. Last but not least, his follow up email for our questions and reminders for New Car Care Clinic are something that we have never seen from any other auto dealership before. His performance made us feel fool when we drove 70 miles to meet an Atlanta Toyota dealer for a horrible service, not even to mention their price was ridiculously higher. Mr. Reeves even provided us the information to get certificated car seat inspections for our newborn baby. Such a commitment to great customer service is to be commended. More
We bought our first Toyota from Heyward Allen Toyota in 1994. Now 16 years and 18 Toyota vehicles later we're just as happy now as we were then. I think it's very rare to find honest pricing, exceptional 1994. Now 16 years and 18 Toyota vehicles later we're just as happy now as we were then. I think it's very rare to find honest pricing, exceptional customer service and a sincere friendly relationship all within one dealership. I've tested the price quotes I've been given over the years and have been very pleasantly surprised to find the prices not just comparable but considerably lower---every time! That's why we keep coming back for our new cars and service too. Sixteen years of trust and over the top service means everything!!! More
Everyone at Heyward Allen was extremely hospitable and made what normally is a long and frustrating process not bad in the least. We were first time car buyers and hey took the time to answer all of our q made what normally is a long and frustrating process not bad in the least. We were first time car buyers and hey took the time to answer all of our questions and explain the process, and we really appreciated it! More
I sent emails to a number of dealers and Heyward Allen was the only one that responded with a price quote for 1) the vehicle I was interested in, 2) answered all my questions the first time and 3) gave me was the only one that responded with a price quote for 1) the vehicle I was interested in, 2) answered all my questions the first time and 3) gave me a very reasonable price from the start. I would recommend this dealer and Mr. McCoy without reservation. More
This was my first purchase through the internet. Mr. McCoy made the entire sale very easy and enjoyable. I would highly reccomend David to anyone who is looking for a new or used car. McCoy made the entire sale very easy and enjoyable. I would highly reccomend David to anyone who is looking for a new or used car. More
This was my first purchase of a car through the internet. Mr McCoy made the entire sales experience a wonderful one and I would highly reccommend him to anyone looking for a new or used car. The dealership Mr McCoy made the entire sales experience a wonderful one and I would highly reccommend him to anyone looking for a new or used car. The dealership is very hard to find and has no sign on the road. More
From the time I first stepped onto the lot, until the time I left with a new vehicle, the staff and salesmen at Heyward Allen were beyond excellent. I told Mr. Tim Jump what it was that I wanted, and th time I left with a new vehicle, the staff and salesmen at Heyward Allen were beyond excellent. I told Mr. Tim Jump what it was that I wanted, and then he layed out all the options for me good and bad. He showed me the cars and numbers that fit within my limits, and then gave me some time to make the decision that I wanted, not the one that the dealership might want me to make. I would recommend anyone interested in any type of Toyota car to go to Heyward Allen and ask to talk to Tim Jump! More