Heyward Allen Toyota

Iam very satisfied with Don Ransom and the crew at the body shop.Everything turned out juat Great.Again Don THANKS Bob Carter 2008 Honda Elemant 2012 March 12-15 body shop.Everything turned out juat Great.Again Don THANKS Bob Carter 2008 Honda Elemant 2012 March 12-15 More

went to toyota and bought a 06 passat that looked great and seemed to run great. salesman james said the car was 100%. had the car two days before i realized that was not at all true. check engine light ca and seemed to run great. salesman james said the car was 100%. had the car two days before i realized that was not at all true. check engine light came on so i carried it back and they told me they couldnt check the codes so i had to carry it to vw. needed water pump, thermostat,and a fuel pump. i was then told that that wasnt covered. but after reading through the warranty it was all in there. salesman said he hadnt read it before and didnt know. they had it three days said it was fixed. i got the car back and the same day the light came back on. took it back and they had it three more days . they said it was fixed and that i would have no more problems. i have now had it three days and the car will barely drive. light came back on and the car shakes like crazy and all i get from the dealer is railroaded. managers wont talk to me half the time and the othe half the time they seem like i am bothering them and my issue isnt important. i will never go back and i will never send anyone to this dealer. noone on staff seems to want to help and they all seem to be liars..!! More

Marcus was excellent in getting me the car that I wanted. He listened and was able to find a white Prius for me when I was going to settle for another color. He allowed me to walk away and wait until the ti He listened and was able to find a white Prius for me when I was going to settle for another color. He allowed me to walk away and wait until the time was right for me and still found the car I am now so exited and proud to be driving. He called me and told me that he had found a white one. It made all the difference in the world that he listened and followed up on it by himself. He makes me proud that I chose Heyward Allen and its excellent sales staff. The other staff seemed busy and did not always smile or nod, which was supprising because I was so happy. The service department seems to offer everything for comfort and I look forward to visiting at any time. More

Our sales person was outstanding and very professional. Chris was friendly and went out of her way to make sure we were happy with the purchase. Chris was friendly and went out of her way to make sure we were happy with the purchase. More

I enjoyed the experience of purchasing a new tacoma from maria fenell. I found her to be completely trustworthy and informative. not pushy in any way. she ordered the exact truck I asked for without any att maria fenell. I found her to be completely trustworthy and informative. not pushy in any way. she ordered the exact truck I asked for without any attempt to coerce me into add ons I did not want. The truck arrived when she said it would, exactly as I ordered and at a great price. This lady is a class act that most people aspire to be but never quite make it. I can't imagine a vehicle purchasing experience being more pleasureable. I highly recommend heyward allen toyota to anyone considering purchasing a vehicle. More

DAVID GOT US THE HYBRID WE WANTED FOR THE RIGHT PRICE. EXECELLENT EXPERIENCE. WILL DO BUSINESS WITH HEYWARD TOYOTA AGAIN! Loving my new Camry Hybrid! EXECELLENT EXPERIENCE. WILL DO BUSINESS WITH HEYWARD TOYOTA AGAIN! Loving my new Camry Hybrid! More

Maria Fennell is very knowledgable about Toyota products. She worked with me to help me find the truck I needed without any pressure to sell. She is good to follow-up in a timely manner. Overall, this was She worked with me to help me find the truck I needed without any pressure to sell. She is good to follow-up in a timely manner. Overall, this was the best experience I have had a buying a vehicle. I will most likley come back to Heyward Allen and Maria for any future automobile needs. I would also like to add that having William Carson back in the sevice department helped steer me from considering going to other Toyota dealerships or brands. Willam has advise me on Toyota Service since 2004. He does not try to "over sell" items I do not want. He does a great job of addressing the issues I have in a timely manner and he always returns phone calls. Thanks for working to get him back in the service department at Heyward Allen Toyota! More

Worked out price with Rachel via internet and bought truck from James. Truck was washed and ready to go when I got to dealership (after 180 mile drive). No surprises when I got there. Truck was as ad truck from James. Truck was washed and ready to go when I got to dealership (after 180 mile drive). No surprises when I got there. Truck was as advertised at price agreed to. Everyone there was great and friendly as could be. I would go back there for my next Toyota. This was not my first new car and I have always felt that maybe I should have gotten a better deal, but with this truck, we had the price fixed beforehand and the price was what I thought was fair. It was totally a good experience. More

December 20 Avalon 2012 purchase: My wife and I were December 20 Avalon 2012 purchase: My wife and I were extremely pleased with our 2008 Avalon and decided to buy a 2012 Avalon. I used the internet an December 20 Avalon 2012 purchase: My wife and I were extremely pleased with our 2008 Avalon and decided to buy a 2012 Avalon. I used the internet and USAA Buying Service to research and compare dealers and pricing. I have always placed buying a new car on the same level as going to the dentist and having all my wisdom teeth pulled! My initial contact with Heyward Allen was by the Internet Manager, Eli Reeves. Eli was competent and professional and thoroughly answered all my concerns with no pressure to buy a car. It was uncomplicated to arrange the purchase of exactly what my wife wanted which in turn made me happy! Upon arriving at Heyward Allen we were greeted and then introduced to Eli. Eli introduced us to Tim Jump, not a short guy, who assisted in the delivery of our car. A thorough and unhurried delivery was made with all questions answered. We were then introduced to a friendly John Dispoto, the Business Manager, who didn't pull any teeth but readily accepted my check. The facility at Heyward Allen and the competent, friendly and professional employees made our car buying experience the best we have ever experienced. It was worth the 200 mile drive we made. More

Everything went perfect, from finding the exact truck I wanted, to a fair price, and easy paperwork and pickup. Great experience and would recommmend to friends and relatives. wanted, to a fair price, and easy paperwork and pickup. Great experience and would recommmend to friends and relatives. More